Sheehy Ford Lincoln Of Gaithersburg

Last week we went to Sheehy Ford to see a couple of used 2016 Ford Escapes we had seen online. We had talked with a salesman before going out so he had both cars just outside the door which was very convenient. We worked with Michael Zeller who was very helpful to us by comparing the cars (milage, warranties, features and pricing, etc). He helped us decide on the right car for our projected needs. We never felt rushed or pushed at any point in our dealings. He took the time needed to clearly explain the purchase options as well as the various functions of the vehicle itself. We strongly recommend Mike Zeller as an excellent salesman to work with at Sheehy/Gaithersburg. Alex Magnerwas also very helpful in getting us through all the purchasing paperwork smoothly and efficiently, including a very attractive extended warranty. We are giving it 4 stars rather than 5 because just before we left the dealership having purchased the car, we noticed a set of fine scratches on the driver's side mirror. While Sheehy has been prompt to respond to this it will be necessary to make another trip out there. We think they should have noticed this in their final inspection as we did purchase a dealer certified vehicle.

Tanner and Claudia provided exceptional and professional customer service at Sheehy Gaithersburg! My service needs were explained and taken care in a very timely manner. They provided me with a rental while my service needs were taken care. Excellent team!!!

Fantastic service and worksmanship as always from our friends at Sheehy Ford Gaithersburg! Lamont will go above and beyond to make sure our needs are met. These guys know cars.

Christian, Oscar, Dave and Bernie were very helpful in getting me in the right car from Sheehy Ford. They were patient, kind and worked diligently to make our car buying experience as seamless as possible. Thanks to all of them for their hard work!

I purchased a used Ford Explorer and Matt Myint was excellent with his knowledge, friendliness, follow up skills, making sure I was happy, and excellent customer service all around. Dave Lewald in Finance was excellent too! I will definitely refer friends and family to Sheehy Ford! I am very happy with my vehicle purchase and the price!

Great experience, Oscar is very professional. From the 1st day I stepped into Ford Sheehy at Gaithersburg I have been taken care of. All of my questions have been answered. A week after I got to drive my new Ford. It was a pleasing experience. Thanks to Oscar and all the team.

The dealer was very accommodating. Approach to the customer was very professional regardless of race and ethnicity. Everything was taken cared of while customer was waiting for his new vehicle.

Very friendly and personable employees. I would definitely recommend to anyone. We bought my wife a 2018 for escape and she loves it. Great service, speedy process, and very prompt responses when I emailed and called which is important to me.

I would like to thank John Devlin for being very helpful and friendly, my car service took no time and it was perfect, he is a very professional guy!

Reza Aslani helped me to find what exactly I was looking for; he went over all of the details with full attention and patience. I will definitely come back to this service center