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Harbor Hyundai

Long Beach, CA

4.9
4,879 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,879 Reviews of Harbor Hyundai

April 02, 2024

Rodrigo took great care of my car. Answered all my questions. Was very pleasant and thoughtful. Will not hesitate to return. Thank you! More

by michalaejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Apr 02, 2024 -

Harbor Hyundai responded

Thank you for sharing your positive experience with us! We're delighted to hear that Rodrigo provided excellent care for your car, answered all your questions, and left a pleasant impression. We're grateful for your trust in us and look forward to welcoming you back for any future needs. Thank you for choosing us!

April 01, 2024

I love coming here. I have an Ioniq 6 and it's my first car. I have had great explanations about maintenance and care. The staff are very communicative and kind. They ad More

by Eldrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo, Kevin Marroquin, Enrique Chavarria
Apr 02, 2024 -

Harbor Hyundai responded

We're delighted to hear that you love coming to our dealership! It's wonderful that you've received great explanations about maintenance and care for your Ioniq 6, especially as your first car. We're glad our staff are communicative, kind, and able to address all your questions, making you feel well taken care of. Thank you for your kind words, and we look forward to continuing to provide excellent service to you!

April 01, 2024

Do not under any circumstances consider buying a car from this dealership. I bought a certified preowned Santa Fe from this dealership. The sale required virtually no effort on the part of the dealership--I More

by AV8675309
Recommend Dealer
No
Employees Worked With
Prince Hayes, Dean Dixon, Miguel Vineyard
Apr 02, 2024 -

Harbor Hyundai responded

I'm sorry to hear about your experience. Your feedback is important to us, and we want to address your concerns promptly. Dean Dixon, our sales manager, will be reaching out to you shortly to discuss the issue with the USB port and work towards a resolution. We apologize for any inconvenience this has caused and appreciate your patience. Thank you for bringing this matter to our attention.

April 01, 2024

Enrique and Rodrigo took great care of my car and myself while at the dealer for service. Will not hesitate to return. Thank you! More

by marumoto.glenn
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo, Enrique Chavarria
Apr 02, 2024 -

Harbor Hyundai responded

We're thrilled to hear that Enrique and Rodrigo provided you with excellent care during your visit for service. Your satisfaction is our priority, and we're grateful for the opportunity to serve you. We look forward to welcoming you back for future service needs. Thank you for choosing us!

April 01, 2024

I had a great experience at Harbor Hyundai. Juan and Jesse were extremely helpful in ensuring a smooth experience leasing my new Ioniq 5. They went above and beyond to honor the negotiated deal More

by Sarmad Chaudhry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Alba, Juan Davila
Apr 02, 2024 -

Harbor Hyundai responded

We're thrilled to hear that you had a great experience at Harbor Hyundai! Juan and Jesse's dedication to ensuring a smooth leasing experience for your new Ioniq 5 is fantastic. We're delighted that they went above and beyond to honor the negotiated deal price. Thank you for choosing us, and we appreciate your feedback!

March 31, 2024

Miguel went beyond to treat my family & my self like his own. Thank you & I’m glad he helped us. Also I want to thank his team for giving us the best deal. I will recommend to anyone I know. More

by ernievega00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetric Wright, Miguel Vineyard
Apr 02, 2024 -

Harbor Hyundai responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Miguel provided exceptional service and treated you and your family like his own. We're also glad to hear that his team provided the best deal for you. Your recommendation means a lot to us, and we appreciate your trust in us. If you need anything else or have any questions in the future, please don't hesitate to reach out.

March 28, 2024

Jesse Alba is a transparent and friendly salesman. He made it straightforward how pricing would work, including those dreaded dealership add-ons. One star knocked off for a pushier manager. More

by MacroMonk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Alba, Leonard Fischer
Mar 29, 2024 -

Harbor Hyundai responded

Thank you for your feedback! We're glad to hear that Jesse Alba provided transparent and friendly service, making the pricing process straightforward for you. We apologize for any inconvenience caused by our manager's approach and assure you that we'll address this internally to ensure a better experience in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business and hope to serve you better next time.

March 27, 2024

They didn't really care about the customer just the company which is sad horrible experience More

by 7godzseed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodrigo Santizo
Mar 27, 2024 -

Harbor Hyundai responded

I apologize for the oversight. Thank you for clarifying that you visited Harbor Hyundai. Please accept our sincere apologies for the disappointing experience you encountered. To address your concerns and ensure that we can rectify the situation, I kindly ask you to reach out to our service manager, Miguel Reynoso, at Harbor Hyundai. You can contact Miguel Reynoso via email at mreynoso@harborchevrolet.com. Your feedback is incredibly valuable to us, and we are committed to resolving any issues and ensuring your satisfaction. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

March 27, 2024

Excellent Service, Rodrigo was my service advisor. He always keep me updated on my vehicle. More

by fedup49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Mar 29, 2024 -

Harbor Hyundai responded

Thank you! We're delighted that you had a fantastic experience with Rodrigo. Should you require any further assistance, please don't hesitate to reach out. We're here to help!

March 26, 2024

Alfredo was outstanding! !! EXTREMELY EASY. I was uanable to get to the dealership becaosue i live in Santa Clarita they delivered the car from Long Beach! Wow! More

by Budweiser Bruce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Alfredo Martinez
Mar 27, 2024 -

Harbor Hyundai responded

That's fantastic to hear! Alfredo truly goes above and beyond to ensure a seamless and convenient experience for our customers. We're thrilled that you found the process extremely easy and that we could accommodate your location by delivering the car from Long Beach to Santa Clarita. Providing exceptional service is what we strive for, and we're delighted that we could exceed your expectations. Thank you for choosing us, and if you ever need anything else, please don't hesitate to reach out!