Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Quiero dejar mi experiencia porque de verdad cuando una persona hace su trabajo con amor, se nota 🙌🏼🙌🏼 Josie fue súper amable, paciente y muy profesional, me transmitió total confianza desde el primer persona hace su trabajo con amor, se nota 🙌🏼🙌🏼 Josie fue súper amable, paciente y muy profesional, me transmitió total confianza desde el primer momento. Gracias a ella hoy tengo mi carro soñado, un carro de alta gama, y no solo eso, sino que todo el proceso fue fácil, bonito y lleno de buena energía. De corazón la recomiendo, porque cuando alguien te atiende con honestidad y te guía con cariño, merece ser reconocida. 🥰💪🏼 More

Huge thanks to T. J for an absolutely amazing and professional experience! From start to finish, he made the process of purchasing my Durango Widebody smooth, stress-fr J for an absolutely amazing and professional experience! From start to finish, he made the process of purchasing my Durango Widebody smooth, stress-free, and exciting. His communication, knowledge, and attention to detail were top-notch. You can tell he truly cares about his clients and goes above and beyond to make it happen. I highly recommend working with T.J — he’s the best in the business! More

Thank you T. J for the amazing and professional experience helping me get my Kia K5! Super smooth and easy process — highly recommend! J for the amazing and professional experience helping me get my Kia K5! Super smooth and easy process — highly recommend! More

Josie se mantuvo en contacto con migo hasta que yo tuve el tiempo ir a ver una camioneta de trabajo. Ella fue me servicial y atenta con mis necesidades. Estaré regresando por todos mis vehículos en el futu el tiempo ir a ver una camioneta de trabajo. Ella fue me servicial y atenta con mis necesidades. Estaré regresando por todos mis vehículos en el futuro. Estoy muy contenta. More

Just bought my Durango and I love it! Big thank you to T.J. Fish for making the process super easy and smooth. He got me right with no hassle. Definitely recommend! Big thank you to T.J. Fish for making the process super easy and smooth. He got me right with no hassle. Definitely recommend! More

I purchased my Tesla Model X on September 5th and couldn’t be happier! Huge thank you to T.J. Fish for making everything smooth and simple. He kept it real from start to finish and made sure I drove couldn’t be happier! Huge thank you to T.J. Fish for making everything smooth and simple. He kept it real from start to finish and made sure I drove off in exactly what I wanted. The Model X is a game changer and T.J. made the whole experience top tier. Highly recommend working with him if you’re looking to get in your dream car! ⚡️🚗💨 More

Beware – Shady Finance Tactics & Deceptive Promises I recently had a disappointing experience purchasing a 2024 GMC Sierra. While the sales representative was professional and not pushy, things took a tu recently had a disappointing experience purchasing a 2024 GMC Sierra. While the sales representative was professional and not pushy, things took a turn for the worse once I reached the finance department. First red flag: I was asked to put down a deposit and sign paperwork before I ever saw or test-drove the vehicle. I was told this was to “expedite the process” and that if I didn’t like the car, they would work with me — supposedly their policy across all locations. That turned out to be false. After signing, I was not provided a single piece of paperwork — nothing showing terms, details, or disclosures. This was a clear tactic to keep me in the dark and make it harder to realize the deal was not truly finalized. When it came to discussing the extended warranty, we were negotiating on the Platinum (highest-tier) plan, but during the price discussion, the finance rep quietly switched to the lower Gold tier without disclosing it — just to make it seem like I was getting a better deal. This was a clear bait-and-switch tactic. They also manipulated the financing rate. I had a pre-approval from a local credit union at 5.57%, but they tried to lock me in at a rate 2 points higher. The moment I pushed back and was ready to walk away, they suddenly dropped it by 1 point — proving they weren’t being transparent from the start. The most frustrating part — I called the dealership the next morning at 8 AM, after discovering the engine in the model I purchased had a recent recall. I asked to switch to a different vehicle and was told “the sale is finalized”, even though I hadn’t inspected, test-driven, or taken delivery of the truck. My only option was to trade it in immediately and lose $8,000 in equity — on a vehicle I had never even driven. To put this in perspective, I recently bought an Escalade for my wife at another dealership, and the process was transparent, ethical, and exactly what you would expect when spending this kind of money. That’s why this experience stood out so sharply — the difference in professionalism was night and day. I want to be clear: I don’t believe in jeopardizing anyone’s job, so I won’t name names. But I strongly urge anyone buying here to be extremely cautious when dealing with the finance department. I will be filing formal complaints with the following agencies due to the misleading practices I experienced: Your State Attorney General’s Office Better Business Bureau (BBB) Consumer Financial Protection Bureau (CFPB) – especially regarding shady financing tactics GMC / GM Corporate Customer Care Do not sign anything in advance. Know your credit. Double-check every detail — especially your warranty and financing terms. What seems like a smooth process can quickly turn into a trap. More

Great experience I am a business owner and MONTAE WILLIAMS always help me with all my vehicles When he become to kindness professionalism, and knowledge This is the right person you need to talk. WILLIAMS always help me with all my vehicles When he become to kindness professionalism, and knowledge This is the right person you need to talk. He even notice something is not right with one of my pick up trucks by hearing the engine he notice the engine wasn’t running OK He took my truck in for oil change and find out it’s an issue with the engine. It took care right away. And even call a Uber take me home. I can’t thank him enough for all the help . More

-Rick Hendrick is one of the best dealerships out there. Was there a few weeks ago and Sam gave me a wonderful experience And really enjoyed there. Was there a few weeks ago and Sam gave me a wonderful experience And really enjoyed More

Buying my Mercedes-Benz GLE 63 S from T. J at Rick Hendrick CDJR was hands down one of the best car-buying experiences I’ve ever had. From our first conversation, T.J treated me like more tha J at Rick Hendrick CDJR was hands down one of the best car-buying experiences I’ve ever had. From our first conversation, T.J treated me like more than just a customer — he was genuinely invested in making sure I found the right car and felt confident every step of the way. He was patient, knowledgeable, and always available to answer my questions without any pressure. The GLE 63 S was even better in person — showroom clean, fully loaded, and exactly as described. T.J walked me through all the features, helped me navigate financing options, and made the entire process feel smooth and stress-free. You can tell he takes real pride in his work, and that made all the difference. If you’re serious about buying a high-end vehicle and want someone who truly cares, T.J is your guy. More