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Galpin Ford
North Hills, CA
1,965 Reviews
Galpin Ford is the #1 Volume Ford Dealer in the World for 29 consecutive years. We carry the largest selection of new Ford's in the World!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,965 reviews
November 24, 2025
Adrian was incredible to work with! He helped us with our new fleet and made the entire process easy, seamless, and stress-free from start to finish. He was knowledgeable, patient, and He helped us with our new fleet and made the entire process easy, seamless, and stress-free from start to finish. He was knowledgeable, patient, and always quick to communicate, which made a huge difference. We truly appreciated his professionalism and the way he went above and beyond to make sure everything was handled smoothly. If you’re looking for someone who’s reliable, straightforward, and genuinely cares about getting you the right vehicles, Adrian is your guy. Highly recommend! More
by jgutierrez
Employees Worked With
November 24, 2025
This is now my second transaction with Miquel Lopez. First of all, Miquel treats you with respect and sees you not as a transaction but as a human being. He is kind, calm and prompt in his responses. I First of all, Miquel treats you with respect and sees you not as a transaction but as a human being. He is kind, calm and prompt in his responses. I get the privilege of working with a lot of people in my business and I have already told people if you are in the market for a car go to Galpin and ask for Miguel. I will be sending everyone I know to you Miguel. Get ready! If I could give more stars I would. Galpin and Miguel, you have my business for as long as I remain on the planet. More
by jhdubb87
Employees Worked With
November 21, 2025
Mi experiencia comprando vehículo ha sido la mejor Don Roberto Guerrero es el mejor si quieres que te orienten en la compra de un vehículo ya sea nuevo o usado. Se los garantizo 100%. Roberto Guerrero es el mejor si quieres que te orienten en la compra de un vehículo ya sea nuevo o usado. Se los garantizo 100%. More
by frankcgonzalez0581
Employees Worked With
November 21, 2025
Is very nice this dealer good paymends and the people is very sincere with clients very sincere with clients More
by harolddominguez04
November 19, 2025
The dealership representative was extremely unhelpful. As large as volume four dealership, you expect that it would’ve been competitive, but the payment was several hundred dollars away from the nearest c As large as volume four dealership, you expect that it would’ve been competitive, but the payment was several hundred dollars away from the nearest competitor. Honestly, it was embarrassing to even even communicate with him. I feel bad for them. More
by Shamshizel
November 09, 2025
Very professional. Sam was very helpful and respectful. He was knowledgeable on the vehicles and service needed Sam was very helpful and respectful. He was knowledgeable on the vehicles and service needed More
by Irongus14
Employees Worked With
November 06, 2025
I’ve been working with Sam for over 10 years, and there’s truly no one better when it comes to buying a car. He’s honest, dependable and always goes above and beyond to make sure his customers get the best d truly no one better when it comes to buying a car. He’s honest, dependable and always goes above and beyond to make sure his customers get the best deal possible. He genuinely cares about his customers and works tirelessly to make things happen. With Sam, I always know I’m in good hands, his dedication, integrity, and commitment to great service are the reasons I keep coming back time after time. More
by Djperez919
November 04, 2025
I want to start by saying this: my 2025 Ford Mustang Mach-E is the best car I’ve ever owned. I absolutely love it — the performance, the technology, the design — Ford truly built something special. T Mach-E is the best car I’ve ever owned. I absolutely love it — the performance, the technology, the design — Ford truly built something special. To be fair, Galpin Ford did go above and beyond to get me approved for financing with challenging credit. That effort alone earned them one star. But unfortunately, the rest of the experience left me feeling completely misled and disrespected. I originally put a deposit on a specific Mach-E that had a glass roof — that was the one I wanted and thought I was getting. I even texted my salesperson the exact vehicle to confirm, and he confirmed it. After I went home, I later found out the dealership did the paperwork for a completely different car — one without the glass roof. No one told me about the change, and when I returned, they had forgotten I even placed a deposit, saying, “I hope the car is still here.” When I asked about the glass roof, I was told it was $4,000 more and that I couldn’t borrow additional funds. The salesperson’s response was, “I can’t give you everything you want.” Later, a manager even said, “You got denied for the color you wanted.” The tone throughout was condescending and rude, which just made the situation worse. They also refused to transfer the car in the color I wanted from another Ford dealership literally five miles away, even though that would have completely solved the problem. I can live without the glass roof, but it would have been the chef’s kiss — exactly the one I wanted and thought I was getting. The whole process made me feel like the rug had been pulled out from underneath me. Then, after signing, I discovered several optional add-ons had been included without my knowledge or consent, including a Sealant Package ($795), a Theft Recovery Device ($695), and WearCare ($1,050) — totaling $2,540. My co-signer and I were present for the entire process, and none of these were explained or authorized. When I noticed my monthly payment was higher than expected, the finance manager told me about WearCare. I decided to keep it afterward, but it was never disclosed before signing. When I asked about removing the sealant, my salesperson said it “can’t be removed” because it’s “applied to all our vehicles.” I’m pretty sure that’s not legal, but I’m not a lawyer. Between being switched into a different car, being talked down to, being denied a simple transfer, and discovering thousands in undisclosed add-ons, I walked away feeling completely taken advantage of. I still love my Mach-E — it’s an incredible car and I’d recommend it to anyone — but my experience with this dealership was deeply disappointing. If you shop here, get everything in writing, confirm the exact VIN before signing, and review every line of your lease carefully during the signing process. Don’t let excitement or pressure rush you — make sure every number and add-on truly matches what you agreed to. More
by ysf39039
November 04, 2025
Sam was great! I came in to possibly trade my Challenger and got a truck and left with my new F250 LARIAT! Glad I got to deal with him, definitely recommending all I came in to possibly trade my Challenger and got a truck and left with my new F250 LARIAT! Glad I got to deal with him, definitely recommending all of my family and friends to him, he gave me an amazing deal! More
by rayavboxer
Employees Worked With
November 04, 2025
Excelente servicio, muy Buena atencion, es la segunda vez que hago negocio con el, muy buen vendedor que hago negocio con el, muy buen vendedor More
by Grace B.
Employees Worked With
