Bergey’s Kia

Just had my first appointment. Was greeted by Nichole Troy. She was outstanding. Friendly, spoke clearly, presented me with all my options with an organized list of quotes. No surp Was greeted by Nichole Troy. She was outstanding. Friendly, spoke clearly, presented me with all my options with an organized list of quotes. No surprises. The mechanic produced a detailed video of issues with my car and recommended services to fix each issue. Very thorough. Beautiful facility too. A+ experience. More

Patrick and the service team always treated us with the upmost respect while providing the best mechanic work for us. Even though we did not purchase our Kia from Bergeys. We will continue to return the upmost respect while providing the best mechanic work for us. Even though we did not purchase our Kia from Bergeys. We will continue to return their due to the quality work and there understanding of our current situation thank you and keep up the good work More

Terrific service! A pleasure to deal with. Friendly, good communication, and a very smooth process. I would strongly recommend. A pleasure to deal with. Friendly, good communication, and a very smooth process. I would strongly recommend. More

All of my experiences at Bergeys Kia have been excellent. Nichole Troy and Patrick Helverson were both very professional and provided outstanding service. Highly recommend! Nichole Troy and Patrick Helverson were both very professional and provided outstanding service. Highly recommend! More

Dropped my ‘24 K5 off for a factory recall of chrome trim that was falling off. I dealt with Nicole, the service provider, she had ordered the part and it was now in. She was very courteous and was trim that was falling off. I dealt with Nicole, the service provider, she had ordered the part and it was now in. She was very courteous and was great to work with. The repair and install only took 45 minutes. However, it was my 3rd trip there for recalls. Still each of the service writers I’ve worked with were great. 10’s for Nicole on this visit. More

Braeden was very nice, knowledgeable & helpful. Made me feel comfortable throughout the car buying process. Made me feel comfortable throughout the car buying process. More

Just had my car inspected (new car first, inspection)and found it to be an ok experience. Dropped my car off at 7:30am and waited 5 minutes in line for the big rush before someone got to me. Absolutely no b found it to be an ok experience. Dropped my car off at 7:30am and waited 5 minutes in line for the big rush before someone got to me. Absolutely no big deal. Then waited all day to hear back from them. I wound up calling around 4:15pm to find out what was happening. Got a voice mail, left message and they called back in 10 minutes. Told me my car would be done and I could pick it up between 5- 5:15pm. Arrived at 5pm but it was still not done. Computer updates were still being downloaded. Finally done at 5:45pm. Was asked to go easy on the review. More

After a horrible experience at Gateway Kia in Quakertown, I had the best experience at Bergey's! Julie, Doug and Austin got me the perfect car, worked out all of the details over the phone and I was only at I had the best experience at Bergey's! Julie, Doug and Austin got me the perfect car, worked out all of the details over the phone and I was only at the dealership for 45 minutes! Thanks again! More

This dealership is fantastic. It's a beautiful brand new facility. I usually drop my car off the night before or early morning before they open on the day I have a service appoint It's a beautiful brand new facility. I usually drop my car off the night before or early morning before they open on the day I have a service appointment . I bought my telluride at another dealership before this one opened. This Liz shop is much closer to me but I would come here I even if it wasn't closed to my home. All the service people are pleasant, courteous and helpful. If yu are having a problem but don't know what is wrong with your vehicle, they tell you ti bring it in so they can perform a diagnostic assessment. Once they identify the problem they carefully explain what needs to be fine, the cost and offer you an appointment. Patrick, the service manager,is wonderful. He is always so pleasant you don't waiting in the beautiful waiting area, he will find you to update you once the work has started. If something additional is discovered he will find you with the updates. Patrick never tries to upsell you. For example, he will let you know that your tires might need replacing in the near future but he never pressures you . All of the people in the service area are pleasant and very professional. I highly recommend this dealership service department.. More

No pressure was given. Doug was a great help getting me the Kia Soul I wanted Doug was a great help getting me the Kia Soul I wanted More