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Prince Frederick CDJR

Prince Frederick, MD

4.5
82 Reviews

265 Solomons Island Road

Prince Frederick, MD

20678

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82 Reviews of Prince Frederick CDJR

March 17, 2023

Very nice and knowledgeable! The staff was very helpful and made my car buying experience easy and quick! More

by bebcannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando
March 16, 2023

Took my Jeep in for oil change, fluid check, tire rotation, etc. Car also needed a new battery. Very pleased with the Service Dept. They explained what they were going to do. I have used this Ser More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names, but all were great and helpful...
March 16, 2023

Jennifer at Prince Frederick CDJR was very helpful getting the repairs on my jeep done and dealing with the warranty people on my behalf. Very professional 5 stars is not enough More

by need2gonorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
March 01, 2023

Bought a used vehicle took it back to have things fixed and nothing has been fixed at a highly do not recommend going back, only thing that got fixed was the bed cover and a blown head light, mirrors turn More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Hogue
Mar 07, 2023 -

Prince Frederick CDJR responded

Joe, it is disappointing for us to hear that your experience was anything less than great. Please contact us at leads@princefrederickdodge.com so we can work with you to make this right.

Mar 07, 2023 -

Joe responded

We can quit dragging our feet and fixed the stuff on the truck I purchased. I filed with the maryland general truck needs new mirrors new fender flares and since the chrome trim didn’t get fixed like I was told it would the wind ripped it off and snapped it on the front, I honestly would never buy a car or truck from any of y’all’s stores again highly disappointed and I’ve been telling everyone and pretty soon I’ll take it to social media

February 21, 2023

Oil changed and tires rotated. Forget to switch tire pressure on truck tires. Had to do myself. More

by Boskins05boskins05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
February 02, 2023

Service department promptly ordered my spare key fob and programmed it to my truck the next day. Friendly and helpful staff. Great experience and will return for future service related needs. Thank you More

by Mikaljayw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Menke, Tori McDowell
December 24, 2022

Professional, courteous employees, especially customer service. My 2010 Dodge Ram 1500 & I thank you kindly…. More

by Black pearl truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of Customer service and mechanic….
December 19, 2022

The staff went above and beyond to help me in my special situation. I really appreciated the extra effort. I have been buying cars from this auto group since 1991 and now my sons both drive a car from the W More

by goalzilla3708
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry not sure about the names
Dec 19, 2022 -

goalzilla3708 responded

Had a great purchasing experience

December 19, 2022

Great Experience. This is my go to dealership! They are fair and offer great deals. More

by Deanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Gaines, Cameren Corcoran
December 11, 2022

Never had any issues with them. Always fixed what needed to be done nothing more. More

by Tiredone54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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