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Byers Ford

Overview Reviews (296) Inventory (223)

Byers Ford

Name: Byers Ford
Address: 1101 Columbus Pike, Delaware, OH, 43015, US
Telephone: (844) 871-8579
Rating: 4.7

4.7

296 Reviews

1101 Columbus Pike, Delaware, Ohio 43015

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Sales: (844) 871-8579

Service: (833) 567-3928

Parts: (833) 953-0543

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Byers Ford

Delaware, OH

Overview

Reviews

Vehicles

4.7

296 Reviews

Call Dealership (844) 871-8579

1101 Columbus Pike

Delaware, OH

43015

Directions

4.7

296 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Trade-in Experience

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Overview Reviews (296) Inventory (223)

Contact Byers Ford

Sales: (844) 871-8579

Service: (833) 567-3928

Parts: (833) 953-0543

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Showing 296 reviews

May 28, 2023

SALES VISIT - USED

Low pressure and a nice salesman and easy finance and a nice selection to choose from nice selection to choose from More

by Lkala112

Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dan Padgitt, Bill Thorpe, Jeff Ashbrook, Bob Drollinger

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May 30, 2023 -

Byers Ford responded

Hi, thank you for choosing Byers Ford to purchase your new vehicle! We appreciate your business and are thankful for your review.

Helpful 0

May 25, 2023

SALES VISIT - NEW

Hassle free purchase. .Isaak caldwell was very informative and let my wife and i test drive multiple vehicals before purchase .Isaak caldwell was very informative and let my wife and i test drive multiple vehicals before purchase More

by pacman4610

Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Isaak Caldwell our salesman

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May 25, 2023 -

Byers Ford responded

Thank you for taking the time to review Byers Ford, we appreciate your feedback! We strive to provide an environment where our customers can make informed decisions, and hearing that we provided that for you is music to our ears. We are so glad that Isaak was able to be a part of your car buying experience as well - his dedication and expertise are certainly highlights of our team! It would be our pleasure to welcome you back for any future service needs you may have, and thank you again for giving us the chance to work with you.

Helpful 0

May 25, 2023

SALES VISIT - USED

Worst customer service ever I’ve ever experienced! They should be out of business and have no right speaking to customers they way they do They should be out of business and have no right speaking to customers they way they do More

by Nope

Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

Grant Ceneskie, Bob Drollinger

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May 26, 2023 -

Byers Ford responded

Thank you for leaving a review about Byers Ford. We take this type of feedback seriously and would like to offer our apologies for your experience with us; it does not meet the standard that we strive for here. We are committed to providing our customers with excellent service, and your comments will help us improve. You can be sure that we have passed on your feedback to our team so that we can use it as an opportunity to improve in the future. We value input from all of our customers and hope that you will give us another chance in the future.

May 26, 2023 -

Nope responded

I was told I COULDNT buy the car for no reason.

Helpful 0

May 22, 2023

SALES VISIT - USED

Totally professional dealership. Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy a Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy anything. Absolutely awesome and surprisingly enjoyable experience for a car dealership. We were very happy to purchase a SUV from this dealership and this salesperson. And we love the used SUV we purchased. Thanks Kollin! We’ll send our friends and family your way! And the close-out process was quick and easy. We were in and out of there in 15 minutes because the gentleman was totally prepared when we sat down with him to sign papers. We really appreciated the ease and professionalism of this dealership. We’ll definitely buy here again! More

by gradabaugh

Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Kollin Hill (Salesperson) , Bill Thorpe

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May 23, 2023 -

Byers Ford responded

Thank you for choosing Byers Ford for your most recent car-buying experience. We are thrilled to hear that Kollin exceeded your expectations and made the process as enjoyable as possible. We value customer satisfaction above all else, and we are glad to see our commitment to quality service paying off! Our staff is dedicated to helping patrons find their vehicle of choice and making the purchase as seamless as possible, so we are glad that was the case for your visit. It was a pleasure working with you, and we look forward to seeing you again soon!

May 23, 2023 -

Byers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful 0

April 05, 2023

SALES VISIT - USED

Great team @ Byers Ford. Everyone was wonderful to work with. It was a pleasure doing business with them. Everyone was wonderful to work with. It was a pleasure doing business with them. More

by soxfan1974

Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Bill Thorpe, Eli Gardiner

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Apr 06, 2023 -

Byers Ford responded

Hi, thank you for choosing Byers Ford to help with your vehicle needs! We appreciate your business and are thankful for your review.

Helpful 0

March 27, 2023

SALES VISIT - NEW

Great place to buy a car and good people to deal with. Keaton was great to deal with. Keaton was great to deal with. More

by Slowpoke2004

Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Bill Thorpe, Keaton Stokes

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Mar 27, 2023 -

Byers Ford responded

Hi, thank you for choosing Byers Ford to purchase your new vehicle! We appreciate your business and are thankful for your review.

Helpful 0

January 16, 2023

SALES VISIT - NEW

Purchased the extended warranty with used truck. 3 times ive scheduled appts with service and was clear each time that I would need a loaner or rental vehicle. Twice I called Byers service directly. 3 times ive scheduled appts with service and was clear each time that I would need a loaner or rental vehicle. Twice I called Byers service directly. Th.most recent their 3rd party called m to schedule. All 3 times they havent had a vehicle for me to use. Sad part is the warranty covers the cost of a rental. They could make more $ renting to me than loaning a vehicle. I do not reccomend Byers service department and I would not reccomend buying the extended warranty. More

by gordon

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Purchase Time

Recommend Dealer

Employees Worked With

Service Department

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Helpful 0

December 29, 2022

SALES VISIT - NEW

Good experience. Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Ma Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Maverick. More

by Wayne

Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Grant Ceneskie, Nick Borgia, Bill Thorpe, Mark Umphrey

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Jan 02, 2023 -

Byers Ford responded

Hi Wayne, we are so happy you chose Byers Ford to help find your new Maverick! We appreciate your business and are thankful for your review.

Helpful 0

November 24, 2022

SALES VISIT - NEW

It is great to know that there are dealers who are trustworthy and honest. Byers Ford did everything they could possibly do to make me happy. The process was seamless and my salesman Keaton really hel trustworthy and honest. Byers Ford did everything they could possibly do to make me happy. The process was seamless and my salesman Keaton really helped me with the online ordering. He made the entire process so easy. I can't say enough positive things about Keaton and Byers Ford. I truly appreciate how they treated an elderly customer with respect and honesty. I will continue to purchase products and service parts from Byers. Thank you for being true professionals. More

by Bill R64.br

Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Keaton Stokes

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Nov 26, 2022 -

Bill R64.br responded

Hello Byers Ford. Please approve my post. Thank you, Bill R.

Helpful 0

October 30, 2022

SALES VISIT - USED

Very friendly, knowledgeable people that I worked with. The process to purchase the vehicle, including my trade-in, was easy and fairly quick. The process to purchase the vehicle, including my trade-in, was easy and fairly quick. More

by ExplorerMike

Customer Service

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Bill Thorpe, Keaton Stokes

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Oct 31, 2022 -

Byers Ford responded

Thank you for sharing your review! We're so happy that our team earned your high rating! -Byers Ford

Helpful 0

Byers Ford

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