Performance Chrysler Dodge Jeep Ram Columbus

The process was seamless. I was able to start the application process and communicate via text while working. Got an approval and only needed to spend maybe an hour to hour an I was able to start the application process and communicate via text while working. Got an approval and only needed to spend maybe an hour to hour and a half in person More

Very professional and helpful. I felt like I got everything I needed done, was done beyond my expectations. Would recommend I felt like I got everything I needed done, was done beyond my expectations. Would recommend More

I communicated through email and text before going to the dealership in person during this time I told them what I was looking for the day I went to the dealership they had already pulled a few vehicles but dealership in person during this time I told them what I was looking for the day I went to the dealership they had already pulled a few vehicles but the first one I drove was perfect. By FAR the EASIEST and QUICKEST buying experience I have ever had… I will never purchase a vehicle from another dealership again More

All was Great 👍 Tyrone sales was really Great he was helpful. Made All Good For U!! Great person over All Happy Customer 😊 helpful. Made All Good For U!! Great person over All Happy Customer 😊 More

I scheduled a 10:30 AM appointment for a routine oil change and planned my day around that appointment. When I arrived, I was told they were busy and that it could take a few hours. Ultimately, I was th change and planned my day around that appointment. When I arrived, I was told they were busy and that it could take a few hours. Ultimately, I was there for nearly three hours. What was most frustrating was learning that my appointment apparently provided no priority at all. The oil-change bay has a sign stating “No Appointment Necessary,” and my vehicle simply moved through the same line as everyone else, including walk-ins. When I questioned why I had scheduled an appointment, I was actually advised that next time I should arrive a few minutes before they open so I can be first in line. If that’s the best way to receive timely service, then I genuinely don’t understand the purpose of allowing customers to schedule specific appointment times online. I completely understand that service departments get busy and that a 10:30 appointment doesn’t mean the vehicle will be completed at 10:30. But there is a big difference between running behind and an appointment seemingly having no meaning whatsoever. If oil changes are simply first come, first served, that’s fine—just be transparent about it. Don’t offer customers limited appointment times that give the reasonable impression that their time has been reserved when they’ll ultimately be placed into the same line as walk-ins. Nearly three hours for a routine oil change after scheduling an appointment was extremely disappointing and a poor use of my time. More

First time for a routine mileage service appt for my 2019 Jeep Cherokee with this dealer. I was very pleased that they sent me a video of the multipoint inspection. I had them change the oil, rotate tires, f Jeep Cherokee with this dealer. I was very pleased that they sent me a video of the multipoint inspection. I had them change the oil, rotate tires, flush brake system, replace engine air filter, and replace 7 year old battery. Cost was reasonable and slightly under what I expected it would be considering this was the first major service check in 7 years other than routine oil changes. Plus no high pressure for service that could wait for a future appt. More

It was a great experience, everything went well, I only have good things to say have good things to say More

Damien is an amazing person and will treat you fairly and get you the very best deal possibly. This is the second vehicle my wife and I have bought from him at this dealership and I would highly recommend an get you the very best deal possibly. This is the second vehicle my wife and I have bought from him at this dealership and I would highly recommend anyone in the market for a vehicle to come and give Damien and the staff an opportunity to serve you. More

Anthony was very helpful, no pressure and followed up to texts throughout the buying process. texts throughout the buying process. More

Justin was great at dealer ship everyone very helpful and respectful could not been happier respectful could not been happier More