Germain Cadillac of Easton
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I absolutely love Jeremy and Cara's attitude. From the moment I arrived they greeted me with care. Jeremy was super supportive and gave me the best support with my car and Cara sweet warm smile a From the moment I arrived they greeted me with care. Jeremy was super supportive and gave me the best support with my car and Cara sweet warm smile at check out was by far amazing. These two definitely make me appreciate coming to Cadillac for my services and I shall return and possibly by another Cadillac if the sales department can match their energy More
Rakiyah is professional kind and puts the customers needs first. She’s great at what she does. Great experience! first. She’s great at what she does. Great experience! More
The staff was very friendly and helpful. It was a quick and smooth service section for my vehicle. The communication from dropping off to picking up was great. Thanks It was a quick and smooth service section for my vehicle. The communication from dropping off to picking up was great. Thanks More
I have been coming to this dealership for more than a decade, servicing 4 different Cadillac vehicles. Most recently my service manager, Jeremy has guided me through many appts and made sure everything w decade, servicing 4 different Cadillac vehicles. Most recently my service manager, Jeremy has guided me through many appts and made sure everything was well taken care of. This is the only dealership that I trust with our Cadillac vehicles and I appreciate Jeremy's attention to detail! Thanks! More
I have had (2) service appointments scheduled and both times upon arrival they said that I was not on the schedule but they would squeeze me in since I had proof of the appointment. I have a new Escalade times upon arrival they said that I was not on the schedule but they would squeeze me in since I had proof of the appointment. I have a new Escalade have complained about the computer in truck constantly changing times and the vehicle stating I am not connected but phone states it is. This hasn’t been resolved. I have a small blemish in paint and was told I had to take somewhere else and I paid for the paint protection when I bought the car. More
Purchase a used Cadillac xxx less than three car was inspected by the dealership and the wrong tires were placed on the car. Two of the tires were a bald. Return back to the dealership to have this matt inspected by the dealership and the wrong tires were placed on the car. Two of the tires were a bald. Return back to the dealership to have this matter resolved, and I was told by the general manager, D’Lacey Stith That the car is a used car and that they can just swap out the tires from the back And put them in the front and put the ball tires in the back. When asked for him to come and look at the four tires, his response was no and that we know our product, but we am purchasing the vehicle. General manager, D’Lacey stated that They had invested in the car and had replace new tires on the back of the car. I would never purchase a car through him as a general manager, and I question if for sure he knows the brand ! More
