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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,601 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,601 reviews

October 07, 2026

Got my engine replaced here. Kaitlyn was incredibly helpful and professional the entire time my truck was being serviced, giving me updates whenever necessary and making the expe More

by Tim Pearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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September 28, 2026

I was very pleased with my experience at Group 1 Ford of Rivertown! They had everything prepared when I got there! It was a very seamless and easy experience! More

by Steven_hale11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett, Mr. Gulley
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Sep 30, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2026

On Wednesday September 9 2026 I Made A Appointment To Service My Mustang For A Oil Change The Customer Service Was Very Professional And Outstanding More

by I.mana.96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Sep 30, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

September 27, 2026

Very clean and understanding my issue. Professional employees with genuine concerns of mine. Would recommend to anyone. More

by toolbox_tartans5s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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Sep 29, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Thanks for the recommendation, and have an amazing day!

September 26, 2026

Very timely repairs and great customer service from the advisor!! Recommend for all your vehicle needs! More

by Kschwerin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 28, 2026 -

Group 1 Ford of Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2026

Great experience. Robbie was the best. Greatly appreciate him, his communication, and awareness of our company’s time. More

by Randujar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
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Sep 28, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robbie here at Group 1 Ford of Rivertown! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2026

Customer service is awesome Lacey is a great employee who take care of her customers like if they were family. Great attitude lovely smile. Yes don't forget about Tom awesome individual. Team keep up the gre More

by Victorolan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Lacey and Mr. Tom
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Sep 28, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2026

Everything went fine. On the way home the check windshield fluid warning light came on. I purchased fluid but have not noticed the light again. More

by bob1611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
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Sep 25, 2026 -

Group 1 Ford of Rivertown responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2026

Great personal service. Only down side is every time I’ve been for service it takes an hour and a half at least. More

by FkilburyFrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service techs
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Sep 28, 2026 -

Group 1 Ford of Rivertown responded

Thank you for your feedback. We're glad you consistently receive great personal service from our team. We also understand your concern regarding the service time and appreciate your patience. We'll continue working to improve efficiency on future visits.

September 23, 2026

Thank you, Brittany. The communication was awesome. My time there was great. I always feel important when I come to this dealership for service. More

by bobbidough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Print
Sep 25, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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