Carson Trafzer
Carson Trafzer at Byers Ford

Carson Trafzer

Service Advisor

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.8
91 Reviews
4.8

91 Reviews

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91 Reviews of Carson Trafzer

May 17, 2026

Dealership Rating
Employee Rating

Went in for a oil change expecting to pay around 60 bucks which is all I had budget wise mentioned a possible tierd leak which ive had patched with no extra cost before and come back find out the patch cost More

by Allyboo5504
Recommend Dealer
No

Other Employees Tagged: Carson Trafzer

May 18, 2026

Byers Ford responded

Thank you for sharing your experience. We are very sorry this happened and understand how frustrating and stressful that must have been. Please contact a manager so we can review this situation and address your concerns properly.

May 13, 2026

Dealership Rating
Employee Rating

Can be counted on to complete service as requested. Carson is great!! Carson goes above and beyond to provide great service. More

by a67mstng
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

May 18, 2026

Byers Ford responded

Thank you for the great review. We are glad Carson continues to go above and beyond and provide reliable, excellent service. We truly appreciate your kind words 😄

May 05, 2026

Dealership Rating
Employee Rating

Greeted and checked in right away. I had a dinner I needed to get home and the team was able to speed up the repair so I made it home on time. More

by apychew
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

May 11, 2026

Byers Ford responded

Thank you for the great review. We are glad our team was able to check you in quickly and get the repair done fast so you could make it home on time 😄

April 28, 2026

Dealership Rating
Employee Rating

Very helpful and they fixed my recall in a timely manner! Carson was able to get me scheduled the next day. More

by czar1306
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Apr 28, 2026

Byers Ford responded

Thank you for the great review. We are glad our team was helpful, completed the recall quickly, and that Carson was able to get you scheduled right away 😄

March 27, 2026

Dealership Rating
Employee Rating

Great Great service everytime I come for service and when I need parts for my focus st More

by Vc10cuba
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Mar 27, 2026

Byers Ford responded

Thank you for your kind words. We are glad to hear you consistently have a great experience with our service and parts team. We truly appreciate your support.

March 26, 2026

Dealership Rating
Employee Rating

I have a check engine light when I drop off the car And I have rental coverage can I book my self and do reimbursement, when I asked Carson said they could submit for reimbursement for it I don't know what i More

by Revan.7m
Recommend Dealer
No

Other Employees Tagged: Carson Trafzer

Mar 27, 2026

Byers Ford responded

Thank you for reaching out. We understand your concerns regarding the rental coverage and your vehicle. Please reach out to a manager so we can review your situation, confirm the status, and help coordinate your next visit.

March 24, 2026

Dealership Rating
Employee Rating

Would refer buyers to everyone in my family thanks for your support 🙏 best wishes to your company and employees thank you for your support More

by Lewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Maynard, Sly Wallen, Tiffany Marks , To all employees thank you 😊

Mar 24, 2026

Byers Ford responded

Thank you for your kind words. We are glad to hear you would recommend us to your family. We truly appreciate your support and kind wishes 😊

Mar 24, 2026

Lewie responded

Great place to have your car or truck repaired thank you buyers

March 13, 2026

Dealership Rating
Employee Rating

Loved the pickup/dropoff. Service was good and Carson did a great job keeping me updated. More

by Jeff
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Mar 16, 2026

Byers Ford responded

Thank you for the great feedback. We are so glad to hear you loved the pickup and dropoff service and that Carson kept you updated throughout the process. We truly appreciate your support. 😊

March 13, 2026

Dealership Rating
Employee Rating

It was good experience just there for a service recall No thank you I like Byers and am a repeat customer More

by Kcarman8
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Mar 16, 2026

Byers Ford responded

Thank you for your continued support. We are so glad to hear you had a good experience during your recall visit and truly appreciate you being a repeat customer. 😊

March 13, 2026

Dealership Rating
Employee Rating

Byers' service team is on time and provide you with options for additional service as needed. More

by KMEDWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks

Mar 16, 2026

Byers Ford responded

Thank you for the great feedback. We are so glad to hear our service team was on time and kept you informed of any additional service options as needed. We truly appreciate your support. 😊

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