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Nalley INFINITI Marietta
Marietta, GA
670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 670 reviews
September 25, 2025
Found Nalley Infiniti on Google. Kendrick came highly recommended and he did not disappoint during my visit. Customer service is superb from start to finish! He took the time to answ Kendrick came highly recommended and he did not disappoint during my visit. Customer service is superb from start to finish! He took the time to answer all of my questions and worked with me to get me in and out. I would recommend Nalley Infiniti More
by nerves_gambol.11
Employees Worked With
Kendrick in service dept.
September 23, 2025
I’m new here to infinity and so far the service has been great, from the greeter to the complimentary waiting room with coffee and snacks, the text information and photos of my vehicle while being serviced great, from the greeter to the complimentary waiting room with coffee and snacks, the text information and photos of my vehicle while being serviced to my advisor Tate and my favorite complimentary car wash, keep up the great work. More
by rkqutestyles
Employees Worked With
Bob Leyda
September 06, 2025
We purchased a vehicle from Nalley Infiniti Marietta in July 2025, and shortly after, discovered that a basic $1,500 part had needed replacement. We contacted the dealership (sales-service-back to sales) m July 2025, and shortly after, discovered that a basic $1,500 part had needed replacement. We contacted the dealership (sales-service-back to sales) multiple times via phone and email asking for the repair to be handled—but received no response whatsoever. It's unacceptable for a dealership to sell a vehicle with known issues and then completely ignore follow-up communication. We gave them ample opportunity to address it, and they chose to remain silent. In addition, we feel we were treated differently because we bought a used, non-Infiniti vehicle. However, if sold by the dealership, all customers should be treated equally. Beware: If you buy from this dealership, don’t expect any support even a single second after the sale. We’re now left to pay out-of-pocket for a repair that should have been handled responsibly. More
by carbuyer123
Employees Worked With
Jerry Metcalf
August 30, 2025
Our sales representative was on the spot with all our needs. Excellent customer service . When buying our next vehicle we will certainly be back.. needs. Excellent customer service . When buying our next vehicle we will certainly be back.. More
by sarahspearson1
Employees Worked With
Brian Echols , Nicole King
August 16, 2025
Demarkus was an excellent service rep. My time at the dealership service center was pleasant because of his knowledge explaining to me the recall process. My time at the dealership service center was pleasant because of his knowledge explaining to me the recall process. More
by aprildd71
Employees Worked With
Demarkus
August 08, 2025
My buying experience was excellent. The service department is not quite as good. Basic service takes hours to complete, and they never have loaner cars available. However, they will get The service department is not quite as good. Basic service takes hours to complete, and they never have loaner cars available. However, they will get you a Lyft to and from your chosen destination. They generally have some good discounted deals. More
by marilyngregory64
Employees Worked With
Demarkus Tate
