Giant Recreation World OB

The staff appreciates you business and works hard to keep it The dealer went to great lengths to resolve warranty repairs with Forest River. My purchase of a 2017 Pursuit MH was turning into a nightmare due to F The dealer went to great lengths to resolve warranty repairs with Forest River. My purchase of a 2017 Pursuit MH was turning into a nightmare due to Forest Rivers dragging it's feet to resolve many issues. They took forever to approve items for replacement or repair. The dealer stepped up and pushed through to get all things taken care of. Albeit it took seven months to finally be made whole. Phil, Tim, Brad, Kevin, Dan and all the rest fought a great battle for me. This was my third purchase from this dealership. I never hesitate to recommend it to anyone who asks. Forest River on the other hand is the worse company I have ever dealt with. Thank goodness this dealership takes care of it's customers! More

Relaxed and in tune! My first encounter was with Joe Andrick. From the minute he spoke to me he understood that I was serious about purchasing a motor home. Joe was courte My first encounter was with Joe Andrick. From the minute he spoke to me he understood that I was serious about purchasing a motor home. Joe was courteous and thorough. He answered any and all of my questions. I decided on my choice of motor home pretty quickly. Joe sat down with me and once again made my decision pretty easy. Once a decision was made as to which motor home I had chosen, it was time to get it ready to drive away. My next encounter would be with Doug Rogers. Doug is a very thorough person to walk you through the many facets of the motor home I had chosen. He was excellent. Doug answered every question I asked without any stumbling. He did not rush me, nor did he make me feel like a “first time motor home buyer”. Thanks to everyone who made this experience pleasant. More

Gail and Petes Escape Module We met Joe At the dealership and he was great. Showed us just what we wanted to see and did not try to pressure us. Did a great job of explaining. We met Joe At the dealership and he was great. Showed us just what we wanted to see and did not try to pressure us. Did a great job of explaining. More

Love my Pursuit MH Friendly no pressure shopping of every type RV. All employees encountered seem to genuinely enjoy working at this dealership and with each other. Know Friendly no pressure shopping of every type RV. All employees encountered seem to genuinely enjoy working at this dealership and with each other. Knowledgeable staff willing to spend time necessary to help customer make informed choice. More

Great Service I want to say that the no pressure sales team did an outstanding job! In particular my salesperson Jerry. In addition Doug did an excellent job answer I want to say that the no pressure sales team did an outstanding job! In particular my salesperson Jerry. In addition Doug did an excellent job answering all my questions. Without a doubt they are a very professional team! More

Best buying experience. Doug was very helpful in showing us the ropes and the recommendations. They have a very friendly staff and good customer service. You don't get this Doug was very helpful in showing us the ropes and the recommendations. They have a very friendly staff and good customer service. You don't get this kind of customer care just anywhere. More

Doug Rogers saved the deal from going South The walk thru with Doug was very good. He was very detailed with explaining the unit and very knowledgeable. He was a pleasure to work with. We were The walk thru with Doug was very good. He was very detailed with explaining the unit and very knowledgeable. He was a pleasure to work with. We were buyers that live 4 hours away and the unit had not been properly inspected prior to our arrival. The A/C was not working right, we had blinds and light bulbs missing, Not to mention once we arrived back at home we noticed the 2 XLR Thunderbolt chairs that I believe we should have received per the owners manual were not in our unit. More

Great trade deal but wouldn't advise getting work there We received an excellent trade when we bought our RV. We were happy with everyone we dealt with right up until we went to pay our bill in the service We received an excellent trade when we bought our RV. We were happy with everyone we dealt with right up until we went to pay our bill in the service area. We had a brake controller put on. We were told by our salesman we didn't need to worry about a quote we had received elsewhere of $250. He said it would be about $75 to $80. Upon going to pay our Bill, we were shocked to receive a bill of $449. They did lower this by giving us an additional $200 on the $50 coupon they give when you buy an RV. We also were presented with a $500 Bill for putting on a new receiver and sway bar which we feel was over priced. Also, beware of their warranty for parts and labor free for life. When we questioned this while signing our papers we found out this would really cost us $450 A year for an inspection. Not exactly free. More

Why I went back to buy another trailer just 6 mo. later When we bought our first travel trailer at G.Rec. W at Ormond Beach we were completely satisfied with delivery, price , product and dealer interaction When we bought our first travel trailer at G.Rec. W at Ormond Beach we were completely satisfied with delivery, price , product and dealer interaction. After our first summer on the road[12,000 miles and four months] we realized that there were some changes to the trailer size and style that we wanted to make. most dealers pretend to care until the unit is off the lot and out of sight. We had a long time between purchase and delivery and again when we returned to Fl. in late Aug. withIrma looming. 3 people at G.R.W. Ormond are the reason we went back. !. Doug Rodgers Delivery 2.Brad and Matt in service 3. Kyle Scudder in sales. These people not only did their jobs but have been so gracious in treating us with patience and respect. We have heard only YES from these guys! and they back it up with action More

Upgraded to a toy hauler We bought our first travel trailer in January 2017. We wanted a small toy hauler but didn't find one we liked so we bought a 17 foot travel trailer an We bought our first travel trailer in January 2017. We wanted a small toy hauler but didn't find one we liked so we bought a 17 foot travel trailer and we were very satisfied but when we went back to the dealership in September the new 2018 toy hauler was in the showroom so we were able to trade ours in. All the people we dealt with at the dealership were extremely helpful. We would definitely recommend this dealership. More