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Subaru of Utica
Utica, NY
984 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 984 reviews
October 28, 2025
I did not leave a happy camper. Why is Dan Perkins still listed as your service Mgr on this pg. Show lack of attention to detail. Why is Dan Perkins still listed as your service Mgr on this pg. Show lack of attention to detail. More
by GLABROUS1
Verified CustomerEmployees Worked With
October 25, 2025
Our experience with Justin Malagese was very good. He helped us financially work our way to buying the car. Very polite and personable when we needed to ask questions. Better than other dealers we we He helped us financially work our way to buying the car. Very polite and personable when we needed to ask questions. Better than other dealers we went to. Asset to your dealership. Thanks again Wendy and Rocco. More
by ROCCO396
Employees Worked With
Justin Malagese
October 23, 2025
Such great staff and service. I felt welcomed and respected. I had to wait for close to two hours however the waiting area was very comfortable. I felt welcomed and respected. I had to wait for close to two hours however the waiting area was very comfortable. More
by PFESS9
Employees Worked With
October 21, 2025
Every visit to Subaru is pleasant, quick and professional.The service dep does a great job and I always feel more confident when my maintenance work is done at Subaru. professional.The service dep does a great job and I always feel more confident when my maintenance work is done at Subaru. More
by REGROCK7
Employees Worked With
October 20, 2025
The dealership was very nice and organized. All the workers we’re friendly and helpful. I had a great experience purchasing my car here. All the workers we’re friendly and helpful. I had a great experience purchasing my car here. More
by CAVANDENBERG9
Employees Worked With
Michael Cancilla, Mo
October 20, 2025
Both your sales and service departments have great people who care about their customers. Bravo! They explain everything in easy to understand terms, they are kind, helpful, knowledgeable people. They mak who care about their customers. Bravo! They explain everything in easy to understand terms, they are kind, helpful, knowledgeable people. They make Subaru of Utica the best place to do business with . More
by THEARTHURS02
October 18, 2025
They are always helpful and welcoming when I bring my vehicle in for service. The place is clean and neat. I enjoy a free cup of coffee while I wait for my vehicle. They inform me of any issues good or b vehicle in for service. The place is clean and neat. I enjoy a free cup of coffee while I wait for my vehicle. They inform me of any issues good or bad in a timely fashion. More
by NOMAR13469
October 17, 2025
Great people to work with and excellent facilities. Everyone was extremely helpful and make sure the buying experience went smoothly. Steve, the sales agent, was very helpful and patient explaining my Everyone was extremely helpful and make sure the buying experience went smoothly. Steve, the sales agent, was very helpful and patient explaining my options Valan, the tech guy, was very knowledgeable and informative. Taking the time to explain all of the many controls and settings. More
by LJORDAN5
Employees Worked With
Steve Degrace, Valon Deliu
October 16, 2025
The attitude and friendliness of the staff are unparalleled. The young man who greeted me was beyond welcoming. In a day and age where friendliness with service seems to be going to the wayside, S unparalleled. The young man who greeted me was beyond welcoming. In a day and age where friendliness with service seems to be going to the wayside, Subaru of Utica has doubled down on providing a professional friendly experience. More
by MARKYENRIQUE
Employees Worked With
Zack
October 13, 2025
They never pick up the phone when calling the service line, poor customer service! I had to leave voice mail! line, poor customer service! I had to leave voice mail! More
by GRASPANTE
Employees Worked With
