Carson Trafzer
Carson Trafzer at Byers Ford

Carson Trafzer

Service Advisor

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.8
97 Reviews
4.8

97 Reviews

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97 Reviews of Carson Trafzer

June 13, 2026

Dealership Rating
Employee Rating

overall ok, had to talk with the mechanic about a tire issue, did not like his arrogant attitude. More

by thomas5773
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Jun 15, 2026

Byers Ford responded

We’re sorry to hear that part of your visit did not meet expectations. We appreciate your feedback and apologize for the interaction regarding your tire concern. Please contact a manager at the store so we can look into this situation and better understand what happened.

June 12, 2026

Dealership Rating
Employee Rating

Good work on Lincoln MKX. . Brakes are quiet again. fluids are at max. Very happy with dealership. I like buying my cars where the service is good. More

by jmeiring0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Byers Ford responded

Thank you so much for sharing! We’re happy to hear your Lincoln MKX was well taken care of and that you’re very happy with our service team 😊

June 11, 2026

Dealership Rating
Employee Rating

Awesome experience after I broke down on Rt 23. So happy with every aspect of service. Carson was so helpful and his communication with me was very much appreciated along the way. My car was there More

by Brenda.lakner
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Jun 12, 2026

Byers Ford responded

Thank you so much for sharing! We’re happy Carson and our team were able to help after your breakdown and keep you informed throughout the repair process. We truly appreciate your kind words 😊

June 07, 2026

Dealership Rating
Employee Rating

Always an awesome experience! This is a great team!! I'll be back for any of my vehicle needs!! More

by apotter1984
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Jun 08, 2026

Byers Ford responded

Thank you for the wonderful review! We’re so glad our team always provides an awesome experience, and we look forward to helping with your future vehicle needs 😊

June 06, 2026

Dealership Rating
Employee Rating

Tiffany at Service desk is professional and a pleasure to work with . Service men do a clean complete job on all my vehicles Thank you More

by pdjd1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Byers Ford responded

Thank you for the great review! We’re so glad Tiffany is professional and helpful, and that our service team continues to take great care of your vehicles 😊

May 29, 2026

Dealership Rating
Employee Rating

All went well per the usual service from those at Byers FORD. Drop-off through payment. More

by bfritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sly Wallen, Tiffany Marks

Jun 01, 2026

Byers Ford responded

Thank you so much! We’re happy to hear everything went smoothly from drop off through payment, and we truly appreciate you choosing Byers Ford 😊

May 17, 2026

Dealership Rating
Employee Rating

Went in for a oil change expecting to pay around 60 bucks which is all I had budget wise mentioned a possible tierd leak which ive had patched with no extra cost before and come back find out the patch cost More

by Allyboo5504
Recommend Dealer
No

Other Employees Tagged: Carson Trafzer

May 18, 2026

Byers Ford responded

Thank you for sharing your experience. We are very sorry this happened and understand how frustrating and stressful that must have been. Please contact a manager so we can review this situation and address your concerns properly.

May 13, 2026

Dealership Rating
Employee Rating

Can be counted on to complete service as requested. Carson is great!! Carson goes above and beyond to provide great service. More

by a67mstng
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

May 18, 2026

Byers Ford responded

Thank you for the great review. We are glad Carson continues to go above and beyond and provide reliable, excellent service. We truly appreciate your kind words 😄

May 05, 2026

Dealership Rating
Employee Rating

Greeted and checked in right away. I had a dinner I needed to get home and the team was able to speed up the repair so I made it home on time. More

by apychew
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

May 11, 2026

Byers Ford responded

Thank you for the great review. We are glad our team was able to check you in quickly and get the repair done fast so you could make it home on time 😄

April 28, 2026

Dealership Rating
Employee Rating

Very helpful and they fixed my recall in a timely manner! Carson was able to get me scheduled the next day. More

by czar1306
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Apr 28, 2026

Byers Ford responded

Thank you for the great review. We are glad our team was helpful, completed the recall quickly, and that Carson was able to get you scheduled right away 😄

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