Astorg Auto of Charleston

Outstanding experience My car purchase experience was excellent. Very knowledgeable staff and they took their time with you. They expected loaned every fiction on the car an My car purchase experience was excellent. Very knowledgeable staff and they took their time with you. They expected loaned every fiction on the car and took their time explaining how everything worked. More

Friendly and professional customer service My husband and I had a hard time finding a car with the color and options we wanted and for what we felt was a good deal. We found the exact car we w My husband and I had a hard time finding a car with the color and options we wanted and for what we felt was a good deal. We found the exact car we wanted at Astorg dealership and drove about 5 hours one way to get the car. Here are a few reasons we selected Astorg, was willing to make the long drive, and give an overall rating of excellent: We lost out on a car at another dealership because it took the salesman more than 24 hours to response to our initial inquiry. It worked out in our favor because we found a better deal at Astorg. When we contacted Astorg, our first conversation was with Tyler and he was genuinely honest and thorough in answering our questions about the vehicle and the price. He is a no-pressure salesperson who presents facts about the vehicle so the customer can make an informed decision whether to purchase the vehicle. Both Tyler and Gerry provided prompt, professional responses to our emails and phone calls. Gerry was very considerate of our time and worked to make the process was quick, efficient, and easy. Other salesmen asked us if we needed anything so we would have to say our experience was that all the salesmen were polite and friendly. Austin was also polite and knowledgeable about the features of the vehicle. He was patient in answering our questions. We had a hard time programming the garage door opener on our other vehicle so we asked Austin to walk us through that process. He did and said to call him if we had any problems. His instructions were very helpful and we were able to program the garage door opening on the first try. This was probably the best car buying experience we had from start to finish! More

Most comfortable car purchase ever Brian L. sat with me for an hour to make sure I understood every bell and whistle on my new Land Rover Discovery Sport. He walked me through each feat Brian L. sat with me for an hour to make sure I understood every bell and whistle on my new Land Rover Discovery Sport. He walked me through each feature making sure I was 100 percent comfortable with how to operate my new vehicle and utilize all of its awesome features. Everyone I was in contact with from Land Rover Charleston was extremely professional and not once did I feel like I was being pushed in to a sale. Even Roy, the delivery driver who brought my vehicle to Morgantown was polite and accommodating with my busy schedule. I would definitely lease or buy from this dealership again because of how professional and straight forward they were with me and my husband. They gave us the best options for our situation and put us in an extremely safe vehicle leaving us confident as we prepare to bring our first child in to the world. More

New Range Rover Sport purchase This was the easiest and stress free auto purchase we have ever made and I want to thank Diana Cotoros! She's great at her job and has a wonderful per This was the easiest and stress free auto purchase we have ever made and I want to thank Diana Cotoros! She's great at her job and has a wonderful personality. She really knows how to make people feel comfortable with there decision. The Denton family thanks you so much Diana!! More

Amazing customer service! Steven Reese is amazing! I have purchased three vehicles from him and will continue to in the future! He truly cares about the customers! I appre Steven Reese is amazing! I have purchased three vehicles from him and will continue to in the future! He truly cares about the customers! I appreciate him! More

Great people to deal with Just purchased my wife a BMW Z 4. My salesman Steven Reece.He was awesome from start to finish it was easy quick and got a great deal..I would recomme Just purchased my wife a BMW Z 4. My salesman Steven Reece.He was awesome from start to finish it was easy quick and got a great deal..I would recommend anyone to give these guys a chance to put you into your next car. More

Great people Went to the dealership a few months back searching for a new car. Steven Reese showed us a Land Rover Discovery. He was very helpful and kind. When we Went to the dealership a few months back searching for a new car. Steven Reese showed us a Land Rover Discovery. He was very helpful and kind. When we finally decided to trade we went back to Astorg because of him. More

Customer Service Diana Cotorus gave me the best customer service I have ever experienced!! Monday morning, I was driving to work and the roof of my jeep was leaking wa Diana Cotorus gave me the best customer service I have ever experienced!! Monday morning, I was driving to work and the roof of my jeep was leaking water from the rain. Immediately after I contacted her, she set up a time for Astorg Auto to pick up my car and give me a loaner to drive until mine is fixed! I did not even have to leave work! This is the best customer service I have ever experienced. I highly recommend buying a car from Diana! Not only does she provide awesome service, but she is very sweet and so easy to work with! More

Wonderful friendly service The staff was very helpful and friendly. Jonh Brown was Always willing to answer any and all of my questions and concerns. The service department The staff was very helpful and friendly. Jonh Brown was Always willing to answer any and all of my questions and concerns. The service department was willing to stay over to certify the car that I was buying. More

No stress! Diana treated us like friends! No pressure. She was very knowledgeable about the features. We enjoyed our experience and will definitely chose Astrog Diana treated us like friends! No pressure. She was very knowledgeable about the features. We enjoyed our experience and will definitely chose Astrog again in the future! More