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Germain Cadillac of Easton

Columbus, OH

4.7
422 Reviews
The team at Germain Cadillac Of Easton would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Columbus count on the high-quality vehicles and services found at Germain Cadillac Of Easton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions. Si el inglés no es tu primer idioma y prefieres comprar un coche en español, puedes estar tranquilo cuando visites nuestro concesionario Cadillac en Ohio. ¡Empleamos miembros del equipo de habla hispana, para que pueda explorar sus opciones de ventas y servicio de Cadillac en el idioma que prefiera!
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4200 Morse Crossing

Columbus, OH

43219

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Showing 422 reviews

September 22, 2026

I absolutely love Jeremy and Cara's attitude. From the moment I arrived they greeted me with care. Jeremy was super supportive and gave me the best support with my car and Cara sweet warm smile a More

by jfitz622880
Recommend Dealer
Yes
Employees Worked With
Jeremy and Cara
Sep 23, 2026 -

Germain Cadillac of Easton responded

Thank you for sharing such wonderful feedback! We’re so happy to hear that Jeremy and Cara made your visit such a positive experience. Their genuine care, support, and warm hospitality are exactly what we strive for. We truly appreciate your business and look forward to welcoming you back to Cadillac again! Best Regards, D'Lacy Stith General Manager

September 19, 2026

Rakiyah is professional kind and puts the customers needs first. She’s great at what she does. Great experience! More

by rumbas_ransoms.8v
Recommend Dealer
Yes
Employees Worked With
Rakiyah Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Germain Cadillac of Easton responded

Your complete satisfaction is the focus of our team here at Germain Cadillac of Easton. We're glad Rakiyah and our team could provide the level of service you deserve as a valued Germain customer. Best Regards, D'Lacy Stith General Manager

September 17, 2026

Professional. Punctual. Courteous The staff is always professional and communication is always great which is appreciated. More

by GINGERSNAP15
Recommend Dealer
Yes
Sep 18, 2026 -

Germain Cadillac of Easton responded

We are delighted that you enjoyed a positive and informative guest experience. Thank you for trusting our team with your automotive service needs. Best Regards, D'Lacy Stith General Manager

September 17, 2026

Everyone was friendly, attentive, and professional. They are a great team at Germain Cadillac at Easton. More

by deborah.nelson725
Recommend Dealer
Yes
Employees Worked With
Jeremy B. was my service advisor.
Sep 18, 2026 -

Germain Cadillac of Easton responded

Your business and kind words mean so much to us all. Thank you for sharing your 5-star experience. Best Regards, D'Lacy Stith General Manager

September 16, 2026

The staff was very friendly and helpful. It was a quick and smooth service section for my vehicle. The communication from dropping off to picking up was great. Thanks More

by karenklaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rakiyah Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Germain Cadillac of Easton responded

We’re glad the work on your Escalade went swiftly and without a hitch. Hearing that our team was welcoming and kept you informed from drop-off to pickup means a lot to our service department. Thank you for trusting us with your vehicle. Best Regards, D’Lacy Stith General Manager

September 15, 2026

I have been coming to this dealership for more than a decade, servicing 4 different Cadillac vehicles. Most recently my service manager, Jeremy has guided me through many appts and made sure everything w More

by ctking841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bowman (Service)
Sep 16, 2026 -

Germain Cadillac of Easton responded

Knowing you have trusted our dealership with your Cadillac vehicles for over a decade means so much to our service team. We’re pleased we could provide the attentive, detail-oriented care your Escalade deserves. Your loyalty and kind words are truly appreciated. Best Regards, D’Lacy Stith General Manager

September 13, 2026

I have had (2) service appointments scheduled and both times upon arrival they said that I was not on the schedule but they would squeeze me in since I had proof of the appointment. I have a new Escalade More

by BAKERBRYAN70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dameon Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2026

Great service! Loved the pick up and delivery service! Brent is a nice and professional employee More

by stacey30
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 02, 2026 -

Germain Cadillac of Easton responded

We are delighted that you enjoyed an overall quality experience with our service team. See you next time. Best Regards, D'Lacy Stith General Manager

August 28, 2026

Great experience. Great people. Great place to do business. Great attitude amongst the employees there. More

by mmdixonjr0
Recommend Dealer
Yes
Aug 28, 2026 -

Germain Cadillac of Easton responded

Thank you for the five-star rating and for highlighting our service team’s positive attitude. We’re pleased the service on your Cadillac XT5 was a positive experience. Best Regards, D’Lacy Stith General Manager

July 29, 2024

Purchase a used Cadillac xxx less than three car was inspected by the dealership and the wrong tires were placed on the car. Two of the tires were a bald. Return back to the dealership to have this matt More

by Rodney Wilhite Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
D'Lacy Stith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Germain Cadillac of Easton responded

Thank you for voicing your concerns regarding your AS-IS vehicle purchase. At the time of your purchase in May 2024, 2 of the tires measured less than 4/32 so we replaced them, the other tires passed our safety inspection. You visited multiple times before your purchase, and were satisfied with the price, condition, and operation of the vehicle. Upon taking your vehicle to another automotive supplier due to a shimmy, pulling to the right and a loose splash guard they recommended work. We explained the vehicle was not sold to you in this condition, and we are unable to accept liability for these repairs’ months later. We are sorry this doesn’t meet your expectations. Best Regards, D’Lacy Stith General Manager

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