Group 1 Ford of Rivertown
Columbus, GA
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Took too long for a simple oil change with an appointment. Also technician dragged the oil hose across the fender of my truck with no protection leaving oily black marks on my fender. I had to go appointment. Also technician dragged the oil hose across the fender of my truck with no protection leaving oily black marks on my fender. I had to go back inside to have someone clean the fender. The service representative did not seem to think this was a big deal by the way she responded to my complaint. I take very good care of my truck as I keep it inside always when not in use. I know this may seem petty to some but I feel it shows a lack of attention to detail while performing work. I’m not trying to cause anyone to be upset I just hope this will help to avoid these issues in the future. Thank you! More
This dealership is always clean. They are not pushy and are ready to help when you’re ready. They don’t meet you at your car ready to sell. They wait for you and give you your space. They are not pushy and are ready to help when you’re ready. They don’t meet you at your car ready to sell. They wait for you and give you your space. More
Timely,knowledgeable, friendly, kind courteo Us caring a little pricey especially for people like me on a fixed income but otherwise manageable they said that they would let me get work done at my convenien little pricey especially for people like me on a fixed income but otherwise manageable they said that they would let me get work done at my convenience no pressure. More



