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Faulkner BMW

Lancaster, PA

4.8
204 Reviews

1530 Manheim Pike

Lancaster, PA

17601

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Showing 204 reviews

January 02, 2026

We liked working with Robb and also Christine financial person with good advice. Steve And service is exceptional too More

by Larryhorst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robb Howery
December 30, 2025

Everyone at Faulkner always provides great service. Steph and Jesse are awesome with coordinating appointments and having drivers/loaner car available when needed. Nick is an awesome tech who frequen More

by pc2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Step, Jesse, Nick
December 27, 2025

Stephanie, my service manager, did a great job in communicating the service that I needed. The mechanic performed the work flawlessly. I’ll plan on keeping the X5 so I put a little extra money int More

by lpevarnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
December 20, 2025

Every time I bring my car in to get routine service, it ends up that I need $4000-$5000 worth of work done. Not trustworthy. Costs outrageous. More

by Adewaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan
December 19, 2025

I liked the way Donovan at service treated me and kept in touch. So far everything is working More

by masimcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan at service
December 16, 2025

Everyone and everything in service was perfect! My highest ranking! I am a multi year customer More

by banners-digital.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unlnown
November 13, 2025

Service manager and mechanic went above and beyond, were very thorough and helpful with my concerns. More

by gvonmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, Mike
November 12, 2025

I will never have my x5 serviced at Faulkner BMW. Tried to sell me on a part that it did not need. Took it to another certified BMW mechanic to verify. More

by Jay.reynolds104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Skidmore
November 12, 2025

My experience has been consistent over the last 10 years with Faulkner BMW. In particular, my service advisor, Jesse being along time team member with a great memory and a good bedside manner, makes the exp More

by scott.kuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in Service
November 07, 2025

I bought a used car sight unseen from Faulkner BMW and relied on my gut regarding the trustworthiness of Johnathan Hoxworth, the salesman. The car was trucked from Pennsylvania to South Florida and.turne More

by chipbertelle
Recommend Dealer
Yes
Employees Worked With
I only dealt with Jonathon Hawksworth, who is tariff, Nick Skidmore
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