Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,620 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 1,620 reviews

October 31, 2026

Great timely service with professional personnel. Highly recommended for anyone needing OEM service for their vehicle. More

by gregory.c.turk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Print
Nov 03, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2026

I have been using RIVERTOWN Ford Service department since purchasing my F150 in 2019. Robbie Anduhar has been taking are of me most of these years and he has made my experience an enjoyable one. More

by brooksman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Anduhar
Print
Nov 01, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind words! I'm thrilled to hear that Robbie has consistently provided you with an enjoyable experience since you purchased your F150. Our team values professionalism and teamwork, and it's great to know that we've met your expectations. We appreciate your loyalty and look forward to continuing to serve you in the future!

October 29, 2026

I bought my F150 truck from this dealership. They do good service. I have had no problems or any issues with them. More

by famoskol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Print
Oct 31, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of Rivertown

October 28, 2026

Ms. Kaitlyn was very courteous and explained everything that was taken place with my vehicle she informed me what was wrong and what was done to correct the problem More

by michaeldixon3512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms katilyn
Print
Oct 29, 2026 -

Group 1 Ford of Rivertown responded

Hi, thanks for your praise and kind comments about Kaitlyn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2026

Great communication and friendly service. Video is a great addition. Definitely be using them for service again. Robbie took care of everything... More

by Whoule1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Print
Oct 30, 2026 -

Group 1 Ford of Rivertown responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2026

Great intrapersonal expressions and service. Immediate effort to resolve customer concerns. Maintains contact with customer when changes occur. More

by tommiegolden03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie and Crystal
Print
Oct 26, 2026 -

Group 1 Ford of Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 22, 2026

McKenzie was a big help in the service department! Rivertown Ford has always been a big help in my previous services also! Good People More

by donbaileyautosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
Print
Oct 23, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 21, 2026

Kaitlyn helped make the process very smooth. She was professional, attentive, and kind. The team also did great with accommodating my requests in a timely manner. I recommend. More

by NL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Print
Oct 23, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2026

Good diagnostics with good service. The price is good for a dealership and the service reps always answer your questions More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Print
Oct 23, 2026 -

Group 1 Ford of Rivertown responded

Hello Brian, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2026

On time and great communication. Video was great. Wish a car wash came with it. Thanks More

by rickyennis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittley
Print
Oct 22, 2026 -

Group 1 Ford of Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

1
2
...
162