#1 Cochran Subaru Monroeville

Everyone was so helpful and friendly. I was greeted as soon as I arrived and they did not waste my time. I was given lots of info on the vehicle and all my questions were answered. I was greeted as soon as I arrived and they did not waste my time. I was given lots of info on the vehicle and all my questions were answered. More

Came in with oil change, console up date and fob battery replacement. 90 minutes later I was told to drive up to part to have battery replaced when I sat there all that time. The special scan is nothing but replacement. 90 minutes later I was told to drive up to part to have battery replaced when I sat there all that time. The special scan is nothing but a fares to sell you additional services. I don’t care about little dings; they don’t need body work. I don’t want an 18 point check just change the oil! If your mechanics can’t visualize problems themselves they should not be touching a car! More

My service advisor was excellent. Good customer service. Wait facility clean. I will be back ppl Good customer service. Wait facility clean. I will be back ppl More

Very comfortable showroom area everyone very cordial and helpful . Salesman was very knowledgeable towards product and finance manager also very professional. helpful . Salesman was very knowledgeable towards product and finance manager also very professional. More

They were super responsive, booking appointment that day and fixing issue right away. Very impressed with their responsiveness. and fixing issue right away. Very impressed with their responsiveness. More

#1 Cochran is terrific! Purchasing he a new car can be super stressful but Brian Weiss mad it super stress-free! He listened to my needs, made suggestions but I never felt Purchasing he a new car can be super stressful but Brian Weiss mad it super stress-free! He listened to my needs, made suggestions but I never felt like I was being pushed to make a decision before I was ready and was given the space so needed to think, reflect and then decide. I am truly thrilled with my experience! I also am grateful to Erik Herzog in the service department who is also terrific! There’s a reason why this is #1 with me! More

One of the best dealership service stations I’ve ever worked with! Highly recommend them! worked with! Highly recommend them! More

Salesman, Darius was kind and helpful. Mary Beth was knowledgeable and patient during our Love Encore time. Mandy in service is professional and courteous . The mechanic, Andrew was thorou Mary Beth was knowledgeable and patient during our Love Encore time. Mandy in service is professional and courteous . The mechanic, Andrew was thorough. I have a 2025 Subaru Crosstrek that gets well below the estimated city mpg and everyone wants me to be satisfied with that. It’s unacceptable and I’m very disappointed with my purchase. More

Harry “Good News” Gosnell delivered an outstanding experience during our purchase of a 2025 Subaru Legacy. His product knowledge was excellent, and he patiently guided us through test-driving two diff experience during our purchase of a 2025 Subaru Legacy. His product knowledge was excellent, and he patiently guided us through test-driving two different models while explaining the features and differences in a clear, helpful way. Harry provided a pressure-free environment and demonstrated genuine respect for our priorities. We had specific requirements for color and feature packages, and he went the extra mile by securing the exact vehicle we wanted from a different location. Because of Harry’s dedication, professionalism, and exceptional customer service, we drove home in the perfect vehicle for our family. I highly recommend working with Harry and believe he fully deserves recognition for the quality of service he provides. More

Once you buy a car here, you won’t want to buy a car anywhere else. From Bryan in sales, Chris in Finance, Mandy in Service, Jeff in Management, I am always satisfied with the service and level of commi anywhere else. From Bryan in sales, Chris in Finance, Mandy in Service, Jeff in Management, I am always satisfied with the service and level of commitment everyone has with making sure I understand everything and that I have a pleasant experience More