Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Capital Ford of Columbus

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.3
538 Reviews
The team at Capital Ford of Columbus would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbus count on the high-quality vehicles and services found at Capital Ford of Columbus, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

1090 S. Hamilton Rd.

Columbus, OH

43227

Directions

By Type

Showing 538 reviews

January 22, 2026

Just did There is no communication from service department about status of vehicle repairs and no way to reach anyone. I was on hold for between 13 and 17 minutes before anyone answered. Fluids wer More

by Silentfoxfarm
Recommend Dealer
No
Employees Worked With
Amanda, Marisa, and spoke with Someone else , I think name was Josh
Report | Print
January 21, 2026

Capital Ford Body shop took care of everything helped with insurance company for truck in a fairly quickly for us Great work looks like it never ever happened Thanks again keep me updated on progress More

by firebillfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop manger and assistant in office
Report | Print
January 21, 2026

I was in and out within an hour. Please with that. Before a few times it had been 1-1/2 hr and longer More

by trim2by4
Recommend Dealer
Yes
Report | Print
January 20, 2026

The wait time was fine. The problem is with the up cost. Wow! Too expensive for me, and obviously for a lot of the regulars. The bays used to be full but now they were near More

by regina.courey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 18, 2026

Vale was very easy to work with and attentive to my wants and needs Thorough More

by mspuddin51
Recommend Dealer
Yes
Employees Worked With
Cale
Report | Print
January 18, 2026

Very cordial, cooperative and professional; they did listen to my needs and objectives and dealt in avery respctful manner More

by event.usa
Recommend Dealer
Yes
Employees Worked With
Amir
Report | Print
January 18, 2026

The process was quick, easy, but thorough. Phil Neel was exceedingly helpful, friendly and knowledgeable. This purchase couldn’t have gone smoother!! More

by VICKINEEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 16, 2026

Great customer service. Had the new tires in stock. They were able to quote a price before I had the work done! More

by Rcomchoc
Recommend Dealer
Yes
Report | Print
January 16, 2026

The Service Writers are the best. Friendly and knowledgeable. The techs, especially Mark and Shaun, are great. All of you keep up the great work and thank you!! More

by manglingmantis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Shaun
Report | Print
January 15, 2026

Very considerate with a customer that can be difficult(me) but all went well and injoyed the transaction. More

by ruebaird
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
2
...
54