Back

Germain Cadillac of Easton

Columbus, OH

4.6
425 Reviews
The team at Germain Cadillac Of Easton would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Columbus count on the high-quality vehicles and services found at Germain Cadillac Of Easton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions. Si el inglés no es tu primer idioma y prefieres comprar un coche en español, puedes estar tranquilo cuando visites nuestro concesionario Cadillac en Ohio. ¡Empleamos miembros del equipo de habla hispana, para que pueda explorar sus opciones de ventas y servicio de Cadillac en el idioma que prefiera!
Contact Dealership

4200 Morse Crossing

Columbus, OH

43219

Directions

By Type

Showing 425 reviews

September 29, 2026

I arrived early and the Service folks were ready for me. I picked up my courtesy vehicle and was on my way. They kept me in the loop on the vehicle progress and it was actually finished before I expected it More

by rswolfarth1
Recommend Dealer
Yes
Employees Worked With
Jeff Heath
Sep 30, 2026 -

Germain Cadillac of Easton responded

Thank you for your business and feedback. We are happy that our team was able to quickly assist, keep you informed, and get you back on the road so you could go about your day. Best Regards, D'Lacy Stith General Manager

September 29, 2026

Mostly fine. However I was told 2 hours and came back only to have to wait for another hour. Not pleased about that. More

by pcdavis001
Recommend Dealer
Yes
Sep 30, 2026 -

Germain Cadillac of Easton responded

We thank you for your business and apologize for your longer-than-expected visit. Our team looks forward to the opportunity to improve upon future visits. Best Regards, D'Lacy Stith General Manager

September 29, 2026

Excellent service Staff was very friendly Staff was very friendly and easy to work with More

by mahogany22
Recommend Dealer
Yes
Employees Worked With
Jermey Bowman
September 22, 2026

I absolutely love Jeremy and Cara's attitude. From the moment I arrived they greeted me with care. Jeremy was super supportive and gave me the best support with my car and Cara sweet warm smile a More

by jfitz622880
Recommend Dealer
Yes
Employees Worked With
Jeremy and Cara
Sep 23, 2026 -

Germain Cadillac of Easton responded

Thank you for sharing such wonderful feedback! We’re so happy to hear that Jeremy and Cara made your visit such a positive experience. Their genuine care, support, and warm hospitality are exactly what we strive for. We truly appreciate your business and look forward to welcoming you back to Cadillac again! Best Regards, D'Lacy Stith General Manager

September 19, 2026

Rakiyah is professional kind and puts the customers needs first. She’s great at what she does. Great experience! More

by rumbas_ransoms.8v
Recommend Dealer
Yes
Employees Worked With
Rakiyah Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Germain Cadillac of Easton responded

Your complete satisfaction is the focus of our team here at Germain Cadillac of Easton. We're glad Rakiyah and our team could provide the level of service you deserve as a valued Germain customer. Best Regards, D'Lacy Stith General Manager

September 17, 2026

Professional. Punctual. Courteous The staff is always professional and communication is always great which is appreciated. More

by GINGERSNAP15
Recommend Dealer
Yes
Sep 18, 2026 -

Germain Cadillac of Easton responded

We are delighted that you enjoyed a positive and informative guest experience. Thank you for trusting our team with your automotive service needs. Best Regards, D'Lacy Stith General Manager

September 17, 2026

Everyone was friendly, attentive, and professional. They are a great team at Germain Cadillac at Easton. More

by deborah.nelson725
Recommend Dealer
Yes
Employees Worked With
Jeremy B. was my service advisor.
Sep 18, 2026 -

Germain Cadillac of Easton responded

Your business and kind words mean so much to us all. Thank you for sharing your 5-star experience. Best Regards, D'Lacy Stith General Manager

September 16, 2026

The staff was very friendly and helpful. It was a quick and smooth service section for my vehicle. The communication from dropping off to picking up was great. Thanks More

by karenklaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rakiyah Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Germain Cadillac of Easton responded

We’re glad the work on your Escalade went swiftly and without a hitch. Hearing that our team was welcoming and kept you informed from drop-off to pickup means a lot to our service department. Thank you for trusting us with your vehicle. Best Regards, D’Lacy Stith General Manager

September 15, 2026

I have been coming to this dealership for more than a decade, servicing 4 different Cadillac vehicles. Most recently my service manager, Jeremy has guided me through many appts and made sure everything w More

by ctking841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bowman (Service)
Sep 16, 2026 -

Germain Cadillac of Easton responded

Knowing you have trusted our dealership with your Cadillac vehicles for over a decade means so much to our service team. We’re pleased we could provide the attentive, detail-oriented care your Escalade deserves. Your loyalty and kind words are truly appreciated. Best Regards, D’Lacy Stith General Manager

September 13, 2026

I have had (2) service appointments scheduled and both times upon arrival they said that I was not on the schedule but they would squeeze me in since I had proof of the appointment. I have a new Escalade More

by BAKERBRYAN70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dameon Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
1
...