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Puente Hills Hyundai

City Of Industry, CA

4.6
7,673 Reviews

17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,673 reviews

November 13, 2025

I had great customer service I had great customer service and Jar was very efficient and courteous. More

by nonne0
Recommend Dealer
Yes
Employees Worked With
Jae Lee, Jae Lee
Nov 13, 2025 -

Puente Hills Hyundai responded

Thank you for your review! I’m glad to hear you received great customer service and that Jae was efficient and courteous throughout your visit. We appreciate you choosing us and taking the time to share your experience. - Mike L., General Manager

November 13, 2025

Best service received compared to other dealerships. Will 100% recommend Charley Jeong to anyone wanting a new vehicle. Thank you. More

by unkyusong
Recommend Dealer
Yes
Employees Worked With
Charley Jeong, Charley Jeong
Nov 13, 2025 -

Puente Hills Hyundai responded

Thank you for the incredible feedback! It’s wonderful to hear that your experience with us stood out compared to other dealerships. Charley will be thrilled to know you’d recommend him. We genuinely appreciate your support and thank you for choosing us. - Mike L., General Manager

November 12, 2025

Great Service and great communication between myself and service department, keeping me updated. Car was done ina timely matter. More

by JOYCEGARCIA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
Nov 13, 2025 -

Puente Hills Hyundai responded

Thank you for the great review! I’m glad to hear you received excellent service and clear communication throughout your visit. It’s great to know our team kept you updated and had your vehicle ready promptly. We appreciate you choosing us! - Mike L., General Manager

November 12, 2025

I had a wonderful experience at the dealership. I was looking to lease a car and the moment I stepped in I was welcomed warmly and the sales person provided all information about the car and guides More

by Aufman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Banzil, Jonathan Martinez, Hanzel Fraguere
Nov 13, 2025 -

Puente Hills Hyundai responded

Thank you for sharing your experience! I’m thrilled to hear that Cyrus, Jonathan, and Hanzel provided such a warm welcome and made your leasing process smooth and enjoyable. It’s great to know you felt informed, never rushed, and were offered a great deal. We truly appreciate your kind words and your business. - Mike L., General Manager

November 11, 2025

The representative I seen was very impersonal. He threw charges at me right off the bat. I don't understand how a gearshift sensor was $668. I priced other places it ran about 250 but it wasn't wo More

by serenabiusglobal
Recommend Dealer
No
Nov 19, 2025 -

Puente Hills Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear you felt the interaction was impersonal and that the pricing wasn’t clearly explained. We want every guest to feel informed and comfortable with the services recommended. Our team will be reviewing this internally to ensure we communicate estimates and fees more clearly moving forward.- Mike L., General Manager

November 11, 2025

Great service and knowledgeable Excellent service and knowledgeable staff, with nice waiting room Dealership was impressive! More

by jmikes24
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel, Javer Esquivel
Nov 13, 2025 -

Puente Hills Hyundai responded

Thank you for the great feedback! I’m glad to hear you received excellent service and that our staff were knowledgeable and helpful. It’s also wonderful to know you enjoyed our waiting area and that the dealership made a strong impression. We appreciate you choosing us! - Mike L., General Manager

November 11, 2025

Excellent and worthy job, best dealership in LA county The problems were diagnosed and corrected when other dealers failed to do so More

by behrooztohidi
Recommend Dealer
Yes
Employees Worked With
Rui
Nov 13, 2025 -

Puente Hills Hyundai responded

Thank you for the outstanding feedback! I’m very glad to hear that Rui and our team were able to diagnose and resolve the issues that other dealers couldn’t. We truly appreciate your confidence in us and your kind words about our dealership. - Mike L., General Manager

November 10, 2025

Spent $2700 only for the car to have the same problem after I drove it off the lot. When I took it back I was told the repairs were process of elimination!!! It appeared as though the engine was going ou More

by christinesanchez210
Workmanship
Recommend Dealer
No
Employees Worked With
Jay from service
Nov 19, 2025 -

Puente Hills Hyundai responded

We’re very sorry to hear that you experienced continued issues with your vehicle after the repairs were completed. That is understandably frustrating and not the experience we aim to provide. Our team is reviewing this situation so we can better understand what happened and how we can improve going forward. - Mike L., General Manager

November 10, 2025

Rui was courteous, helpful and able to point out things I did not notice on my vehicle. More

by rivera.lena
Recommend Dealer
Yes
Employees Worked With
Rio
Nov 10, 2025 -

Puente Hills Hyundai responded

Thank you for sharing your experience! We’re happy to hear Rui was courteous, helpful, and thorough during your visit. We appreciate your kind words and the opportunity to assist with your vehicle. - Mike L., General Manager

Nov 10, 2025 -

Puente Hills Hyundai responded

Thank you for sharing your experience! We’re happy to hear Rui was courteous, helpful, and thorough during your visit. We appreciate your kind words and the opportunity to assist with your vehicle. - Mike L., General Manager

November 09, 2025

Our car-buying experience was fantastic! James Park gave us outstanding professional service, and Dennie Mun guided us through the financing process smoothly. Couldn’t be happier with the su More

by YUEFAN85
Recommend Dealer
Yes
Employees Worked With
James Park, James Park
Nov 10, 2025 -

Puente Hills Hyundai responded

Thank you for the wonderful review! We’re so glad to hear that James and Dennie made your car-buying experience smooth and enjoyable. We truly appreciate your kind words and your trust in our team. - Mike L., General Manager

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