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Parker Lexus

Little Rock, AR

4.4
96 Reviews

1 Shackleford West Blvd

Little Rock, AR

72211

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Showing 96 reviews

March 29, 2026

Very easy to work with and the salesman are very professional. The salesman was very responsive and open. More

by Keithstepp2854
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Arreguin
Mar 30, 2026 -

Parker Lexus responded

Thank you for sharing your feedback about our team, Keith! We hope to serve you in the future. - The Parker Lexus Team

March 25, 2026

Dealer/Owner needs to hire enough drivers to pick up & deliver cars for maintenance; staff responsible for customer service should be trained better! Communication to car owners is not very good. The prob More

by jsar43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never met the above
Mar 25, 2026 -

Parker Lexus responded

Thank you for your loyalty to Lexus and honest feedback. We'll definitely look into how we can better serve our customers in terms of staffing and communication. If you'd like to discuss this further, please don't hesitate to reach out. Thank you, Bruce Gilby - General Manager - 501-221-1700

February 07, 2026

Took car in for scheduled maintenance was please with the service and informed on future service that would be needed More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bentley
Feb 09, 2026 -

Parker Lexus responded

Hi Don - Thank you for trusting Parker Lexus with your vehicle's maintenance! We are thrilled to hear that you were satisfied with our service and proactive communication. See you next time!

January 14, 2026

Robin gave excellent customer service! He was timely and efficient! I appreciated his oversight with my repairs. He clearly communicated each step d the process! Also Collin was very More

by halarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Jan 14, 2026 -

Parker Lexus responded

We’re so pleased Robin and Collin took great care of you during your visit. Your kind words mean the world to us, and we'll be sure to pass along your compliments! Thank you for choosing Parker Lexus!

July 14, 2024

Mr. Paul Kimbrel and the team were helpful, informative and left the decisions up to me without sales pressure. Great Dealership to actually enjoy the car buying process which is a first for myself. More

by lithray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Kimbrel
Jul 15, 2024 -

Parker Lexus responded

Lithray, we're delighted to hear that Mr. Paul Kimbrel and the Parker Lexus team made your car buying experience enjoyable and pressure-free! Thanks for sharing your positive feedback with us!

April 16, 2023

Very good experience and high quality vehicles. Friendly sales staff and jous an overall good experience. More

by jjcl25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Preacher
Apr 19, 2023 -

Parker Lexus responded

We appreciate your kind words and five-star rating! Our goal is to deliver seamless assistance, and we're delighted this has been reflected in your experience. We hope to work with you again down the road!

February 04, 2023

The salesperson lied to me about the purchase of a Lexus RX 350. She sent me an offer and I accepted. She called 3 hours later to inform me it had been sold. She tried to sell me another RX. It was all a sc More

by Tom
Recommend Dealer
No
Employees Worked With
Lexie
Feb 06, 2023 -

Parker Lexus responded

Tom - I am sorry to see that you're frustrated with your experience. We aim for an excellent purchase process and regret that we left a different impression. I will ask my team about this feedback, as this frustration is not what we want for our customers. Please reach out when you can if you'd like to discuss this further. Bruce Gilby - General Manager - 501-221-1700

December 10, 2022

Justin and Jorge are the best! Very attentive to every detail to make me happy! Such positive people to be around. I always ask for Justin. He's the best! More

by karenwoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Venditte
Dec 12, 2022 -

Parker Lexus responded

Thanks so much for the glowing feedback. The Parker Lexus team looks forward to your next visit with us. Take care!

September 21, 2022

Shane was AWESOME as always. He was patient, kind, kept me informed and very courteous. I always receive OUTSTANDING customer care when he assist me More

by Shepherd.l.cheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 21, 2022 -

Parker Lexus responded

Thank you for the great review! We are so glad to hear that Shane delivered a successful service experience working with the Parker Lexus team. Drive safely, and we hope to see you back!

September 06, 2022

Always a great experience from the time I arrive till the time I leave. I feel very welcomed . Robin Berry loves what he does. I love his ties. Damon Cooper is my salesman. He always likes to get a good sto More

by Phil Herring.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Cooper
Sep 06, 2022 -

Parker Lexus responded

Phil, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Robin, Damon, Randy, and the team. We will be sure to pass on the kind feedback to them. Drive safely, and we are looking forward to seeing you back again at Parker Lexus!

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