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Joseph Chevrolet

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.4
589 Reviews
Why should you buy from Joseph Chevrolet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in CINCINNATI. Visit us today to discover why we have the best reputation in the CINCINNATI area.
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8733 Colerain Ave

Cincinnati, OH

45251

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Showing 589 reviews

June 12, 2025

Always can get appointment pretty quick I like getting coupons to use I like being able to get a a loner car More

by lindaleather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Joseph Chevrolet responded

We appreciate your great review! Your satisfaction is our top priority.

June 11, 2025

I was promptly taken and my service was done within a half hour. Great experience More

by DKUNKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Joseph Chevrolet responded

Thank you for your lovely review! Our staff is dedicated to customer satisfaction, and it’s rewarding to hear that they met your expectations. We look forward to welcoming you back soon!

June 11, 2025

All good except for the fact that they made a verbal promise to get me a second key fob was not kept. Make xxxx sure anything they promise to you is put in writing!!! More

by dalescott7ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skidmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Joseph Chevrolet responded

Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with us at Joseph Chevrolet. However, we sincerely apologize for the oversight regarding the second key fob and understand how frustrating it can be when verbal promises are not fulfilled. Your point about putting promises in writing is duly noted, and we appreciate your suggestion. Ensuring that our customers' expectations are met is our priority, and we will work to improve our communication processes to prevent this from happening again. We value your business and would like to make this right. Please reach out to us directly, and we will do our best to assist you in obtaining the second key fob. Thank you for your understanding, and we hope to serve you better in the future!

June 09, 2025

It was a great pleasure working with everyone. Our salesman was not overbearing and made our experience a lot better. Thank you for taking the time and staying so late. More

by susanhedgecoth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Scheidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenaz Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Joseph Chevrolet responded

We appreciate your thoughtful review! It’s wonderful to learn that our staff made your experience seamless and pleasant. Your recognition of their hard work will surely inspire them to continue their great service.

June 08, 2025

Quick check in - took car back almost immediately. Service was busy but lounge area is nice with some free snacks - which was very surprising. Check out was easy - receipt showed all work done and sy More

by GREENLEENANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Joseph Chevrolet responded

Thank you for your glowing review! We are thrilled to hear that you had such a pleasant experience with our team. Our staff is dedicated to providing exceptional service, and your recognition really motivates them to keep up the great work.

June 08, 2025

Enjoyed my experience. And i’m very happy with my new SUV. Would recommend to others. More

by emtmrose89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Thesier III
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenaz Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sheen Giwa
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Joseph Chevrolet responded

Thank you for your kind words! We're thrilled you had a great experience with us at Joseph Chevrolet!

June 07, 2025

Joseph Chevrolet is the best. Always great service, always fixed right, and always a friendly staff. More

by Kar Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Joseph Chevrolet responded

We’re so happy you enjoyed your experience! Thanks for being a valued customer!

June 06, 2025

Service department doesn’t know what’s going on with a vehicle when it’s in the shop. They rely on the technician to do all the work and the associate in the office has no clue where it is in the repair s More

by MUSICDAD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addison
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Jun 26, 2025 -

Joseph Chevrolet responded

Thank you for your feedback regarding your recent experience with our service department at Joseph Chevrolet. We genuinely apologize for the frustration you encountered during the repair process. We understand the importance of clear communication and timely updates, and we regret that we fell short in keeping you informed about your vehicle's status. Your comments about the reliance on our technicians and the need for more proactive support from our service associates are invaluable. We're also grateful that you took the initiative to share the codes with us; this collaboration is essential for ensuring accurate diagnostics. Your experience matters, and we appreciate you helping us improve. If you’d like to discuss this further or if there's anything we can do to make it right, please don’t hesitate to reach out directly.

June 06, 2025

A warning light came on about my break pads, and although I’ll need to bring my car back in for that fix, the technician was able to check my brakes and assure me that the car was safe to drive. I really ap More

by jilladwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Joseph Chevrolet responded

Your positive feedback is greatly appreciated! We look forward to serving you again!

June 03, 2025

Excellent experience with the sales & management. Would definitely recommend Joseph Chevrolet. Awesome experience buying a car ! More

by robertsbethjames2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Joseph Chevrolet responded

Thank you for sharing your delightful experience! We’re proud of our team and their dedication to making each customer's journey enjoyable. Your appreciation means a lot to us and reinforces our commitment to outstanding service.

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