White's Honda of Lima

Very courteous and helpful. Work was completed well. Facility was clean and accommodating for us who wait. Work was completed well. Facility was clean and accommodating for us who wait. More

Dealership was very clean, and everyone was very friendly as we arrived. Pleased with the personal service in setting up our phones. as we arrived. Pleased with the personal service in setting up our phones. More

They were fast and pleasant to work with they have some of the best sales people and staff of the best sales people and staff More

We have gotten excellent service, everything is followed through. Everyone is very friendly and professional. If they don't have an answer to a question, they search until they have it through. Everyone is very friendly and professional. If they don't have an answer to a question, they search until they have it More

It was very easy going and they both made it easy It was a great experience, they were both very friendly and made the process easy and they answered all my questions and also had another guy show me everyt a great experience, they were both very friendly and made the process easy and they answered all my questions and also had another guy show me everything about my vehicle More

Always professional but very friendly. They make the whole process of buying a car less stressful than other dealerships. The service department is great too. Matthew Deter is always wonde They make the whole process of buying a car less stressful than other dealerships. The service department is great too. Matthew Deter is always wonderful to work with when purchasing our Hondas. More

Employees were very nice and knew what was needed and helped 100%. This was my 1st oil change for my new Honda Crv sport hybrid touring. Very pleased with everything from start to finish! helped 100%. This was my 1st oil change for my new Honda Crv sport hybrid touring. Very pleased with everything from start to finish! More

I had work done on my 2021 Acura TLX which I had purchased from Whites. Initially everything was great. Some minor electrical flaws and suspension components failed within months of owning the vehic purchased from Whites. Initially everything was great. Some minor electrical flaws and suspension components failed within months of owning the vehicle. Had some fixed on the house, and others had to be fixed on my own dollar. Not too upset about that, as it is a used car. Later down the line I had major work done, a timing chain (I had to tell them how to diagnose it because they couldn't tell what was wrong initially), and an oil pan reseal. Well, the timing chain seems okay for now, but when I looked over the work White's had done, they had left some things out of place including a loose valve cover bolt, and an oil pan that was still leaking. I mentioned it may be another component that was leaking, or a failed initial repair and Whites told me it was just residual oil from the prior repair. I disagreed as I had brought it back 2 times for them to say it was "residual oil" after the car continued to leak. I went to change my own oil and noticed it was still leaking, so I decided to not perform a $100 oil change if they needed to replace the oil anyways because I put expencive oil in my vehicle, I didn't want to waste it. When they finally agreed it was still leaking they re-sealed the oil pan. I have yet to check if it is leaking. When I had asked if they changed the oil filter on my vehicle because they needed to put new oil in it in order to re-seal the oil pan, they told me they had not. Although there was a new oil sticker in my windshield, the oil filter had not been replaced. I would not have known that if I did not ask. This can cause detrimental damage to a vehicle if you do not change the oil filter every time you change the oil. Anyways, now my car has a boost leak. And I am not sure whether to bring my vehicle back to White's, or start a civil lawsuit against neglect from this companies quality control. This shotty workmanship is very unprofessional, and as a fellow technician myself, I must say I am extremely disappointed. More

I felt like I was actually listened to. I had some time constraints but I knew exactly what I wanted. I did not want to go out of my price range and my dealer, “Alvin”, was spectacular on n I had some time constraints but I knew exactly what I wanted. I did not want to go out of my price range and my dealer, “Alvin”, was spectacular on not wasting my time with things I did not want to talk about and thing I did not want to look at. Max Giller, sales manager, was also very helpful and did not waste my time. More

Very friendly and worked hard to get a deal that works for me. Treat you like family. for me. Treat you like family. More