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Stevinson Toyota West

Lakewood, CO

Overview
Reviews
Vehicles
4.3
5,644 Reviews
Call Dealership (720) 902-9966
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780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,644 reviews

November 04, 2025

Stevinson is always very helpful, Ricky was great and got me through the service department quickly and efficiently. More

by arichardville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in service
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Nov 04, 2025 -

Stevinson Toyota West responded

We are so pleased to hear that you had a fantastic experience at our dealership. Our goal is to provide the best customer service, and it's wonderful to hear that we were able to exceed your expectations. We hope that you will choose our dealership for all of your future automotive needs.

October 31, 2025

Very helpful service advisors, but huge problem with their call center giving incorrect information and scheduling when there is no availablility causing long waits for routine maintenance. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Anderson
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Nov 04, 2025 -

Stevinson Toyota West responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

October 30, 2025

Roman T. was great help. I could not ask for Patient, kind attentive and a calm demeanor. I did not feel pressured into anything. I couldn't have asked for a More

by jmdesmas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman T., Stevinson Toyota West
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Nov 04, 2025 -

Stevinson Toyota West responded

Your review is truly appreciated. Our team is committed to making sure each customer has a positive experience, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

October 29, 2025

The salesman who helped me was Graham and he was exceptionally courteous, knowledgeable and helpful. More

by Rnbstoddart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham Goguen, Frankie Apicella
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Nov 04, 2025 -

Stevinson Toyota West responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

October 28, 2025

Professional and knowledgeable! Technician communication was accurate and timely. Waiting room was pleasant and comfortable. More

by ricklopez8040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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October 28, 2025

Went to parts counter for brake / bulb issue. Counter person was rude and surely, no one behind me in line either. I’ll think twice about going back. More

by JD
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maurice Jones
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Nov 01, 2025 -

Stevinson Toyota West responded

JD, I’m very sorry to hear about your experience at our parts counter. That’s not the level of professionalism or courtesy we aim to provide our guests, and I appreciate you bringing this to our attention. I’d like the opportunity to personally look into what happened. Please don’t hesitate to reach out to me directly. - Jeffery Alexander, Service Manager, 720-249-1512

October 27, 2025

The sales rep went above to get me the Land Cruiser I wanted. He took lots of time and effort after the sales to assist me More

by Genie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Casillas
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October 27, 2025

Solid experience, service was good only downside was it took 2 hours for a scheduled oil change. More

by Lssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
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October 26, 2025

Josh in the service department did his job “over and above” when no proper weight oil was available. He finished the work in time for me to leave town. More

by fabcjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Helminiak
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October 25, 2025

We have owned a Toyota Highlander for 4 years and always have it serviced at Stevenson Toyota. Efficient, courteous, and we never feel that we are being told that we need repairs that are unnecessary, as so More

by tomager75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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