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Karl Mueller

Overview Reviews (126) Inventory (533)

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Karl Mueller

Service Manager

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.4

126 Reviews

Overview Reviews (126) Inventory (533)

4.4

126 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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126 Reviews of Karl Mueller

April 26, 2026

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Good customer service. Friendly, and receptive to my needs. I will return for the next service. Friendly, and receptive to my needs. I will return for the next service. More

by bowerpam

Verified Customer

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Recommend Dealer

Yes

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April 23, 2026

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I have been having my vehicles serviced at Joseph for over 20 years, they are always courteous and professional over 20 years, they are always courteous and professional More

by LIMOTIM

Verified Customer

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Recommend Dealer

Yes

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April 23, 2026

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I received quick and quality service. I was able to make it back to work without taking time off. Thanks to Daniel. I was able to make it back to work without taking time off. Thanks to Daniel. More

by PROTHERT

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Daniel

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April 18, 2026

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Thank you for always taking care of my car's servicing needs with affordable prices. needs with affordable prices. More

by carolinesueyoung

Verified Customer

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Recommend Dealer

Yes

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Apr 22, 2026 -

Joseph Chevrolet responded

Thank you for your continued trust in us. We’re glad we can keep your vehicle serviced and running smoothly while providing great value. We truly appreciate your support and look forward to taking care of you again next time.

April 18, 2026

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Service was excellent, highly recommend. I will definitely be bringing my truck back in the future. I will definitely be bringing my truck back in the future. More

by RHnsly88

Verified Customer

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Recommend Dealer

Yes

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Apr 22, 2026 -

Joseph Chevrolet responded

Thank you for the recommendation. We’re glad to hear you had an excellent service experience. We appreciate your trust and look forward to taking care of your truck again in the future.

April 16, 2026

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I was there 2 hours for an oil change one visit. Went in a couple days later to have a remote start installed. I had scheduled it a couple days earlier when I was there for the oil change. They had Went in a couple days later to have a remote start installed. I had scheduled it a couple days earlier when I was there for the oil change. They had no clue what was going on when I got there. It was a very confusing situation. More

by TLAZAROVSKI

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Apr 22, 2026 -

Joseph Chevrolet responded

Thank you for taking the time to share this. We’re sorry for the confusion during your remote start appointment and the delay you experienced during your oil change visit. That’s not the experience we want for our customers, especially when something has already been scheduled. We appreciate you bringing it to our attention so we can address the communication breakdown and improve the process going forward. If there’s anything we can do to make things right, please don’t hesitate to reach out.

April 15, 2026

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Daniel did a great job of informing me about my truck. I will be back I will be back More

by hegerk

Verified Customer

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Recommend Dealer

Yes

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Apr 16, 2026 -

Joseph Chevrolet responded

Thank you for your feedback. We’re glad to hear Daniel kept you well informed about your truck. We appreciate your business and look forward to seeing you again.

April 12, 2026

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I waited a little longer than was originally told but I am very pleased with the service. am very pleased with the service. More

by sherriharper247

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Thomas Thesier III

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Apr 14, 2026 -

Joseph Chevrolet responded

Thank you for your feedback. We appreciate your patience with the longer-than-expected wait and are glad to hear you were still very pleased with the service overall. We look forward to serving you again.

April 05, 2026

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Work done on car was covered by warranty. They could have communicated with me better to tell me car wouldn't be done on same day I brought it in They could have communicated with me better to tell me car wouldn't be done on same day I brought it in More

by timothypowers09

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Apr 14, 2026 -

Joseph Chevrolet responded

Thank you for your feedback. We’re glad the repair was covered under warranty, but we apologize for the lack of communication regarding the delay and that you were not informed your vehicle would not be completed the same day. We understand how important clear updates are and will use your comments to improve our communication going forward.

March 30, 2026

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They did a good job on the oil change and rotation of my tires.thanks tires.thanks More

by kathyfinamore

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 03, 2026 -

Joseph Chevrolet responded

Thank you for sharing your experience. We’re glad our team took good care of your vehicle with the oil change and tire rotation. We appreciate your business and look forward to helping you again in the future.

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