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Subaru of Utica
Utica, NY
513 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 513 reviews
April 28, 2024
Any service that has been done to my cars has been done correctly and professionally. correctly and professionally. More
by KKOPEC5729
Verified Customer
Helpful April 28, 2024
Very comfortable atmosphere waiting area is very nice. All workers are friendly. Daughter loved the snacks All workers are friendly. Daughter loved the snacks More
by KEELERTJ91
April 28, 2024
This is the second vehicle I've purchased there. Both times my sales person was extremely nice and knowledgeable without being pushy. It is a great experience. This purchase I had already spoken to Both times my sales person was extremely nice and knowledgeable without being pushy. It is a great experience. This purchase I had already spoken to my salesman about coming out next weekend and looking at a new car. Unfortunately Friday the transmission went out in my old vehicle. When I called Saturday morning and asked if he could meet me a week early he adjusted his schedule and got me in at 2pm. It was a lifesaver. Your dealership has earned a custo¾mer for life. We'll be back in 2027 to buy my wife a new vehicle. More
by JASONSJONES99
April 28, 2024
I liked the video from the technician which showed and explained everything. The service advisor kept in good contact with me. explained everything. The service advisor kept in good contact with me. More
by BONEFIXR
Employees Worked With
April 27, 2024
Wonderful! Just like family. Knowlegable and helpful. A wonderful experience in all categories. Very much appreciate the atmosphere. Just like family. Knowlegable and helpful. A wonderful experience in all categories. Very much appreciate the atmosphere. More
by COLASANA
Employees Worked With
Other Employees :
Bradley Mcphearson, Sales
April 26, 2024
Very friendly and professional. I always feel like staff is working to hard to make my experience a positive one. I always feel like staff is working to hard to make my experience a positive one. More
by HOTVEDT
April 26, 2024
Long wait but all was good with the service, also they have drinks and refreshments which helps when you get hungry when the wait is long have drinks and refreshments which helps when you get hungry when the wait is long More
by BSZES
Employees Worked With
Other Employees :
I do not know the ones who worked on my car or their names
April 25, 2024
They were very kind and kept me updated on my car . I was very pleased I was very pleased More
by DEBORAHLMAYO
April 25, 2024
Fast service and friendly staff. Very easy to enter the service area and waiting area Very easy to enter the service area and waiting area More
by LORENALENARD
