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Radley Acura
Falls Church, VA
1,009 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful March 13, 2023
Wonderful service on a difficult issue. Rod Emmons went above and beyond …..again. I’d buy a car nowhere else! He solved an issue I had with a dealer recall that Flow Acura here in Wilmingt Rod Emmons went above and beyond …..again. I’d buy a car nowhere else! He solved an issue I had with a dealer recall that Flow Acura here in Wilmington was unable…or maybe unwilling to even deal with. He and Soheil (sp) coordinated everything with a paint shop down here. All I had to do was drop the car off! More
by Williamclendaniel
Employees Worked With
Rod Emmons and Soheil
March 13, 2023
Great service. Malik was highly professional and answered all of my questions. Service itself was faster than I expected. Malik was highly professional and answered all of my questions. Service itself was faster than I expected. More
by matthewreed1505
Employees Worked With
Malik
March 06, 2023
We bought our RDX from Radley 1n 2011. It is now twelve years old and still running beautifully. Granted, the car has low mileage, a little under 70,000 miles on the odometer. But the reas It is now twelve years old and still running beautifully. Granted, the car has low mileage, a little under 70,000 miles on the odometer. But the reason it runs so well and has lasted so long is because of the superior service it has received. Nando Angulo, our service representative, knows his business. He is completely thorough and responsive to the customer. I trust him and his judgment completely. More
by Jack L.
Employees Worked With
Nando Angulo
January 04, 2023
JESSE REEVES THE GSM WAS THE ONLY REASON TO PURCHASE FROM RADLEY ACURA.OTHER STAFF INCLUDING PHAM AN FARUQ WERE VERY HELPFUL AND PROFESSIONAL. RADLEY ACURA.OTHER STAFF INCLUDING PHAM AN FARUQ WERE VERY HELPFUL AND PROFESSIONAL. More
by MEHDI
Employees Worked With
MR REEVES,MR HOANG AND MR FARUQ
November 15, 2022
Paid over $1000 to get my vehicle serviced on 11/12/2022. Was informed that everything was great, the battery had was just a little low and Radley Acura recharged it. On 11/14/2022 the car won't start! Seat Was informed that everything was great, the battery had was just a little low and Radley Acura recharged it. On 11/14/2022 the car won't start! Seat was wet when I picked the vehicle up and they left an empty can of freshener in the vehicle. More
by Feliciadiggs
Employees Worked With
Can't remember name
November 01, 2022
Terrible experience for my dad at Radley Acura this morning. When you buy a car, they are so nice to you, but once you leave there with the car they don’t give a crap about you. My dad just bought his morning. When you buy a car, they are so nice to you, but once you leave there with the car they don’t give a crap about you. My dad just bought his MDX less than 30 days ago and his car battery was low which caused the idle stop to not function. He brought it in and they tried to charge him for a new battery even though it’s still under warranty. After going back and forth with the service department and waiting for Mo, he still had to pay for labor? Why? Terrible customer service. Will never recommend anyone buying a car here and/or servicing their cars here. They took advantage of my dad because he is not a native English speaker. My dad was extremely upset about the service he received today. More
by Hung
Employees Worked With
Mo
