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Shelor Toyota

Christiansburg, VA

4.8
2,051 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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2,051 Reviews of Shelor Toyota

August 26, 2025

Went in for my Toyota provided 15,000 mile service ( tire rotation) and I told the service advisor I had a brake pulsation, the service advisor told me it would be $150 to check it out ! The truck is a 2024 More

by ratkins831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
August 22, 2025

I have had very positive experiences with this dealership. Nice and friendly people working the front desk. More

by Honda fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 25, 2025 -

Shelor Toyota responded

Thank you for sharing your experience! We’re happy to hear our team was welcoming and knowledgeable. We appreciate your business and hope to see you again at Shelor Toyota!

August 21, 2025

Service Department was great to work with Quentin kept me informed about the work on my vehicle. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
Aug 25, 2025 -

Shelor Toyota responded

Tommy, thank you for choosing Shelor Toyota. We are glad to hear that Quentin was great to work with.

August 20, 2025

Great service. Park at door and I was there at 7 am before garage open. He welcome me and I only needed a state inspection. Put me in order to get it done. And g More

by Rahfathead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quetin Horn
Aug 22, 2025 -

Shelor Toyota responded

We're so glad we could assist you promptly and efficiently! Thank you for choosing Shelor Toyota. We hope to see you again! Safe travels!

August 16, 2025

1 1/2 hours for a state inspection is too long. If you have an appointment it should have been 30 minutes. More

by bobcullaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Aug 19, 2025 -

Shelor Toyota responded

We apologize for the longer-than-expected wait time, Bob. We will be reviewing your feedback with our team to see how we can improve our timing. We hope to provide a quicker visit in the future at Shelor Toyota!

August 13, 2025

The best experience to have a new nice car. recommend for older pelples like me More

by ashmena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DUSTIN
Aug 13, 2025 -

Shelor Toyota responded

Ashmena, thank you for choosing Shelor Toyota for your purchase and recommending us to others! We are grateful for your five-star rating!

August 05, 2025

Excellent customer service. Dealer wowed us with deal and knowledge. This is the 5th car we have purchased from Shelor Toyota. More

by fosmtj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Baringer, Jessie Amos
Aug 06, 2025 -

Shelor Toyota responded

Thank you for your loyalty and wonderful feedback! We’re proud to be your trusted choice for the fifth time. We truly appreciate your business and look forward to serving you again at Shelor Toyota. Safe travels!

August 03, 2025

Very good attention to detail and when the job will be finished with updates in between.. More

by bonded5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 06, 2025 -

Shelor Toyota responded

Thank you for your confidence in Shelor Toyota, and for your business. We are grateful to have you as a customer!

August 02, 2025

Great experience. We worked with 5 different staff members over about a week - all were helpful and responsive. More

by angelavikesland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Johnston, Rodney Price
Aug 05, 2025 -

Shelor Toyota responded

Thank you for sharing your experience, Angela! We're glad our entire team was helpful and responsive throughout your visit. We appreciate your support and hope to welcome you back to Shelor Toyota in the future. Safe travels!

July 23, 2025

Professional yet friendly and personable. Always efficient and communicate updates of your vehicle to you personally. They talk through any paperwork they have for you and ensure you understa More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 23, 2025 -

Shelor Toyota responded

Thanks for sharing your experience with Brittany and the team! We're glad everything was friendly, efficient, and clear. We look forward to seeing you again at Shelor Toyota! Safe travels!

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