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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.6
234 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 234 reviews

October 05, 2025

Professional and courteous service rep. Problem diagnosed quickly and repairs completed timely. Good communication on process. More

by pegemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Boggant (not sure of last name)
October 03, 2025

Very pleased with the service department addressing the recall issue. Thank you very much service department More

by btroadcrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.

September 29, 2025

Impressed with the appearance and the staff. Others stepped in when our salesman was busy, to see if we needed anything. More

by buterbaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hansen
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing! We’re delighted our team made such a positive impression and ensured you felt taken care of throughout your visit. We look forward to welcoming you back again.

September 29, 2025

Lindsay is the best. She made me feel like a valued customer. She answered all my questions with efficiency and professionalism. More

by sjackson2352
Recommend Dealer
Yes
Employees Worked With
Lyndsay
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing! We’re thrilled Lindsay made you feel valued and provided such professional, efficient care. We look forward to welcoming you back again.

September 28, 2025

This dealership stood by their work and I was impressed by that. A company truck was not repaired correctly and the repair failed 7 months later. It caused more damage and they covered it all. That was pre More

by ACburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk woman
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your experience! We’re glad our team was able to stand behind the repair and make things right - that’s the level of integrity and service we strive to provide every customer. We appreciate your trust and look forward to welcoming you back again.

September 28, 2025

Great services staff and advisors, easy to schedule online appointments and appointments conveniently available at multiple times More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you, Mike! We’re glad you enjoyed the convenience of online scheduling and the great care from our service team. We look forward to welcoming you back again.

September 26, 2025

Been to my share of dealerships, Cochran Ford best by far. Never no issues h More

by Plarrow62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names, was dealing with service dept.
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the high praise! We’re honored to hear your experiences at Cochran Ford have been the best by far. We look forward to welcoming you back again.

September 25, 2025

Best service I ever received from anywhere. Concierge service was award winning! Cameron was friendly and kept me posted on everything being done to my car. I recommend to all my friends and f More

by Costanzo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the glowing feedback! We’re thrilled Cameron and our concierge service made your experience truly exceptional. We appreciate your recommendations and look forward to welcoming you back again.

September 24, 2025

Your service dept was excellent , for my first time they made it very easy. They were informative and friendly and quick to get my car in and the service was done in great time. They explained everything an More

by tlondich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Beattie
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your first service experience with us! We’re delighted our team made the process easy, informative, and efficient, and that the video updates were helpful for you and your husband. We look forward to welcoming you and your Explorer back for future visits.

September 22, 2025

Quoted $1800 for Air Compressor replacement. Bill came to $2200 Then was told they charged me labor twice and the bill would be 1900. Just to find out they forgot the sales tax the first time a More

by cfgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey and Sam in Service
Sep 23, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We apologize sincerely for the miscommunication regarding your bill- our goal is to be transparent and for you to be satisfied with what makes up each charge. If we can provide any more clarification, please don't hesitate to reach out.

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