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McGovern Ford of Saugus

Saugus, MA

4.8
805 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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805 Reviews of McGovern Ford of Saugus

April 03, 2026

My car had a screw in one of the tires, and they recommended replacing the tires. They were very fast, but when they changed the tire, my car's rim ended up completely scratched. The damaged paintwo More

by katheringuzman1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Report | Print
April 02, 2026

Sales representative listened, was patient, and positive. Transition from the time I made the decision to buy, until I was done with financing was 20 minutes tops. More

by Wendymusselwhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Zorrilla
Report | Print
Apr 03, 2026 -

McGovern Ford of Saugus responded

We're so pleased to know your buying experience was quick and efficient! Thank you for choosing McGovern Ford Saugus and for sharing your feedback!

March 24, 2026

I was in and out within 20 minutes for my inspection sticker. Krista was so friendly and made the process so easy. More

by sarafitz92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Report | Print
Mar 24, 2026 -

McGovern Ford of Saugus responded

Thank you for choosing McGovern Ford Saugus and sharing your experience with Krista. Your feedback means a lot to us!

March 23, 2026

Quick and easy as always! Never have to wait long and Jeff and Krista were very helpful with getting me squared away. The new waiting area is very nice too! More

by K.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Ferrante, Jeff Perkins
Report | Print
Mar 23, 2026 -

McGovern Ford of Saugus responded

Thank you for your review of Jeff, Krista, and our team! It was our pleasure to assist you, and we hope to see you again at McGovern Ford Saugus.

March 23, 2026

Terrific service technicians, very knowledgeable staff, extremely friendly, quick and courteous, always leaving with a smile. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Report | Print
Mar 23, 2026 -

McGovern Ford of Saugus responded

Dan, thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at McGovern Ford Saugus!

March 22, 2026

Always friendly, welcoming and accommodating. They don't try to upset and only let you know what you need done More

by BobU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Jeff Perkins
Report | Print
Mar 23, 2026 -

McGovern Ford of Saugus responded

Bob, thank you for sharing your feedback about our team! We appreciate you choosing McGovern Ford Saugus and we hope to see you again down the road.

March 21, 2026

Friendly , honest and respectful. They are not a high pressure team, I’d recommend them to all my family and friends. More

by Carmen
Recommend Dealer
Yes
Employees Worked With
Joseph Vigliotta, Alex Avanesau
Report | Print
Mar 23, 2026 -

McGovern Ford of Saugus responded

Carmen, we love your review! Thank you for choosing McGovern Ford Saugus and for sharing your support with our team. See you next time!

March 14, 2026

Great fast service which was easy and great price compared to other oil change locations. More

by derekf2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon
Report | Print
Mar 16, 2026 -

McGovern Ford of Saugus responded

Derek, thanks so much for the 5-star review of McGovern Ford Saugus!

March 12, 2026

I recently went into this dealership to get my sticker and my oil change. I have to say that the staff &Myles That serviced and worked on my car were amazing. I would highly recommend them the quality More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
Report | Print
Mar 13, 2026 -

McGovern Ford of Saugus responded

Cheryl, we're happy to hear Myles and the rest of our team provided such excellent service! Thank you for recommending McGovern Ford Saugus. We look forward to helping with any future needs!

March 12, 2026

Dealership was extremely clean and all staff was super friendly. I had the pleasure of dealing with Braytner Amorim. He is knowledgeable and very helpful. More

by Danspaintgc21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braytner Amorim
Report | Print
Mar 12, 2026 -

McGovern Ford of Saugus responded

Thank you for choosing McGovern Ford Saugus! Braytner will appreciate your kudos. We hope to see you again, Dan!

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