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Sand Mountain Toyota

Albertville, AL

4.9
698 Reviews

9167 US Hwy 431

Albertville, AL

35950

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Showing 698 reviews

October 27, 2025

Staff were extremely polite and helpful. Great experience with purchasing my new vehicle. Would recommend them to anyone looking to purchase a vehicle. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Childrey, Jake King
October 26, 2025

Overall, happy with the service. Always pleasant and answers my questions. Just a little confused. When I took my car in for my 80000 service, they stated my brakes needed change More

by jpslpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Pressley
Oct 27, 2025 -

Sand Mountain Toyota responded

Thank you for your feedback and concern. I am getting with our service manager now. Please give Marshal or Jerry a call at your convenience. They can both be reached at 256-878-0789.

October 20, 2025

Service with appointment is too slow. Need to at least communicate with customer if extended wait time. More

by dc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
Oct 20, 2025 -

Sand Mountain Toyota responded

Thank you for taking the time to review us! We appreciate your feedback and will work on better communication and getting things done quicker.

October 19, 2025

Best experience I have ever had at a dealership! I will continue to purchase and send anyone looking for a dealership to Sand Mtn Toyota! Huge shout out to Parker Raines and the wonderful finance ma More

by Rhonda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Raines
Oct 20, 2025 -

Sand Mountain Toyota responded

Thank you so much Rhonda for your kind words about Parker and our finance team! Thank you for your business and we hope you enjoy the new ride!!

October 18, 2025

I just had a great service experience at Sand Mtn Toyota with service writer Dustin Hood. Needed new spark plugs and Sand Mountain did the job for much less than Bill Penney quoted!!Like $200 less! That is More

by molly.holaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hood
Oct 20, 2025 -

Sand Mountain Toyota responded

Thank you so much for your kind words about Dustin! We appreciate your business.

October 12, 2025

Always taking care of me no matter what I need them to do…. Even if it’s just checking the air pressure in the tires. Sand Mountain Toyota is the best!! And shout out to Drew for being the best salesman… More

by monicaroesner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Oct 13, 2025 -

Sand Mountain Toyota responded

Thank you so much for taking the time to rate and review us! We appreciate your kind words and business. Thanks for the recommendation.

October 08, 2025

Knowledgeable, efficient, friendly and fast service. Staff will keep you updated and very willing to answer questions. More

by Sienna2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela
Oct 09, 2025 -

Sand Mountain Toyota responded

Thank you for taking the time to review us. We appreciate your kind words and business.

October 07, 2025

Outstanding customer service! Always get my truck serviced at a time that works with my schedule. Bobbie Harrison is a consummate professional and I won’t take my truck anywhere More

by MarinerXIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Harrison
Oct 09, 2025 -

Sand Mountain Toyota responded

Thank you for the 5-star rating! We appreciate your support and look forward to serving you again.

September 29, 2025

Fast and friendly service. . plan on changing my service to them for any future needs. Highly recommend More

by Swl63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 29, 2025 -

Sand Mountain Toyota responded

Thank you so much for your business and recommendation! We would love to have your business in the future.

September 28, 2025

They are the friendliest people there and are very helpful and honest ... That means alot .i highly recommend More

by mgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Matt
Sep 29, 2025 -

Sand Mountain Toyota responded

Thank you so much for your business and recommendation! We appreciate your kind words and business.

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