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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,273 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,273 reviews

October 17, 2017

Follow up closed the deal! Ayman did an excellent job of following up with communication until the deal closed, it was a six week process from the time the vehicle was identifie More

by tspringmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman M
Oct 21, 2017 -

Bishop Maserati Alfa Romeo responded

Thank you for your recommendation, Ayman is a pleasure to work with! At our dealership we take care of every one of our customers like they are family. We hope you are enjoying your new vehicle, and look forward to seeing you on your next routine service. Take care and have a great day.

Oct 21, 2017 -

Bishop Maserati Alfa Romeo responded

Hi! Thank you for choosing us at Essence Maserati Alfa Romeo. We have perfected the vehicle buying process by making it smooth, easy and hassle-free for our customers. Your review is appreciated, and we look forward to doing business with you in the future. Take care!

October 15, 2017

Fantastic Experience Ayman, was very helpful and did a fantastic job walking me through the car buying process. We discussed all the options openly and he did no pressure More

by ecombs7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman M
Oct 21, 2017 -

Bishop Maserati Alfa Romeo responded

Wow! Thank you for your review. Ayman is a pleasure to work with and we will let him know of your kind words. Our sales team takes a prescriptive approach to sales to ensure that each vehicle we sell will fit the buyers wants and needs. We appreciate you recommendation, and look forward to hearing from you again soon. Take care!

October 13, 2017

Wonderful experience! Kirk and Ayman were great to work with! Made it so easy and smooth and were so patient with all my questions. Would highly recommend to anyone! More

by LaurenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Frederick, Ayman M
Oct 18, 2017 -

Bishop Maserati Alfa Romeo responded

We're elated to hear that you would recommend Essence Maserati Alfa Romeo, Lauren! Thank you for sharing your experience with us. Have a nice day!

October 10, 2017

Kirk is the reason we baught our Alfa Romeo Stelvio Let me begin by saying that Kirk is the reason we purchased our car. The quality of service he provided was second to none. He made the whole experien More

by PeterS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Frederick
Oct 18, 2017 -

Bishop Maserati Alfa Romeo responded

Hi Peter! Thank you so much for taking the time to share your experience with us. At Essence Maserati Alfa Romeo, it is always our goal to make buying a car a stress-free and positive experience. We look forward to seeing you again and thank you for your business.

October 10, 2017

3 WORDS, HAPPY, EXCITED & SATISFIED Ayman M went beyond on helping my husband and I getting the car I wanted! Needless to say I left with a big smile on my face and my new car! I would d More

by fwp26luv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman M
Oct 18, 2017 -

Bishop Maserati Alfa Romeo responded

Our goal is to consistently meet and exceed customer expectation. Thank you for your reassurance that we're doing a great job helping our customers find exactly what they're looking for. We are grateful for any recommendations you make. You will always leave Essence Maserati Alfa Romeo with a smile on your face! Take care.

October 09, 2017

Alfa Romeo 4C I drove all the way to Texas cause they had the best price that I could find. The haggling was not hard either and Ayman was top notch, thanks again!! More

by Rocland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman M, Ben Rojas
Oct 18, 2017 -

Bishop Maserati Alfa Romeo responded

Thank you so much for going out of your way to do business with us. The Essence Maserati Alfa Romeo team takes pride in providing an excellent customer experience and we are thrilled to hear that you are happy with the outcome.

October 06, 2017

Great buying experience We buy alot vehicles and we are always looking for a dealership that we can do business with long term. Ali did a terrific job helping us with our pur More

by Rod Sommer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Z.
Oct 14, 2017 -

Bishop Maserati Alfa Romeo responded

Thanks for reaching out to Essence Maserati Alfa Romeo, Rod. It was our pleasure to provide everything you were looking for in a vehicle purchasing experience. We are very grateful for your recommendation and look forward to assisting you again. Until then, take care.

October 05, 2017

Awesome Experience! If you’re looking for a luxury vehicle with low mileage you need to check this place first. Ask for Adam. We have never experienced such a low pressur More

by hcope7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami was really helpful in working with us on our trade in and financing. , Kylee S., Rami Rassas, Adam A.
Oct 06, 2017 -

Bishop Maserati Alfa Romeo responded

We're glad you think so! Adam and the rest of the Essence Maserati Alfa Romeo team is dedicated to providing exceptional service and a stress-free shopping experience. Thanks for the 5-stars, and have an awesome day!

October 05, 2017

Awesome experience There was no pressure to buy. Ayman really took my wants in a vehicle into consideration and found the car that I wanted.. Ayman was very professional More

by Geoguy77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman M
Oct 06, 2017 -

Bishop Maserati Alfa Romeo responded

We're so glad to hear Ayman took such great care of you! We strive to provide friendly, personable service and a relaxing shopping environment. If there is ever anything else you need, give us a shout! Thanks for the 5-stars, and have an awesome day.

October 05, 2017

Don't waste your time During the buying process they were nice. Seemed be be attentive. I get the car off the lot and a few days later it starts running strange. Take it to More

by Katlynavery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody M.
Oct 23, 2017 -

Bishop Maserati Alfa Romeo responded

Katlynavery, please reach out to Rami at (817) 284-6000 as he would like to speak with you regarding your review. Please accept our apologies for the inconvenience this has caused you. Our customers' safety is our top priority, our vehicles go through a thorough multi-point inspection before they are sold. We look forward to hearing from you soon we would like to make this right. Thank you and have a nice day.

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