
Parker Lexus
Little Rock, AR
58 Reviews of Parker Lexus
"Was searching for a Lexus ISF when I stumbled across one..."
- fitguy913Was searching for a Lexus ISF when I stumbled across one that Parker Lexus had just put into inventory. Reached out to them and worked a deal with Dustin Dean. He was very responsive to my needs, meeting me halfway between KC and Little Rock in order to facilitate the transaction. We had a couple hiccups after delivery, but Brannon Silkwood, the pre-owned manager, went the extra mile and took good care of us. I will return here for my next Lexus purchase.
Read More"We found a vehicle we liked but needed time to travel. We..."
- No IntegrityWe found a vehicle we liked but needed time to travel. We were asked to fill out a credit application to reserve the vehicle. We did. Confirmed the visit. The dealer stated see you tomorrow. Then no more than an hour later they sold the vehicle from under us. No integrity!!
Read More"Ready to Roll"
- LazyHatFound the car I was looking for on CarGurus at Parker Lexus and sent them an inquiry. They gave me a straight up out the door price I was happy with. After driving 350 miles from Huntsville, Alabama to pick up the car, I found they had replaced the brakes and all four tires, with the Michelin tires I was going to put on if it needed tires. Car was ready when I arrived and they helped load the car on the trailer for my return drive home.
Read More"Five plus Gold Stars For Parker Lexus!"
- lexuscarreivewIt's not just the awesome cars but the wonderful customer service that keeps me coming back for 20 plus years! The entire Parker Lexus team is welcoming. Rick Wright is the best sales rep! He goes the extra mile to take care of his customers. The sales manager is great. Robin Berry is great in service. Jorge is super. Rob took great care of my loan. Dave Parker personally was there to say hello. First class dealership!
Read More"Best lexus dealer and best service department to deal..."
- Bevthompson214@yahoo.comBest lexus dealer and best service department to deal with also. Excellent Good coffee and fresh cookies too. This is our sixth lexus to buy there.
Read More"GREAT sales experience with Rick Wright and Bruce Gilby. "
- DavidCompletely happy with the recent trade and purchase. Once again the process was straightforward and hassle free. I have dealt with Parker Lexus in the past and fully expect to do so again. Both Rick and Bruce are outstanding!!
Read More"Poor sales staff"
- Jere J.Apparently when my wife and I showed up to check out this location's inventory we were searching for a Lexus convertible. But the sales manager sized us up and decided we couldn't afford to shop there. They just ignored us and we ended up going to the BMW and Mercedes Benz dealers. Both treated us like friends. Both showed us what they had. We went with a BMW Z4 35i and thankfully learned about BMW customer service. We've since bought another BMW, a 340i Xdrive. Plus a new Acura RDX A-SPEC. Thanks to Parker Lexus we don't even consider a Lexus, even from another dealer. They've showed us Lexus dealers don't care about you unless you're wearing a Rolex and the outfit to match.
Read More"LOW xxxxx YOUR TRADE IN"
- jjckac07We went to the dealer to look at Lexus the salesman was nice. We were going to trade our 1 year old 2018 Toyota Avalon 15000 miles and a prefect car without a mark on it. They gave us a trade in value thousands less than its was supposed to be. Their value ended up being $20,000 less than the Toyotas list price was when new, that is simply ridicules, how can you lose $20,000 on a 1 year old toyota with 15,000 miles on it. Toyota has one of the highest trade in values of all cars. So according to Parker Lexus a Toyota company we have lost $20,000 for driving our car for one year and 15,000 miles that makes no sense. I write this because we need to let people know there are dealers that try to take advantage of people that don't understand the car business, it's lucky for us I'm knowledgable and we left never to return. The problem is if I want a Lexus Parker is the only dealer in Ark. we will have to go to Memphis Tenn. Be careful and do your homework before going to Parker Lexus
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