Performance Chrysler Jeep Dodge Ram Centerville

Mr Jake was wonderful they checked our car before we went on our trip and we had a concern about the windshield wipers that came with the new van and they replaced them with Mopar and they're beautiful we lo on our trip and we had a concern about the windshield wipers that came with the new van and they replaced them with Mopar and they're beautiful we love Chrysler even though I've been a GMAC and Toyota owner for the last 45 years. Do you have me as a great customer I love Chrysler Dodge my Pacifica is beautiful for us and the doggies thank you Jake again he was marvelous personable and professional and helped us out with a few other little things that weren't on the list. Go Jake! More

Performance is an exceptional dealership with great people and Doug Hutchinson is an amazing person who goes above and beyond I’ll never purchase a vehicle anywhere else thanks Performance for everythi people and Doug Hutchinson is an amazing person who goes above and beyond I’ll never purchase a vehicle anywhere else thanks Performance for everything AJ and Lisa Kilbarger More

Great dealership to get your car serviced always fast efficient and honest about what your car needs efficient and honest about what your car needs More

Friendly, efficient, and professional. Andy was great at keeping me informed during the process of the inspection etc. Andy was great at keeping me informed during the process of the inspection etc. More

Just had the Mopar hard folding cover added to my 2026 RAM Rebel. Doug set up the appointment for me with the service department and I was very lucky to have Andrew as my technician. An awesome installa RAM Rebel. Doug set up the appointment for me with the service department and I was very lucky to have Andrew as my technician. An awesome installation by that young man. Mopar ships the cover in prices that require assembly before installation. That part took an hour or more prior to the install. Andrew did a great job with the assembly and install. This dealership has a great sales and service organization. It's really nice to have great sales and service personnel at the same location. More

Doug, our service writer is the best. He is Knowledgeable, friendly and honest. He adds great value to the Performance Jeep dealership. He is Knowledgeable, friendly and honest. He adds great value to the Performance Jeep dealership. More

The overall staff was professional and friendly. The business was clean as well. However the quality of service was subpar. I had a 10:30 appointment to have a simple oil change and tire rotation. A The business was clean as well. However the quality of service was subpar. I had a 10:30 appointment to have a simple oil change and tire rotation. After 2 hours and 20 minutes the service was completed. Given the fact that I had an appointment and it was simply an oil change and tire rotation, the length of time to complete seems unsatisfactory. Previously I had brought in the car for a “banging noise’ twice to have it checked. It was indicated they couldn’t find anything. The next day I took it into a local auto repair shop (Webers). They within an hour found that it was the drive shaft. They couldn’t rebuild the driveshaft and needed to get a new one, which a gentleman was driving to Cincinnati to pick it up. It was too late that day to install it, so it was installed the next day. The car, has been running perfectly since then. Have used this dealership for many years, (understanding ownership and type of cars have changed over the years) but reconsidering my service and new car needs in the future. More

Very poor communication. Had important inquiries that were very time restrictive. Those inquiries were very important to my service decision(s). Numerous calls were placed th Had important inquiries that were very time restrictive. Those inquiries were very important to my service decision(s). Numerous calls were placed through multiple dealership sources. Three of the four requests made, were never responded to. I did get a follow-up call to one question the following day, after the situation was no longer valid. Even when told by the technician that he had to research warranty information, I never received the information. More

I just took my car in there a couple days ago for installing issue. They told me that there were forty plus codes on my car , but it only needed a new battery. I only approved the battery replacement installing issue. They told me that there were forty plus codes on my car , but it only needed a new battery. I only approved the battery replacement if it was going to affix my issue.They assured me it was going to. Originally i was told it was going to be $485. When I showed up to pick my car up it jumped up to $730. They only documented the issues with the battery which was 11 out of 40+ codes. Clear the check engine light. Immediately after picking my vehicle up check engine light came right back on and was still stalling. I was told not to take my vehicles to a dealership but I just wanted the issue fixed and I thought I could trust the professionals. I wouldn't take your vehicles there I would take your chances somewhere else and I'll never take another one of mine there. More

This is a great dealership. Purchased my 2024 Rebel there and they have provided great service overtime I've needed anything. Purchased my 2024 Rebel there and they have provided great service overtime I've needed anything. More