Faulkner BMW
Lancaster, PA
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Everyone at Faulkner always provides great service. Steph and Jesse are awesome with coordinating appointments and having drivers/loaner car available when needed. Nick is an awesome tech who frequen Steph and Jesse are awesome with coordinating appointments and having drivers/loaner car available when needed. Nick is an awesome tech who frequently works on my car and provides detailed video analysis which I really appreciate. Also their loaner drivers are always courteous and professional, I never worry when I turn my car over to them for service. All I all I really appreciate everyone there and know my car is in good hands with them. More
Stephanie, my service manager, did a great job in communicating the service that I needed. The mechanic performed the work flawlessly. I’ll plan on keeping the X5 so I put a little extra money int communicating the service that I needed. The mechanic performed the work flawlessly. I’ll plan on keeping the X5 so I put a little extra money into. Things are not cheap anymore but if you plan on keeping your vehicle. It’s well worth it. More
I will never have my x5 serviced at Faulkner BMW. Tried to sell me on a part that it did not need. Took it to another certified BMW mechanic to verify. Tried to sell me on a part that it did not need. Took it to another certified BMW mechanic to verify. More
My experience has been consistent over the last 10 years with Faulkner BMW. In particular, my service advisor, Jesse being along time team member with a great memory and a good bedside manner, makes the exp with Faulkner BMW. In particular, my service advisor, Jesse being along time team member with a great memory and a good bedside manner, makes the experience that much better. More
I bought a used car sight unseen from Faulkner BMW and relied on my gut regarding the trustworthiness of Johnathan Hoxworth, the salesman. The car was trucked from Pennsylvania to South Florida and.turne relied on my gut regarding the trustworthiness of Johnathan Hoxworth, the salesman. The car was trucked from Pennsylvania to South Florida and.turned out to be exactly as he described, and I couldn’t be more delighted with the vehicle and the deal. More

