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Davidson Ford of Clay
Liverpool, NY
113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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113 Reviews of Davidson Ford of Clay
September 30, 2025
Was told by service a feature on my 2024 bronco …(. Auto stop start ) that I brought in because it stopped working was a glitch that as the service guy said …. Sometimes it works and sometimes it doesn Auto stop start ) that I brought in because it stopped working was a glitch that as the service guy said …. Sometimes it works and sometimes it doesn’t… just the way it is….my wife just turns hers off. Well if it’s a feature on a newer auto you would think it should work if you’re paying for it….Then to be told by a Ford service technician that it is what it is…not very happy and not what a customer wants to hear!!!!!! More
by Would rather not…dealership has it.
Employees Worked With
Na
September 26, 2025
The dealership was clean and professional looking. Everyone was great. The sales manager, Mark, was the nicest guy you would ever wanna meet. Everyone was great. The sales manager, Mark, was the nicest guy you would ever wanna meet. More
by Jefd200
Employees Worked With
Mark Appleby was great.
September 22, 2025
The staff is Awesome, Ed sold us our first Explorer in 2019 . We decided to come back and lease a 2025 T line Explorer, so Loving it. Thanks to all at Davidson 2019 . We decided to come back and lease a 2025 T line Explorer, so Loving it. Thanks to all at Davidson More
by jessdoit
Employees Worked With
Review Responder
September 22, 2025
I had a great experience with the service department. Tammy Kendrick was an outstanding communicator and the repairs and maintenance were done in a timely manner. It was wonderful to go to a dealership Tammy Kendrick was an outstanding communicator and the repairs and maintenance were done in a timely manner. It was wonderful to go to a dealership with excellent technicians who know how to service and repair brakes. Thank you! More
by A truck driver
Employees Worked With
The service technicians, Tammy Kendrick
September 19, 2025
Service was friendly and punctual! Very accommodating and respectful of my time and provided a summary of services completed as well as answered and questions. Very accommodating and respectful of my time and provided a summary of services completed as well as answered and questions. More
by Mofitzpatrick01
Employees Worked With
Tiffany
September 16, 2025
a week ago New I can’t say enough good things about my experience working with Robert Dickey the greatest to ever do it. From the very beginning, he went above and beyond to make the entire process smooth experience working with Robert Dickey the greatest to ever do it. From the very beginning, he went above and beyond to make the entire process smooth, stress-free, and even enjoyable. I came in looking to trade in my Ford F-150 and purchase a GMC Canyon, and Robert made sure every detail was handled with care and professionalism. Don’t hesitate to go to Davidson for your new vehicle and see Robert and his team amazing staff. More
by Michael Wood Jr
Employees Worked With
Robert Dickey
September 16, 2025
If you are looking for a dealership that will throw parts at a vehicle and hope to fix it this is your place. After telling me I needed to replace three sensors to fix my check engine light and the bill was at a vehicle and hope to fix it this is your place. After telling me I needed to replace three sensors to fix my check engine light and the bill was close to 3,000 dollars I contacted Ford Motor Company for some help. Thank goodness they came through. When replacing one sensor in the tailpipe they broke it off. Told me it was 1,300 for the tail pipe they would contact FMC to see who was going to pay for it. ( I ended up paying half. )Also returned the vehicle with one of the three stud broke off. After about 200 hundred miles the check engine light came back on. They said one of the sensors they replace must have been faulty and replace it again. Approximately 4 hundred miles later check engine light came back on. This time took it to a different dealership and they fixed it the first time. Been over 2,000 mile and still working good. Will nerve step foot in this place again. Again thank you FMC for getting involved and helping me out. More
by Not happy
Employees Worked With
Review Responder
