Bob-Boyd Lincoln, Inc.

You can watch a commercial with famous people talk about a car dealer, but who cares... don't you want everybody to be treated special? Every time I'm in for a tuneup or whatever is needed, I'm treated the a car dealer, but who cares... don't you want everybody to be treated special? Every time I'm in for a tuneup or whatever is needed, I'm treated the best. I love the times they tell me how well I'm taking care of the car too :-) Buying a car is the fun part but when you need something done you want to be respected and treated fairly. My husband is not a car guy, so I've taken that role and being a woman they talk to me with respect and teach me what to listen or look out for. This last time was the above and beyond. I came home from hip replacement on Tuesday, and our car stopped on Wednesday. I told my husband Id deal with it tomorrow I called first thing; service told me to call the tow group they work with and within an hour he was there and had the car to Bob Boyds all before 10am. I called to verify it was there and said call me when you know what's wrong, they did and had it fixed all before 2pm then came and picked up my husband to pay and bring home a working car. Do you even realize the stress release they provided for us!! It was fabulous!! Ive told so many of my friends it's like any business it's the service behind the product that is as important and they do it all I never feel over charged or cheated. WE will always buy our cars there because of this service and care. THANK YOU BOB BOYD!! Thank You service department ! More

Very professional. Organized. Answered all questions. We think we got a fair deal. The only question we have is about the noise when we first shift gears. We are st Organized. Answered all questions. We think we got a fair deal. The only question we have is about the noise when we first shift gears. We are still learning about the car. We were not able to find the video on line but we know there is one as my daughter has a navigator and knows there is one for the Aviatot. More

Sales and Service staff are friendly and knowledgeable, treat you as a person and not just a customer, like you are part of their family treat you as a person and not just a customer, like you are part of their family More

Always great customer service with the service people. Truck was in and out in the time expected. Have no reservations about returning to Bob Boyd! Truck was in and out in the time expected. Have no reservations about returning to Bob Boyd! More

I can’t say enough great things about the team at Bob Boyd Lincoln. From start to finish, they consistently deliver an exceptional customer experience. Scheduling service is always quick and easy, and th Boyd Lincoln. From start to finish, they consistently deliver an exceptional customer experience. Scheduling service is always quick and easy, and the complimentary loaner vehicle program makes it incredibly convenient to keep my day moving while my vehicle is being serviced. What truly sets Bob Boyd Lincoln apart is their commitment to best-in-class service. The entire team is professional, knowledgeable, and focused on ensuring customers leave with confidence in their vehicles. A special thank you to my service advisor, Staton Kessler, who provides first-class service every time I visit. Staton is proactive, communicative, and genuinely cares about his customers. He takes the time to explain recommendations, keeps me informed throughout the process, and most importantly, helps ensure my vehicle remains safe and reliable on the road. If you’re looking for a dealership that values customer service and stands behind its work, I highly recommend Bob Boyd Lincoln and Staton Kessler. They have earned my trust and my continued business. Highly recommended! More

Bob-Boyd is awesome every time! Its the very reason I continue to come back! Its the very reason I continue to come back! More

Lauren was very professional and informative and made our car buying experience quick and easy! car buying experience quick and easy! More

It always a great experience at Bob Boyd Lincoln, Inc. I have purchased 3 vehicles from the them and the service department is top notch, they call me by name every time I show up, even if I am just walk I have purchased 3 vehicles from the them and the service department is top notch, they call me by name every time I show up, even if I am just walking by without even having an appointment. More

Outstanding Service consistently . Very friendly staff providing information on new model Vehicles . Comfortable environment daily . Very friendly staff providing information on new model Vehicles . Comfortable environment daily . More

It was quick, easy, and painless experience. They took me on time (actually a little early) and the waiting room is comfortable. Walked out of there feeling that I can trust what they tell me They took me on time (actually a little early) and the waiting room is comfortable. Walked out of there feeling that I can trust what they tell me on my service. More