Saw an used 2016 Ford Expedition online and requested information. Kate called me and provided info. I went to the dealership to see the car and Kate was busy and Lamont help me, he showed me the car with great proffesionalism, took his time. Show all the extras and answer all the questions that my wife had about the car. The car had some dirt spots, he talked to the manager, the cleaned the vehicle again and my wife was not completely satisfied. They sent the car to a proffesional detailer and my wife was completely satisfied. Thanks Lamont, wife is happy. Very proffesional. Kate was also really helpful, this three employees made the difference of me buying the car, very proffesional and reasonable. Will recommend them anytime.