Tom Bush Mazda

Cadillac I recently purchased a car from Steve Garcia and was very pleased with the professional friendly service provided from start to finish. I will refer m I recently purchased a car from Steve Garcia and was very pleased with the professional friendly service provided from start to finish. I will refer my family and friends. More

Looking for a Truck My wife and I were recently looking online for a vehicle when we found one that looked interesting. We were quickly contacted by Steve Garcia with a My wife and I were recently looking online for a vehicle when we found one that looked interesting. We were quickly contacted by Steve Garcia with a follow up e-mail which included all his information. He was very prompt and informative. Thank you! More

Brett Sanders is awsome!!!!!! I can't say enough good things about Brett Sanders and Tom Bush Mazda. After totaling my 2015 Mazda 6, which I loved so much, it was time to get anoth I can't say enough good things about Brett Sanders and Tom Bush Mazda. After totaling my 2015 Mazda 6, which I loved so much, it was time to get another one. Making this my third car purchased from Tom Bush Mazda. Brett was very knowledgeable about the 2017 Mazda 6 he showed me. I am very impressed with all the nice upgrades the 2017 has. Let it be known, I will buy all my cars from Brett Sanders and Tom Bush Mazda. Lisa Read More

Great service Steve was super helpful, honest, and fair. He made it a great experience, was flexible with our time, and we never felt pressured. Overall it was a wi Steve was super helpful, honest, and fair. He made it a great experience, was flexible with our time, and we never felt pressured. Overall it was a win! More

Horrible Waste of Time and Complete Incompetency CONSUMER BEWARE: There seems to be a common trend in that communication is a weak link at Tom Bush Mazda. I called Thursday to make a Monday appointme CONSUMER BEWARE: There seems to be a common trend in that communication is a weak link at Tom Bush Mazda. I called Thursday to make a Monday appointment with Benji for an oil change and a diagnostic of a sound coming from the suspension. I was asked if I could be there at 8:15am with my vehicle to which I said no problem. In bringing the car by I explained what the issues were and that I need the car by 2:00pm. Benji stated that the diagnostic fee would be $110 and when I asked what the criteria was to be charged she said she was not sure. It took her colleague stepping in to be able to get an answer which was if there was a problem, and I needed work done, as long as it was with Tom Bush Mazda, then I would not be charged the fee. I was ok with this but was perplexed on why Benji was unable to explain this and concerned on how $110 charge could not be told to me ahead of time. After leaving the car I called around 1:45pm and was directed to Benji's voice mail where I left a message. After not hearing anything, around 2:00 I tried again to see if I could get an update. From 2:00 to 2:25 I was put on hold and disconnected over 5 times. When I stated I wanted to speak to a manager the same hold happened. I have NEVER waited 45 minutes to speak to a maintenance department. I did finally got in touch with Benji around 2:30 and she informed me that they were not able to get my car in the shop at all. I asked her if she was kidding and she said unfortunately no. I asked to speak to her manager and to get some explanation on why I made an appointment and how a drop off differed from what I had if I clearly was not a priority. He stated that he did not have a good answer or an excuse. I cannot fathom the level of incompetency of this maintenance department. As a consumer I did due diligence and received nothing. This trend of communication problems does not seem to be going away. I called back to speak to a higher level manager and have yet to hear back after explaining my issue. I am fine with this but in addition to losing out on the maintenance of my vehicle, we will be purchasing our next Mazda from a different dealer. I hope this, with the other negative reviews warns others to not waster their time with them, and perhaps Tom Bush Mazda can figure out what their issues are and rectify them. More

Purchase of Mazda 5 Gino Manley exhibited a high level of professionalism and was very cordial in discussing my interest in buying a vehicle from your dealership. I wil Gino Manley exhibited a high level of professionalism and was very cordial in discussing my interest in buying a vehicle from your dealership. I will definitely consider buying another vehicle from your dealership because of the Dino.. I had some concern about the tires on the vehicle and was introduced to Howard in your service department and he was also very professional and took care of the problem immediately Everyone that I dealt with was very pleasant and gave me the impression they they enjoyed working there. More

Excellent David is a guy to look for. Good guy and have lots of patient. Very professional and always think about customer first. I would recommend to look David is a guy to look for. Good guy and have lots of patient. Very professional and always think about customer first. I would recommend to look for Mr. DAVID GREER. More

Super salesman Steve Steve made our buying experience very pleasant. We would definitly shop with him again. He was friendly and knowledgeable. The experience was one of t Steve made our buying experience very pleasant. We would definitly shop with him again. He was friendly and knowledgeable. The experience was one of tue best we have ever had in shopping for a vehicle. More

Sales and Service I have had the best experience with Tom Bush Family of Cars. I have been a loyal customer of Tom Bush since 2002 and have bought three cars personall I have had the best experience with Tom Bush Family of Cars. I have been a loyal customer of Tom Bush since 2002 and have bought three cars personally and family members have bought numerous cars both from Tom Bush BMW and Tom Bush Volkswagen over the past fifteen years. On my most recent purchase, a 2013 Volkswagen CC I worked with Gino Manley, Internet Sales Manager and he created a sales process that was smooth and pleasant. Gino took care of my trade-in easily and the terms we agreed upon for my certified pre-owned purchase was fair and amicable. It was a pleasure working with him and I recommend Gino to family, friends and colleagues. Beyond sales, a major reason I remain loyal to Tom Bush is because of their service. Howard Smithson, the Service Manager for Tom Bush Volkswagen makes any service appointment easy and effortless. He and his staff will communicate with you on any repair necessary and gives a detailed and itemized report of the work that needs to be done. Also, getting a courtesy vehicle for as long as my car needs to stay in the shop is never an issue either. Both Tom Bush Sales and Service are stellar, professional and convenient. I can always count on a hassle free experience from when I buy my cars, to when I drop my car off for service until it is ready for pick-up. More

Purchase of a Volkwagen Passat Bryan Kuhrt was the salesman who sold me the 2018 Volkswagen Passat on 11/13/2017. He was recommended by my manager Antonio Feliciano whom also purcha Bryan Kuhrt was the salesman who sold me the 2018 Volkswagen Passat on 11/13/2017. He was recommended by my manager Antonio Feliciano whom also purchase a Volkswagen from him. Bryan is an excellent salesman, knowledgeable, dynamic an caring. He helped me throughout the process explaining step by step until the sale was completed, I am very satisfy with his customer service skills and professionalism. I highly recommend Bryan. More