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McCluskey Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.4
360 Reviews
The team at McCluskey Chevrolet Buick GMC would like to welcome you to our dealership in Cincinnati, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

9673 Kings Automall Drive

Cincinnati, OH

45249

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Showing 360 reviews

October 06, 2026

Quick, easy, made my life so much better knowing I could get a new car and struggle to find one with my bankruptcy More

by STEWARTJAMES254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey
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Oct 06, 2026 -

McCluskey Buick GMC responded

Our team is pleased we could help secure financing for your used GMC Terrain and make the purchase quick and easy despite your bankruptcy. Knowing that the process made your life better means a lot to our team.

October 06, 2026

Was super easy to work with and an easy process. I’m out of state and had it delivered that was the only downfall and paid a delivery charge. Super nice staff! More

by jpoppovich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2026 -

McCluskey Buick GMC responded

We’re glad the purchase of your new GMC felt seamless, even with coordinating out-of-state delivery. Knowing you found our staff so helpful, despite the delivery fee, means a lot to us. Chuck and our team are here if you need anything else.

October 06, 2026

I love the worker savanna she’s the best I only want her to Take care of my car More

by msreal1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna
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Oct 06, 2026 -

McCluskey Buick GMC responded

Knowing you value the care from our service team means a lot to us. Thank you for trusting us with your Chevrolet Equinox.

October 06, 2026

Chaotic. Misleading. Got a congratulations. Your loan has been approved. Text message also said happy new car day a week goes by then I’m told I need a cosign More

by arlene12273
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Heather
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Oct 07, 2026 -

McCluskey Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 06, 2026

Communication has been a little difficult with the dealership. I love my new car; however, I have been pretty much ignored since I signed the documents. More

by poochum83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tonya Hensley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
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Oct 07, 2026 -

McCluskey Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 05, 2026

I bought a 2020 Trax Premier. The car itself is fine. But I can't say much for customer service. I want to transfer my old plates to my new car. I barely hear from any of them. I More

by gmill0913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 07, 2026 -

McCluskey Buick GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 03, 2026

I was really pleased with the service I received and I was walked to the waiting room personally. More

by jlwgracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 03, 2026 -

McCluskey Buick GMC responded

Your mention of the personal escort to the waiting room highlights how our service team strives to make you comfortable during your Chevrolet Trax service. Knowing you were pleased with our care means a lot to our team.

October 03, 2026

Customer service was great! Everything was explained upfront with no hidden charges and service was performed quickly. More

by chrisrsiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 03, 2026 -

McCluskey Buick GMC responded

Your note about no hidden charges highlights how our service team values clear communication. Knowing our upfront explanations and speedy service met your needs means a lot to us. It was our pleasure servicing your Chevrolet 3500.

October 03, 2026

Have liked this dealership because of their service department so when I needed a car they were the first ones I went to. More

by COUPUNRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 03, 2026 -

McCluskey Buick GMC responded

We’re glad you trusted our service department again when choosing your new GMC. Your loyalty means a lot to our team.

October 02, 2026

Great experience that would recommend to anyone who is in the market to purchase a vehicle. More

by brobmalia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 02, 2026 -

McCluskey Buick GMC responded

Knowing you’d recommend us to anyone in the market for a vehicle means a lot to our team. Enjoy your new GMC Sierra 1500, and we’re here whenever you need us.

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