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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
1,799 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 1,799 reviews

April 24, 2026

Didn't honor their lease ad that was printed and also on you tube. Ad States 269 A month with just a little over 4000 due at signing. . The payment went to 327 a month which is more than just tax on payme More

by PA David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian
May 02, 2026 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us. While we cannot confirm specifically what advertisement you saw, our team has reviewed all of our current ads and confirmed that all but governmental fees are included in every ad we are currently running, and that all ads are fully compliant. We apologize if there was any miscommunication, and would be happy to review and clarify with you directly if desired. Thank you again for bringing your experience to our attention.

May 02, 2026 -

PA David responded

From the FTC....a price that does not reflect all required fees, advertising a price that reflects rebates or discounts not available to all consumers, advertising a price that fails to take into account the amount of an additional required down payment, conditioning the advertised price on consumers using dealer financing, requiring consumers to buy additional items not reflected in the advertised price, and advertising unavailable or non-existent vehicles. The letters also note several pending actions the FTC has brought to address deceptive pricing practices in the auto industry including cases against Lindsay Chevrolet, Leader Automotive Group and Asbury Automotive Group. The Federal Trade Commission works to promote competition and protect and educate consumers. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts. Contact Information

April 21, 2026

Wonderful! We showed up around four on a Friday and they stayed to make sure we could drive away in a new car. They went above and beyond as they knew we had tr More

by Cdibble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie, Jeff Gessler
Apr 22, 2026 -

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your excellent experience with us! It's our pleasure to help you find the perfect vehicle to suit your needs. We appreciate you traveling to work with us, and hope you're enjoying your new car!

April 11, 2026

Great and timely service, service department people very informative about my vehicle and prices to expect More

by Gongaware12
Recommend Dealer
Yes
Employees Worked With
Ca me
Apr 12, 2026 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home- it's our pleasure to help keep you running smoothly!

April 03, 2026

Excellent service, easy appointment scheduling, courteous and helpful customer service. I love the scan my car gets when entering the service area + the narrated walk around video by technician. More

by martay88
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew, Eric
Apr 09, 2026 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! It's our pleasure to help keep you running smoothly, and we're especially glad to hear you enjoy our technician video feature. We look forward to seeing you again!

April 02, 2026

Andy Dang was extremely knowledgeable and helpful. I also appreciate the services of Mary Beth, the LiveEncore Specialist. I bought my very first car from Cochran Pontiac in 1973. It’s somehow fitting More

by Pezsb
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Dang
Apr 09, 2026 -

#1 Cochran Subaru Monroeville responded

Thank you for the kind review! We're happy to work with you again after all these years, and hope you're enjoying your new car.

April 02, 2026

Erik, the service manager, was exceptional. The mechanic who serviced my vehicle was also a pleasure. More

by DarkFixxxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
Apr 09, 2026 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

April 02, 2026

Salesman worked with us to get us what we wanted and could afford. Quickly had car assessed for trade in value. More

by mataya277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Baum, Harry Gosnell
Apr 09, 2026 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help you find the right vehicle at a great price. We appreciate you choosing to work with us, and hope you're enjoying your new Subaru!

April 02, 2026

Very professional and kind. The two guys at the counter really helped out and made for a wonderful experience More

by j-flowers-07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Apr 09, 2026 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

April 02, 2026

The dealership was nice, smooth, sleek, & clean, just like my new car!! Staff were so friendly and helpful. I will be back and will be recommending to friends and family in the future. More

by Sydney Gladfelter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Huy Deng (Andy), Chris Grobmyer
Apr 09, 2026 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your Clearly Better Car Buying experience! It's our pleasure to help you find the right vehicle to suit your needs. We appreciate you choosing to work with us, and hope you're enjoying your new car!

April 01, 2026

Great service department. Everyone is so helpful and friendly.. Timing and expectations are discussed upon arrival. More

by chipnsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
other
Apr 09, 2026 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist.

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