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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.8
484 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 484 reviews

December 03, 2025

Brought the car in Friday morning, the day after Thanksgiving, with an engine light issue. Even though service was short-staffed and the car was a Chevy, with no promises to even diagnose the proble More

by Paof3bz
Recommend Dealer
Yes
Employees Worked With
Jason
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December 03, 2025

Dropped off my son's Chevy Trax, unscheduled, with multiple engine light codes. Tiffany wrote it up and got it right in. Less than an hour later, they had it diagnosed. Of course, being a Chevy, they More

by Paof3bz
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Marks
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Dec 04, 2025 -

Byers Ford responded

Thank you for taking the time to share your experience with us. We're so glad to hear that Tiffany and Jason were able to get your son's car diagnosed quickly and efficiently, even without an appointment. We appreciate your patience as we get the parts ordered and look forward to getting you back on the road soon.

December 03, 2025

Quick and easy Jason was very friendly and helping me find tires for my car at a reasonable rate! More

by Shannah1976
Recommend Dealer
Yes
Employees Worked With
Jason I think and then the guy that checked me out
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Dec 04, 2025 -

Byers Ford responded

Thank you so much for your loyalty and for choosing Byers for the third time! We are thrilled to hear that Mark and Joe made the process easy for you. We truly appreciate your business and look forward to seeing you again down the road.

December 02, 2025

Great 1st experience, I will be back for all my future needs. Love the happy hour works special. More

by m_quick5
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Dec 04, 2025 -

Byers Ford responded

Thank you so much for the wonderful feedback! We are thrilled to hear that you enjoyed your first visit and that the happy hour works special hit the mark. We look forward to seeing you again soon.

December 02, 2025

We came in due to a recall, Carson was so polite and explained how he had to order parts. He's very professional and an asset to your dealership. More

by JMARTIN140
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Byers Ford responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that Carson provided you with professional and polite service. We agree he is a valuable member of our team, and we'll be sure to pass along your kind words. We appreciate your business and look forward to assisting you again in the future.

December 01, 2025

Your service department is the only Ford dealership that works on my Mach One. The team there has been very helpful since I purchased it 5 years ago. More

by bweber318
Recommend Dealer
Yes
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Dec 02, 2025 -

Byers Ford responded

Thank you for your kind words! We're so glad to hear that our service team has been able to help you with your Mach One for the past five years. We truly appreciate your loyalty and look forward to seeing you again.

November 30, 2025

Fast and friendly mark morgan is the best salesman I've ever dealt with Absolutely great More

by Mgcaoc
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cousins
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Dec 02, 2025 -

Byers Ford responded

Thank you for sharing your wonderful experience with us! We're so glad to hear that Mark provided you with fast, friendly, and exceptional service. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to seeing you again.

November 29, 2025

I have had excellent service experience with Carson Trafzer. He truly cares about providing excellent service to your customers. He works closely with the mechanics and the customers to solve issues. More

by gmays0
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Report | Print
Dec 02, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience. We are thrilled to hear that Carson provided excellent service and worked closely with the team to resolve your issues. We will make sure to pass along your kind words to him!

November 27, 2025

Was treated very fairly. All staff were friendly, respectful, and professional. I felt confident that I was not being pushed to purchase goods or services that I did not need More

by jdwpgh
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Marks
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Dec 02, 2025 -

Byers Ford responded

Thank you for sharing your positive experience with us. We're so glad to hear that our team, especially Tiffany, provided you with friendly and professional service. It's our goal to ensure every customer feels respected and confident in their decisions, without any pressure. We appreciate your feedback and look forward to assisting you again in the future.

November 27, 2025

Adam in used car sales help me purchase my used car. He was friendly, professional, and honest. More

by jdwpgh
Recommend Dealer
Yes
Employees Worked With
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Perry
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Dec 02, 2025 -

Byers Ford responded

Thank you for the great review! We are so happy to hear that Adam was friendly, professional, and honest during your car buying experience. We truly appreciate your business and hope you enjoy your new car.

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