6 Ford Dealers near 44615near 44615

From the time you step inside Guess motors everyone is so - loisb9505

From the time you step inside Guess motors everyone is so friendly and just plain nice! It's a welcome thing when someone says "Thank You" today.

Brady was awesome to work with and he made the buying - T

Brady was awesome to work with and he made the buying experience easy. I can’t say enough about Parkway Ford and its outstanding staff!

Anthony was very helpful. - Grayjan27

Anthony was very helpful. He researched my difficulty using navigation and figured out the prob.

Dropped off my car for service and they even brought it - Amanda Roberson

Dropped off my car for service and they even brought it back to me today. Service department kept me advised about the upkeep needed for my vehicle. Very friendly service from Danielle and the gentleman that works in the service department who told me he's been there for at least a year. Very positive. Very very positive. Tom and Kenny dropped off my car. Very professional, very polite and always great to see my Ford family and friends. They treat you like your family. They are honest and trustworthy. I will go nowhere else. Thank you loudon and for everything you do and you will continue doing.

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

Very honorable and ethical in discussing a purchase for a - Wjohnson

Very honorable and ethical in discussing a purchase for a used vehicle and possible trade in. Dave Kress was great to work with.