Makayla Martin

Just purchased a VW Tiguan from here. The experience was great for the most part. Makayla, our sales consultant, was helpful and not aggressive in her approach. My only complaint is that The experience was great for the most part. Makayla, our sales consultant, was helpful and not aggressive in her approach. My only complaint is that we weren't told the vehicle had 1100 miles on it until we were signing the paperwork. Autotrader, which is where I saw the vehicle, had it as having 12 miles. My wife test drove it, so I never looked at the mileage. Probably should have, but I trusted the listing as published. I do feel like I should have been told. Makes me wonder about future dealings with the dealership. Still giving 4 stars, but I'm a little perturbed. More

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My experience with the dealership was really good. They were patient with me, explained everything in a way I could understand, and didn’t make me feel pressured. Overall, the process went smoothly an They were patient with me, explained everything in a way I could understand, and didn’t make me feel pressured. Overall, the process went smoothly and I felt comfortable with my decision. More

by shundragaines Verified Customer Verified Customer

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Very Fast & Friendly. .The Best Dealership!!!…Go See Cole and Makayla they are the Best Salepersons .The Best Dealership!!!…Go See Cole and Makayla they are the Best Salepersons More

by corneliamorrison5772 Verified Customer Verified Customer

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Everyone was very friendly and relaxed experience. No pressure or trying to upsell us. Makayla was very friendly and helpful. No pressure or trying to upsell us. Makayla was very friendly and helpful. More

by JHAMACHEK Verified Customer Verified Customer

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She , the team made Best deal for me . They created Miracle Appreciate to them , I need their help to upgrade my car's option They created Miracle Appreciate to them , I need their help to upgrade my car's option More

by shl070300 Verified Customer Verified Customer

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I had an incredible experience at Lou Sobh Volkswagen getting into my new GTI. From start to finish, the team took great care of me. Makayla Martin was an absolute rockstar. She completely broke the mol getting into my new GTI. From start to finish, the team took great care of me. Makayla Martin was an absolute rockstar. She completely broke the mold of the typical, mundane sales rep; she was candid, informative, and genuinely fun to work with. She made the entire process enjoyable and never hesitated to track down answers to any question I had. Mason was a class act as well, helping guide everything toward exactly where I wanted to be with the deal. I also want to shoutout Irnes, who made all the paperwork smooth, simple, and painless. I’ve been to a lot of dealerships and spent plenty of time finalizing car deals, but the Lou Sobh family stood out. I’m super grateful for how well they took care of me. If you’re in the market for a car, Makayla is the real deal — she has my highest recommendation. More

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