Group 1 Ford of Rivertown
Columbus, GA
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My customer service rep. took very good care of me. This person is quality representative of your company.I will love to do business with this Company in the future for maint took very good care of me. This person is quality representative of your company.I will love to do business with this Company in the future for maintenance and service. More
From the moment I drove up for my scheduled service, Tom was there to greet me and walk me through the process. He and the team did an amazing job keeping me informed, and my wait time was shorter than expe was there to greet me and walk me through the process. He and the team did an amazing job keeping me informed, and my wait time was shorter than expected! More
I had made an appointment for a certain day and time and when I got there they told me that they wouldn’t be able to get to my vehicle until the next day sometime. And when I told them that I had an appoint when I got there they told me that they wouldn’t be able to get to my vehicle until the next day sometime. And when I told them that I had an appointment he told me that I was talking. to someone in Texas and that the time that they give you is to just get you in the door,which I think is a stupid setup. So I left my vehicle there overnight thinking that they would get to it first thing in the morning,seeing that I live forty five minutes away . So I waited all day and didn’t hear anything so I texted them around 3 o’clock and they told me that it would be ready around 5:30 and that they close at 6 o’clock. So when I got there to get my vehicle they brought it up front to me and I noticed grease marks on the drivers door that I wiped off myself and when I got into my vehicle there was a paper on the front seat from the part they installed.Doesn’t anybody take pride in workmanship anymore? My experience at this dealership was not a pleasant one! More
It was easy to look for my next car online and then to make an appointment to see the car. The salesman was great, and we were very pleased with the deal we received. make an appointment to see the car. The salesman was great, and we were very pleased with the deal we received. More


