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Shelor Toyota

Christiansburg, VA

4.8
2,046 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,046 Reviews of Shelor Toyota

August 13, 2025

The best experience to have a new nice car. recommend for older pelples like me More

by ashmena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DUSTIN
Aug 13, 2025 -

Shelor Toyota responded

Ashmena, thank you for choosing Shelor Toyota for your purchase and recommending us to others! We are grateful for your five-star rating!

August 05, 2025

Excellent customer service. Dealer wowed us with deal and knowledge. This is the 5th car we have purchased from Shelor Toyota. More

by fosmtj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Baringer, Jessie Amos
Aug 06, 2025 -

Shelor Toyota responded

Thank you for your loyalty and wonderful feedback! We’re proud to be your trusted choice for the fifth time. We truly appreciate your business and look forward to serving you again at Shelor Toyota. Safe travels!

August 03, 2025

Very good attention to detail and when the job will be finished with updates in between.. More

by bonded5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 06, 2025 -

Shelor Toyota responded

Thank you for your confidence in Shelor Toyota, and for your business. We are grateful to have you as a customer!

August 02, 2025

Great experience. We worked with 5 different staff members over about a week - all were helpful and responsive. More

by angelavikesland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Johnston, Rodney Price
Aug 05, 2025 -

Shelor Toyota responded

Thank you for sharing your experience, Angela! We're glad our entire team was helpful and responsive throughout your visit. We appreciate your support and hope to welcome you back to Shelor Toyota in the future. Safe travels!

July 23, 2025

Professional yet friendly and personable. Always efficient and communicate updates of your vehicle to you personally. They talk through any paperwork they have for you and ensure you understa More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 23, 2025 -

Shelor Toyota responded

Thanks for sharing your experience with Brittany and the team! We're glad everything was friendly, efficient, and clear. We look forward to seeing you again at Shelor Toyota! Safe travels!

July 21, 2025

I am updating my review to 5 stars per a discussion and clarification from the dealership. Thanks. More

by GARYOVERSTREET11
Recommend Dealer
Yes
Employees Worked With
Quentin
Jul 22, 2025 -

Shelor Toyota responded

We are so happy that our Shelor Toyota team delivered an excellent experience. Thank you, Gary!

July 20, 2025

This is a very good dealership with an excellent service department. They’re always on top of their game and keep you informed about your vehicle and don’t keep you waiting no longer than possible. More

by knight4u2no
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Horn
Jul 22, 2025 -

Shelor Toyota responded

Thank you for choosing Shelor Toyota! It is gratifying to hear that our service team always takes such great care of you and your vehicle.

July 20, 2025

Excellent customer service. Was created with courtesy and respect. Nikki was an excellent communicator on our van. More

by Mikew171819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Jul 22, 2025 -

Shelor Toyota responded

Mike, your review has made our day! Thank you for choosing Shelor Toyota and for sharing your kind words about Nikki.

July 17, 2025

Everything seemed to be done great and faster than they originally thought. Quentin was very helpful throughout the process. I am a bit concerned about paying $150 for an oil change and tire rotation. Seem More

by GARYOVERSTREET11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Horn
Jul 23, 2025 -

Shelor Toyota responded

Gary, thanks so much for leaving Shelor Toyota a review and giving a shoutout to Quentin! Thank you for also speaking to one of our service managers so he could go over the services you requested, as the 70k service includes more than the basic oil change and tire rotation. We will see you at your next service visit. Customer Relations – cr@shelor.com

July 16, 2025

Very accommodating. They took the time explain what was going on with vehicle and cost estimates. More

by ljkdds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
Jul 16, 2025 -

Shelor Toyota responded

Thank you for reviewing Shelor Toyota! It was so kind of you to share your experience.

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