Sheehy Ford Lincoln Of Gaithersburg

Don’t hope to find any ethical treatment at this dealership. I’ll start by dropping a quote before offering my experience…”Our business is always to sell cars”. Here’s my personal experience: Fou dealership. I’ll start by dropping a quote before offering my experience…”Our business is always to sell cars”. Here’s my personal experience: Found a truck online and verified stock, stopped in @ 7:30 on a Friday evening with the family in tow (family schedules are tough) so I could take a look. Liked it and told them so. Told them about the vehicle I’d like to trade but wanted to remain respectful of their time due to proximity to closing. They made a low offer site unseen on the trade, and I told them so. Sales manager says they could probably do better but they’d need to see it (perfectly understandable). They send me a link to upload photos to in the morning. We make it clear we’re interested and head home. Send them the pictures shortly after they open at 9AM. App they had me use bales my trade at 3k more than their sight unseen offer. Immediately get a call from the salesman we met saying it looks good and I think we have a deal. I say, sounds great when do you want me there and what can I send you to get the process rolling. I’m told to come in at 12:30 because he has an 11AM appointment. He also sends me a credit application link and a link to upload my insurance info. Take care of all that by 10:15AM and show pre-approved with excellent credit. Confirm with the salesman at 10:39 to make sure they got it. I’m told he has been busy and their finance people are as well. He’ll get back to me ASAP. Hear nothing and text at 11AM to confirm the 12:30 appointment time I was given is still good, I’m told it’s still good to go. Here comes the fun part. Drive 1.5 hours with the trade vehicle and arrive a little early. I’m told someone is test driving the truck. Now I’m upset and ask to talk to the sales manager. He reveals the truck has actually sold and that the person buying it came in at 10:45. I ask why they sold it if I was given an appointment to buy it, and why as the bare minimum human courtesy I wasn’t told before hand to save me a 3 hour round trip. Why get a ding on my credit report and fill out everything I was given if they were just going to ignore that and sell the truck to someone else and let me drive all that way on purpose. I was told that I was trying to make them feel ashamed but that “our business is always to sell cars”. Told that they made me an offer the night before and I didn’t take it (despite it being low and their suggestion to send the pictures and bring it in). The whole interaction wasn’t just poor business ethics or poor human ethics, but just a total lack of basic decency. To disregard someone else’s time and effort so completely is indeed shameful. LOOK ELSEWHERE! More

I have been coming to this dealership for over 25 years. Some employees that helped me on my first ford are still there. I will definitely recommend this dealership they are the best!! Some employees that helped me on my first ford are still there. I will definitely recommend this dealership they are the best!! More

Sheehy is lucky to have Mike Zeller! If you are looking for an honest, straightforward and transparent experience, he’s your guy! Sheehy was so accommodating through the entire process o If you are looking for an honest, straightforward and transparent experience, he’s your guy! Sheehy was so accommodating through the entire process of purchasing a car! More

Go see Will for all your vehicle purchase needs! He is an incredible resource who takes the time to provide all the information you need to make the best decision for yourself. Will is not only acco He is an incredible resource who takes the time to provide all the information you need to make the best decision for yourself. Will is not only accountable but also helps keep you accountable once you’ve communicated your goals. I also cannot speak highly enough about Shelly and the finance team—their support and professionalism truly make the process seamless. More

I have purchased multiple work trucks from Nico Merchan, and each experience has been outstanding. He is a dedicated advocate for his customers, always ensuring they receive the best deal possible. His cust and each experience has been outstanding. He is a dedicated advocate for his customers, always ensuring they receive the best deal possible. His customer service is welcoming, professional, and supportive throughout the entire process. With his understanding of the landscaping industry, Nico knows exactly what his clients need and consistently delivers solutions that work. More

Just purchased my second Ford from Mike Zeller and the folks at Sheehy Gaithersburg. Great group there, highly recommend to anyone!! folks at Sheehy Gaithersburg. Great group there, highly recommend to anyone!! More

Ainoa was great! This was the easiest process I’ve had buying a car. I would recommend her to my family and friends. I will be back for service soon! Thanks again. This was the easiest process I’ve had buying a car. I would recommend her to my family and friends. I will be back for service soon! Thanks again. More

Nico Merchan, was an excellent salesman. He was patient and supportive while we went through the process of purchasing the vehicle we wanted. His efficient service made it much less stressfu He was patient and supportive while we went through the process of purchasing the vehicle we wanted. His efficient service made it much less stressful for our family. We would recommend Nico and this dealership to anyone who comes our way! More

We had the best experience working with Michael Zeller for our car purchase. Michael was amazingly knowledgeable, helpful, and found us the unicorn car that check all our checkboxes (including price). I h for our car purchase. Michael was amazingly knowledgeable, helpful, and found us the unicorn car that check all our checkboxes (including price). I highly recommend working with Sheehy of Gaithersburg and especially if you are lucky enough, having Michael Zeller as your sales associate. More

We had a great experience with this dealership. Our salesperson, Roxana Soriano was amazing! She took time to ask us questions and helped us select the perfect Ford Bronco Sport. We got a great dea Our salesperson, Roxana Soriano was amazing! She took time to ask us questions and helped us select the perfect Ford Bronco Sport. We got a great deal too! Highly recommend this dealer and ask for Roxana! More