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Germain Cadillac of Easton

Columbus, OH

4.6
436 Reviews
The team at Germain Cadillac Of Easton would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Columbus count on the high-quality vehicles and services found at Germain Cadillac Of Easton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions. Si el inglés no es tu primer idioma y prefieres comprar un coche en español, puedes estar tranquilo cuando visites nuestro concesionario Cadillac en Ohio. ¡Empleamos miembros del equipo de habla hispana, para que pueda explorar sus opciones de ventas y servicio de Cadillac en el idioma que prefiera!
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4200 Morse Crossing

Columbus, OH

43219

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Showing 436 reviews

November 13, 2026

Horrible customer service. Not enough employees that actually care to take care of customers. Will not be back More

by SFAHLGREN
Recommend Dealer
No
Employees Worked With
Bob Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2026 -

Germain Cadillac of Easton responded

We sincerely apol.ogize for your experience and are sorry your visit did not meet your expectations. If you would like to discuss your concerns further, please feel free to reach out to either myself or our Service Manager, Mahogany Nolen. Mahogany can be reached at (614) 383-4825. Thank you for choosing Germain. Best Regards, D’Lacy Stith General Manager 614.383.4804 dstith@germaincars.com

November 11, 2026

Greeted very politely by car attendant. Service was done quickly. Forgot to change oil reminder on screen panel I was reminded by my husband we were supposed to have free oil changes. I More

by shalese.vick
Recommend Dealer
Yes
Employees Worked With
Nicholas Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2026 -

Germain Cadillac of Easton responded

We appreciate your business and feedback. We are sorry this occurred and appreciate your husband reaching out to our Service Manager, Mahogany and allowing her to make things right. We greatly appreciate your business and look forward to your next visit. Best Regards, D'Lacy Stith General Manager

November 07, 2026

Everyone was kind and helpful and it was a great place to do business I will continue to do business there More

by mmdixonjr0
Recommend Dealer
Yes
Nov 09, 2026 -

Germain Cadillac of Easton responded

We truly value your business and thank you for taking the time to share your overall satisfaction with our team. Best Regards, D'Lacy Stith General Manager

November 01, 2026

Quick. I dropped the car Early and they finished it before my appointment time even started! Excellent communication as well! And they all Dressed up i More

by hecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Germain Cadillac of Easton responded

We thank you for your business and positive feedback. Our team is happy you enjoyed a quality, efficient, and spooky experience with us. Best Regards, D'Lacy Stith General Manager

November 01, 2026

Our experience was excellent! We wanted a vehicle and they called when it became available. More

by molly3boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jestin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Germain Cadillac of Easton responded

Thank you for choosing Germain for your recent automotive needs. Best Regards, D'Lacy Stith General Manager

October 31, 2026

Everything went well. I waited on my service and it was done in a timely manner. More

by Sami281
Recommend Dealer
Yes
Nov 03, 2026 -

Germain Cadillac of Easton responded

Our team is happy you enjoyed a 5-star comfy experience. Best Regards, D'Lacy Stith General Manager

October 29, 2026

We had a fantastic experience at Germain Cadillac of Easton. Tony Lewis answered all questions about the used CX-90 we were interested in purchasing. His prompt communication and attention to detail w More

by Jill Ripke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Germain Cadillac of Easton responded

Thank you for the wonderful review! We’re so glad Tony provided such a positive experience and took the time to make sure you found the right vehicle. We’ll be sure to share your kind words with him. We appreciate your recommendation and thank you for choosing Germain Cadillac of Easton. Enjoy your new CX-90! Best Regards, D'Lacy Stith General Manager

October 25, 2026

Positive overall. No dealership has treated me better. I will certainly be back in the future. More

by gliderpaul
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 26, 2026 -

Germain Cadillac of Easton responded

Our goal is to ensure the complete satisfaction of all who visit. Thank you for choosing Germain for your automotive service needs. Best Regards, D'Lacy Stith General Manager

October 23, 2026

The diagnosis and repair was done quickly. The car runs like it’s brand new More

by lynette.m.costner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey in Service dept
Oct 26, 2026 -

Germain Cadillac of Easton responded

We are pleased you enjoyed a positive and efficient service experience with our team. See you next time. Best Regards, D'Lacy Stith General Manager

October 19, 2026

I recently purchased a used GV80 from Germain Cadillac of Easton. It was my first time pursuing a car online. My contact person, Rakiyah Reid was a “no pressure,” efficient, and friendly salesperson who answ More

by dkulak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakiyah Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

Germain Cadillac of Easton responded

Thank you for choosing Germain Cadillac of Easton! We’re thrilled Rakiyah provided such an exceptional, no-pressure experience and made purchasing your GV80 from 5.5 hours away a smooth and seamless process. Her communication and attentiveness reflect our commitment to providing an outstanding guest experience. Enjoy your beautiful new ride, and welcome to the Germain Family! Best Regards, D'Lacy Stith General Manager

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