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Lou Sobh Volkswagen of Athens

Athens, GA

Overview
Employees
Reviews
Vehicles
4.7
170 Reviews
The Lou Sobh Auto Group is excited to bring the Volkswagen brand back to Athens GA. Volkswagen builds some of the safest, sportiest and technologically advanced cars on the road. At Lou Sobh Volkswagen of Athens you find a large selection of Volkswagen Golf, Jetta, Tiguan, Atlas, Arteon and more! From the minute you enter our brand-new state of the art showroom and service center you’ll understand our commitment to the Volkswagen brand and to the community. Literally no expense has been spared when it comes to the comfort and convenience of our customers and our number one goal is for you to have a five-star experience. Combine Volkswagen’s world class vehicles with Lou Sobh’s award-winning customer service, you’ll see how fun car shopping can be!
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4565 Atlanta Hwy

Athens, GA

30606

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Showing 170 reviews

April 22, 2026

The team at Lou Sobh Volkswagen are very professional, kind, courteous, and knowledgeable. Every encounter we have had with them has left us with a great impression and desire to return for any of our aut More

by KRISSYMCKENZIE
Recommend Dealer
Yes
Employees Worked With
Randall and Jamie in the service department.
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May 02, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind words! We’re glad our team continues to provide professional, courteous, and knowledgeable service. We truly appreciate your continued support and look forward to assisting you again!

April 22, 2026

Had a brake service completed. Randall is our service advisor and always does a great job for us. More

by CHADBISIG
Recommend Dealer
Yes
Employees Worked With
Randall
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May 02, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback! We’re glad Randall continues to provide great service and take care of your vehicle. We truly appreciate your continued trust in our team!

April 13, 2026

Excellent service and very helpful Always take the time to go over options and explain More

by BOYD4205
Recommend Dealer
Yes
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Apr 16, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind feedback! We’re glad to hear our team continues to provide helpful service and takes the time to explain all options clearly. We appreciate you choosing Lou Sobh Volkswagen of Athens!

April 07, 2026

They overbooked, so I had to wait over 3 hours for basic service. I wish they'd called to let me know before my appointment time because I would've rescheduled. More

by Millercl99
Recommend Dealer
Yes
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Apr 16, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback. We sincerely apologize for the extended wait time and understand how frustrating that must have been. We should have communicated the delay in advance so you could plan accordingly. This is not the level of service we aim to provide, and we’ll be working to improve scheduling and communication moving forward. We appreciate you bringing this to our attention.

April 01, 2026

Clean. Friendly. Staff is smart funny. I enjoyed working with them to help solve the problem with my Beetle. More

by LBUSHER
Recommend Dealer
Yes
Employees Worked With
Randall Web
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We’re so glad to hear you enjoyed working with our team and had such a positive experience with Randall. We truly appreciate your support and thank you for choosing Lou Sobh Volkswagen of Athens!

March 31, 2026

Just purchased a VW Tiguan from here. The experience was great for the most part. Makayla, our sales consultant, was helpful and not aggressive in her approach. My only complaint is that More

by Dawgs1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback and for choosing Lou Sobh Volkswagen of Athens. We’re glad to hear Makayla was helpful and provided a positive, low-pressure experience. We also appreciate you sharing your concern regarding the mileage information.

March 31, 2026

Excellent service, easy to work with Very knowledgeable, willing to work around busy schedules and help where needed More

by behawks
Recommend Dealer
Yes
Employees Worked With
Randall
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Mar 31, 2026 -

behawks responded

Very good service expert.

March 31, 2026

Jesus and Randall are above and beyond a pleasure to work with. Very timely with their responses. More

by Danshartle
Recommend Dealer
Yes
Employees Worked With
Randall and Jesus in service department
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your great review! We’re so glad to hear Jesus and Randall were such a pleasure to work with and provided timely communication throughout your experience. We truly appreciate your support and thank you for choosing Lou Sobh Volkswagen of Athens!

March 31, 2026

Anytime I have had to come to the dealership for regular service or repairs, it has always been a smooth experience. Jamie and Randall in service department are absolutely wonderful!! More

by amyehawks
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez - Service
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your continued trust in our service team! We’re so glad to hear each visit has been smooth and that Jamie and Randall have taken such great care of you. We truly appreciate you being part of the Lou Sobh Volkswagen of Athens family!

March 31, 2026

Jamie was very helpful and promised quick results. Will take my vehicle to them again! More

by Jburnetto91
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your great review! We’re glad Jamie was able to help and deliver on a quick, efficient experience. We look forward to taking care of your vehicle again in the future!

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