Harbor Hyundai

Just took my car in for regular service and some recall work. Andres and Hugo were great and went above and beyond to make sure I was well taken care of. Would definitely recommend the service department work. Andres and Hugo were great and went above and beyond to make sure I was well taken care of. Would definitely recommend the service department and glad I went back there after leasing the car at Harbor. More

Things were great until after the sale. They put an incorrect address in the registration and I never received it. After multiple emails and a final phone conversation they promised to go They put an incorrect address in the registration and I never received it. After multiple emails and a final phone conversation they promised to go to DMV and correct it the next day. That never happened. I found that the correction had never been made when I renewed the registration. More

We had a great experience today at Harbor Hyundai. Our salesman Diego provided most excellent service. My wife and I appreciate Diego customer service and recommend any new customer to reach out to hi Our salesman Diego provided most excellent service. My wife and I appreciate Diego customer service and recommend any new customer to reach out to him when looking for a new car at Harbor Hyundai. More

I had an amazing experience at Harbor Hyundai. The staff was very helpful. Jesse was very knowledgeable about the whole process of leasing the car. I will recommend to family and friends. The staff was very helpful. Jesse was very knowledgeable about the whole process of leasing the car. I will recommend to family and friends. More

Great experience, people friendly, helpful and trustworthy. place was clean and coffe fantastic! I will definitely be back. trustworthy. place was clean and coffe fantastic! I will definitely be back. More

I generally extend understanding when it comes to service, but in this case, I find it necessary to express my disappointment with the after-sales service I’ve experienced. While Juan was professi service, but in this case, I find it necessary to express my disappointment with the after-sales service I’ve experienced. While Juan was professional and helpful during the sales process, my interactions with Gianni (manager) and the DMV representative (Christina)have been unacceptable. During the financing stage, I was inundated with calls and emails to provide documentation — communication was relentless until the sale was complete. Unfortunately, that urgency and follow-through disappeared once the transaction was finalized. I purchased the vehicle in April, and as of July, I still have not received my tags. Despite multiple follow-up attempts via phone and email, I have received no response. This lack of accountability and poor communication is not only frustrating, it reflects a serious deficiency in your customer service process. The level of aftercare provided is well below acceptable standards. I have full intent to ensure all friends and family know to never step foot into this dealership. Sincerely, Yorshua More

Great Service. Very clean. Great salesmen. Attentive to customers as soon they step on the lot. Very clean. Great salesmen. Attentive to customers as soon they step on the lot. More

This store has very knowledgeable and patient salespeople. They go out if their way to find the best model at your budget. Randy spent a lot of time with me answering my questions and concerns. salespeople. They go out if their way to find the best model at your budget. Randy spent a lot of time with me answering my questions and concerns. More

I have never in my life written a review about a car dealership. I mean, let’s face it, usually it’s pretty much like going to the dentist. All of the excitement about getting a new car is usually drow dealership. I mean, let’s face it, usually it’s pretty much like going to the dentist. All of the excitement about getting a new car is usually drowned out by icky sales people and the feeling that somehow another you’re just getting screwed IMAGINE MY SURPRISE! Harbor Hyundai is in a class by itself. From the managers to the sales people and the finance department, everyone was just so xxxx nice and accommodating! I really felt like they had my back and wanted to make sure that I was happy and felt good about my experience. I cannot recommend this dealership highly enough and no they did not pay me to say this 😆 My sincere gratitude to Bill, Jesse, Gianni, and my personal sales associate Miguel. You all restored my faith that buying a car CAN be fun! More

I’ve gone back and forth about leaving a review for this dealership. There have been a few employees there that unfortunately are no longer there that were quite helpful. However, the amount of times I’ve h dealership. There have been a few employees there that unfortunately are no longer there that were quite helpful. However, the amount of times I’ve had to take my vehicle into the dealership has been unacceptable and issues that have been “fixed” multiple times, Still have yet to be properly fixed. I’ve had motor issues, cosmetic problems- all to which have not been fully covered nor resolved. One of the employees, Mike- was quite rude when checking out the paperwork with my vehicle. Rodrigo has been pretty helpful. Specific employees have dropped the ball in submitting claims in time and now I have to deal with the cost of fixing them myself. I would not recommend purchasing from this dealership in the future. More