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Craig Smith Chevrolet

Galion, OH

Overview
Employees
Reviews
Vehicles
4.8
84 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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7459 OH-309

Galion, OH

44833

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Showing 84 reviews

April 29, 2024

I had a great experience at Craig Smith Chevrolet. Tony Coleman was my salesman and he was very knowledgeable, friendly, helpful and professional. Buying a car can be intimidating and stressful but T More

by gmaprp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Brown
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Apr 29, 2024 -

Craig Smith Chevrolet responded

Thank you so much Joanne for sharing your excellent experience! That Trax was absolutely gorgeous and we know you are going to love it! Should you need anything, know that Tony and Tyler are here for you today and in the future. Thank you again!!

Helpful
April 28, 2024

Outstanding customer service. We were treated like family, with care and kindness. Great price and inventory. Thank you More

by Connie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Craig Smith Chevrolet responded

Thank you so much Connie for the outstanding review! Chris works so hard to make the process quick and thorough. We love hearing about these great experiences! Thank you so much for choosing our dealership!!!

Helpful
April 22, 2024

This dealership worked with me and gave me everything I wanted. Highly recommended Chris. Thank you for all the help! More

by Tbrodzenski1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Craig Smith Chevrolet responded

We will be here for you during the purchase and after the purchase! Thank you for choosing Craig Smith and Chris! We appreciate your business so much!!

Helpful
April 13, 2024

Chris always goes above and beyond to make sure we are taken care of. I am a return customer because he has always treated me with the up most respect. More

by Megan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Apr 15, 2024 -

Craig Smith Chevrolet responded

That is what is most important Megan! You are the buyer and you should be treated with the upmost respect the entire time you are at our dealership (especially after the sale). Thank you for your return business!!

Helpful
April 13, 2024

Thank you for the great customer service and friendly atmosphere. We enjoyed our buying experience. More

by marilynehmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Craig Smith Chevrolet responded

Thank you Marilyn for trusting Chris and our dealership with your purchase. We know you will love your Chevy and should you need anything, know we are just a phone call away.

Helpful
April 13, 2024

Very honest and helpful. Best possible experience with a dealership. First time car buyer and I am very pleased with my experience. Would 100% recommend! More

by Mattbettis556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Craig Smith Chevrolet responded

What a compliment and we thank you Matt! It's important to find that perfect car and with being a first time buyer, that can be stressful. So glad that Chris was able to help ease your mind. We know you will love your Equinox!!

Helpful
April 10, 2024

Great experience with this dealership. I would recommend them to anyone looking for a new vehicle. More

by Madimains
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Craig Smith Chevrolet responded

Having a great experience is the only thing we care about. It's about you! We want to make sure you like the vehicle, the payment is affordable and the paperwork is clear and easy. Thank you for choosing our dealership!

Helpful
April 05, 2024

Very professional and knowledgeable. Chris was very efficient helpful and kind. He also sold me my previous car. I would highly recommend this dealership to my friends. More

by smafconnors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Craig Smith Chevrolet responded

Thank you so much for returning to Chris and our dealership for your next purchase. So glad that Chris was able to give you such a great experience. Thank you again for returning because that is appreciated so much!! Enjoy that amazing SUV!!!

Helpful
April 05, 2024

Top notch! Chris was helpful - no pressure, knowledgeable and friendly. Looking and buying my vehicle was a great experience. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Craig Smith Chevrolet responded

That new red is just amazing and we know you will love your Traverse! Thank you so much Lisa for trusting Chris with your purchase. It's great that once again, Chris exceeds his customer's expectations.

Helpful
April 02, 2024

Chris Ganshorn went above an beyond to help me get the Jeep I wanted, I've bought a couple cars from Craig Smith an have always been happy with my experience there, I would recommend them to anyone lookin More

by jimbrinson1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Craig Smith Chevrolet responded

What a great compliment and we appreciate it so much Jim! Chris is absolutely great and we love having him at our dealership. Please know if you need anything, we are here for you!

Helpful
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