Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Guess Ford GMC
Carrollton, OH
456 Reviews
Guess Ford GMC is a family owned and operated dealership. Theodore Guess started the dealership in 1933, and after four generations we are still going strong. Guess employees pride themselves on giving great customer service to each and every customer. Guess has both Ford and GMC showrooms under one roof. We also have a huge selection of used vehicles with a large variety of used trucks, used cars, used SUV's and used mini vans. Don't worry about your credit when you come to Guess, we have many banks and lenders we work with. Guess offers guaranteed credit approval to get you into the vehicle you deserve.
Guess Ford has been serving many cities in Ohio including Canton, Alliance, East Liverpool, Columbiana, Lisbon, Salem, Cadiz, Steubenville, New Philadelphia, Dover, Minerva, Malvern, Waynesburg, Amsterdam, Bergholz and East Springfield. We can ship vehicles all over the United States and offer FREE delivery for customers within 150 miles. Don't worry about the distance we are away from you, we are able to work remotely to get you into the vehicle you are looking for.
In addition to our sales department, we have a state of the art service department with Ford factory trained technicians. U-Save Car and Truck Rental is also housed in the sales showroom.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Guess Ford has financing programs for everyone. No matter what your credit, we can help! We can help to obtain bad credit auto loans.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 456 reviews
October 11, 2025
I can not say enough on how Great this dealership treats their customers. From sales to service, there is no need to worry abut anything. After purchasing my used Explorer, a problem occurred with the sunro their customers. From sales to service, there is no need to worry abut anything. After purchasing my used Explorer, a problem occurred with the sunroof, I contacted Dennis my salesman and he assured me the problem would be taken care of. Much to my surprise, they came 3 hours away and picked up my vehicle and dropped off a loaner. They repaired the sunroof and once again delivered it back to me at no charge. They even went as far as filling it back up with fuel from the location I personally use to purchase fuel. To me this type of customer service is unheard of in todays society. Just one reason to make Guess Ford/GMC your only place to purchase. They have my business for a Lifetime! To the entire staff at Guess, Thank You so much for a pleasant experience! More
by mrwitty_1
Verified CustomerEmployees Worked With
Other Employees :
Harold
October 10, 2025
Everyone there is so personable. They make the process easy. They got the exact car we wanted. This is the second vehicle we bought with them and will be back! They make the process easy. They got the exact car we wanted. This is the second vehicle we bought with them and will be back! More
by jgarlinger05
October 08, 2025
I have been with Guess Ford for nearly 30 years. ...bought my cars and had them serviced here. It has been consistantly a great experience. Everyone is extremely friendly and very helpful and proffe ...bought my cars and had them serviced here. It has been consistantly a great experience. Everyone is extremely friendly and very helpful and proffesional. I would recommend them to anyone, in a heartbeat. More
by FOGGYBOTTOMFARM
Employees Worked With
September 29, 2025
Guess Motors is a great place to deal with,I have been looking for a truck for quite some time and they had what I wanted. Treated me great and I am very happy with the truck purchase. Thanks Again looking for a truck for quite some time and they had what I wanted. Treated me great and I am very happy with the truck purchase. Thanks Again More
by ELLJSCJ
Employees Worked With
September 28, 2025
Extremely pleasant experience. Dennis and Mark are extremely professional and go above and beyond what the normal salesmen would provide. Follow up when I had a problem went above Dennis and Mark are extremely professional and go above and beyond what the normal salesmen would provide. Follow up when I had a problem went above any level of customer service I have ever received. I will be a loyal customer from now on and will recommend anyone looking for a vehicle to go to Guess Motors! I live3 hours away but it was well worth my time to purchase from them. Large dealer with family personal attention. Thank you Guess Motors! More
by mrwitty_1
September 21, 2025
Outstanding buying experience! No pressure, everything up front, no hidden fees or costs. Great delivery. Would recommend Guess Motors to anyone looking for new or previously owned No pressure, everything up front, no hidden fees or costs. Great delivery. Would recommend Guess Motors to anyone looking for new or previously owned. So pleased with the positive attitude and friendly atmosphere. Truly a people friendly environment. Thank you for having what we needed. More
by sjmark8
September 20, 2025
Mike was extremely professional very good at his job i appreciate you all working a deal with me appreciate you all working a deal with me More
by Charles powers
September 19, 2025
Always professional and friendly. Trust worthy service. I know I can always trust them with my vehicle! Trust worthy service. I know I can always trust them with my vehicle! More
by thebat16
September 17, 2025
It’s my third vehicle. I’m not there. I’ve never had a problem. Thanks for your service. I’m not there. I’ve never had a problem. Thanks for your service. More
by JIMMYC279
August 30, 2025
Fast, friendly service. Very pleasant experience. My expectations were exceeded. Service was easy to schedule and the appointment was taken on time. Very pleasant experience. My expectations were exceeded. Service was easy to schedule and the appointment was taken on time. More
by TBURSE
