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City Volkswagen of Chicago
Chicago, IL
4,172 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,172 reviews
December 23, 2025
This is my first time buying a car in 20 years alone. I was referred to this dealership by a friend of mine. I luckily got in contact with Maria and she worked with me every step of the way even when I w I was referred to this dealership by a friend of mine. I luckily got in contact with Maria and she worked with me every step of the way even when I was coming back multiple times to test drive different cars and ask a bunch of annoying questions. Maria was great. There was no pressure and she consistently stayed available for me. She helped so much and did it with a smile. I’d also like to thank Juan For answering any additional questions for me. All in all, it was a wonderful experience and I’m very happy with my new car. More
by Jackson Hixson
December 20, 2025
We came in to browse and test drive a vehicle we were interested in and from the moment we walked in we were greeted by Ray Cotto who helped us through the whole process. We came in to browse and left wi interested in and from the moment we walked in we were greeted by Ray Cotto who helped us through the whole process. We came in to browse and left with a new vehicle. We are very pleased with service and to care we received from start to finish. Thank you More
by R.jaden0304
Employees Worked With
December 20, 2025
We just purchased a vehicle from here. Our salesman Ray Cotto made the process smooth and easy. Would definitely recommend this dealership Our salesman Ray Cotto made the process smooth and easy. Would definitely recommend this dealership More
by kbolivar
Employees Worked With
December 20, 2025
Maria Ghiran is the best! Fantastic customer service and was extremely helpful and knowledgeable throughout the process. Thank you! Fantastic customer service and was extremely helpful and knowledgeable throughout the process. Thank you! More
by Gadiel
Employees Worked With
December 19, 2025
Great experience at City of Chicago Volkswagen. Purchased a car for the family and couldn't be happier with our new Volkswagen. Ray helped us and was very motivated to ensure we were satisfied wit Purchased a car for the family and couldn't be happier with our new Volkswagen. Ray helped us and was very motivated to ensure we were satisfied with the car. Ray made the car buying process easy and painless. Thanks for the great car City Volkswagen! More
by cnoel
Employees Worked With
December 16, 2025
Ray was great - he got me set up in my new Tiguan in record time and at a great price. Very happy with the experience and would highly recommend Ray if you’re looking for a new car! record time and at a great price. Very happy with the experience and would highly recommend Ray if you’re looking for a new car! More
by adriennela.m
Employees Worked With
December 13, 2025
Great service and was kept well informed by Brandon Rosenow. Would recommend to anyone looking for clarity Rosenow. Would recommend to anyone looking for clarity More
by Adavila7908
December 13, 2025
Ray was great! Very informative and professional. Made us feel comfortably during the whole process. If you’re looking for a new vehicle and the best deals definite Very informative and professional. Made us feel comfortably during the whole process. If you’re looking for a new vehicle and the best deals definitely gone Ray.. 10 out of 10! More
by redbeerd1
Employees Worked With
December 13, 2025
Maria was so fabulous to work with. Her follow up and customer service skills were amazing. I would recommend anyone to request working with her. The General Manager Dan was incredible Her follow up and customer service skills were amazing. I would recommend anyone to request working with her. The General Manager Dan was incredible!! Wayne from the Finance team made this the easiest car purchase ever. I highly recommend City VW to anyone!! More
by jennfarrell01
Employees Worked With
